It is a privilege to write about Dr. Sang and her team. Not only is Dr. Sang an elite and amazing…read moredoctor, but she shows compassion and really cares. Sometimes, that makes you feel better and is more needed than the treatments! At a time when I feared losing my vision due to macular degeneration, she was reassuring and supportive , and always answers my never ending list of questions, and with patience. Another side of Dr. Sang that I recently learned about is her mentorship. There are a group of young college grads working there who are taking a gap year and preparing to get into medical school. She is so giving and proud of how many of these interns have gone on to great careers. Each time you go for an appointment, it's a "major production." There are so many steps in the process and I have come to understand why it takes so long -- they take no shortcuts! There is a huge staff that supports Dr. Sang and each one has a specialty, from the people who answer the phone and make appts. to the people who do complicated eye scans. I don't envy the appt. people as everyone seems to want a different time -- including me -- and it's hard to make everyone happy, although they try. I guess my only complaint is that I wish I could turn back Dr. Sang's clock about 25 years so that she'd be in practice for another 25+ years. While she is around, I feel incredibly lucky for her to be my doctor!

Dr. Sang is the best doctor of any type that I have ever had. She is extraordinarily thorough,…read morehighly skilled, and takes as much time as necessary to go over every detail. She is also extremely warm, compassionate and can explain complex problems in a very clear way. I have been seeing her for many years ever since she did emergency laser surgery on me after an accident. Yes, sometimes the wait is long, but you are told in advance how much time to allow for your appointment. It is absolutely worth the wait if you want the most comprehensive, experienced evaluation/follow up. All the staff are great. Monica is a gem and all the technicians and students revere Dr. Sang, for good reason. I always take Dr. Sang's recommendations regarding other aspects of my health as well. She looks at my general health and reviews all my test results and gives me solid, thoughtful advice.

Base on my personal experience from consultation to recovery:…read more Consultation appt was done in Milford closer to home. Location was great, staffs were really friendly, wait time can be long as it seemed that they were trying to fit in as many patients as possible. Dr Patel was pleasant and the assistants were all helpful and friendly. However, I felt rushed by my appointment. The following up email from the lasik team was always very efficient and helpful guidance to what to expect, videos of the procedure, the dos and don'ts for recovery and other additional information were sent out by email. The lasik team was able to answer questions via email. I felt a bit more at ease knowing what to expect from the surgery. A month before the surgery date, I was informed that my doctor won't be doing my surgery. I have had to reschedule my surgery. It was a bit unexpected since I have already taken those dates off from my workplace. Anyhow, I was able to get my surgery done a week before my original appointment. It was done by Dr Brenner instead. On Monday of my surgery week, I received my surgery time and more details by email. Parking can be a pain especially there isn't any designated parking lot for Boston Vision. Meters are everywhere so you can park on the street. Upon arrival, there was a bit of waiting time. Then more testings done. Met with Dr Brenner after one or two testings. They finalized and corrected something important in the contract regarding of my right eye being the distance eye and left eye to be the eye for reading since I was doing mono vision lasik. Dr Brenner was nice and easy to talk to. Answered a couple of my concerns and questions. From then on, they asked me to sit in the waiting area and to be called in for surgery. Then an assistant came back and ask me to re do one of the eye exams coz they didn't get the results or right readings. Went back to re do the test then I was being asked to sit in the lounge room to be called for the surgery. Snacks and water or drinks were provided. As I walked into the surgical room, lots of bright lights above me. I laid down on a flat bed and immediately the assistants put some numbing eye drops on my eyes. Everything kind of just went really fast. One after an other. My left eye definitely needed more numbing drops as I asked. So they went to my right eye and started there first. I could see the whole procedure. Tool to open my eye lids and kept them open. I think they said it took about 12 mins for both eyes. But the most traumatic experience I had was with the left eye, I could feel the pressure pressing against my eye, the blurred vision as they lifted up the flap, the smoking or burning smell of the lasik when I stared at the green dots or light, the tool they adjust the flap back on.... I could feel it all. But the right eye not so much, just the huge pressure and the blurry vision. After the procedure was over, I was guided to the other room, and out the waiting room already. I was given written instructions to follow up the day of, the day after to a week of what to avoid and what to do for recovery process. Eye drop medication to apply, Artificial tear drops, eye shields and protection sunglasses too all including in the take home kit. The first night was the hardest, no face wash and avoid water in the eyes. Slept with the eye shield and applied eye medication. I would recommend to stick with everything that they told you! It's been finally a week, my vision is still a bit blurry but 20/20 vision according to Dr Patel (from the one week follow up appt). Needs to be patient with the healing process. Overall, I am glad I did it despite the discomfort and inconvenience for a couple of weeks or months.

Rushed service , no doctors that see you, misdiagnosed my condition - impossible to get appointment…read morewith opthamologist Just random young kids and inexperienced optometrists !

Great personal eye care and very competent staff and students to care for your issues…read more Easy access to subway and centrally located for everyone . Super clean and quiet and very professional acting staff!

They used to be in Brighton but moved a couple months ago. Very professional eye doctors with a…read morevery nice woman whose name I didn't catch who tested me and figured out my new eyeglass prescription. Will be going back in June.

I really like Dr. Kaufman - the first time I went to see him, I was hurting badly from what turned…read moreout to be an ulcer in my eye. He explained the issue thoroughly, answered all my questions, and was overall very friendly and patient. No complaints. On my follow-up, though, I waited for an hour and a half to see him for less than five minutes for him to check my eye and give the all-clear. Fast forward to a year later, when I was truly apprehensive about another long wait time in the middle of a work day. This time, for an annual eye exam, I was in and out for about an hour, which wasn't too bad. The technician I saw before Dr. Kaufman was great - I wish I got his name. He was painstaking in making sure my prescription was right and going over what he was doing. Excellent bedside manner. So, all in all, I think this office has made improvements in reducing patient wait time. That said, one suggestion I have is to validate parking for patients. This is one of the few doctor's offices I've been to where they don't offer this and it bothers me - patients can wait up to an hour and the parking ticket (which isn't a flat rate) is one extra cost on top of the bill. The parking situation next to the office is also stressful. During peak times, the lot right next door is full or reserved for residents and you have to scramble to find another spot in the garage across the street.

Cataract Surgery with laser and light adjustable lenses. Very easy to make appointments. 7 visits…read more Almost no waiting room time. Smart competent staff. And doctor Kaufman is fantastic. I was very fussy to get the best results, so I did a lot of small adjustments but the results were excellent.

Dr Wu and the entire technical and administrative support staff are outstanding. The medical result…read morewas excellent.

Doctor Wu is expert at her craft, a caring doctor, and the one people go to after other doctors let…read morethem down. I've been seeing Dr. Wu since I had experimental PRK back in 1996 - 1997. A few years ago she performed PTK on one of my eyes to remove some scarring, and most recently she performed cataract surgery on my eyes. The results have been awesome. I could write about her great bedside manner and sense of humor; of course I could try to state what a great eye surgeon she is. And I could try to convey the precision and attention to detail she brings to her work. Instead, I'll point out how I have run into numerous people who came to Doctor Wu AFTER another eye surgeon had messed up. I met two such people during the last month, including one just this morning. She is the doctor people such as I will tell you you should have seen. She is the doctor the other doctors say you should go to next. Your eyes are two of the most important things in your life. Entrust them to the best eye surgeon. Ed L Natick, MA

I am shocked to read the (couple of) negative reviews here. This is the best optical store I've…read moreever been to, both in Boston and New York City. John is so sweet, kind, cooperative, helpful (on and on), and Dr. Shah is thorough and kind as well. I can't fathom someone feeling "degraded" or having any kind of negative experience at this store.

Wow! My partner needed glasses in 24 hours for an event. Searching for someone who could manage the…read moreexpectations of a rocket scientist is not easy, but we found the utmost professional in John Bejakian! He made the glasses in 24 hours and they were perfect. Not only perfect, but John patiently stayed at least an hour after closing with a science geek and perfectionist to get the glasses exactly right! This is not typical perfect, this was unflappable extraordinary above and beyond excellence and professionalism, perfect! If you need glasses and your seeing well is paramount to your work, see John, he will give you exactly what you need! If I could double his stars, I would!

Today I woke up with my eye swollen, it almost looked like a blister on my eyeball(pretty gross and…read morereally scary) I called around and this was the first place that took my insurance and could see me that day. They knew that I shouldn't mess around with something like that so they had me in right away. 20 minutes later I was at the office. The receptionist was super nice, it was interesting they took down my info on a typewriter(I haven't seen one of those in years) but there was something charming about it. When I went to see the doctor he was super nice and the whole office was really comforting in general. The whole experience was fantastic(even though my eye was hurting) but Dr Weissman gave me a prescription for some medicine and made sure I would be ok. Hopefully I don't have to go back but if I do at least it will be a nice experience. I would absolutely recommend this place to anyone.

This Dr. has been around but he is good as new. a lot of experience, very professional, knows his…read morestuff!!!

I have been struggling with sinus issues for 2 months now and have seen multiple doctors to no…read moreavail. Dr. David Wolraich and Aadya in the Otolaryngology department were incredibly helpful/kind and the best medical staff I have seen thus far. With just one visit, my months-long issues now have an explanation and resolution. They're the best !

I had minor surgery here and was very pleased with all…read moretheir staff and my treatment by them. The nurse and anesthesiologist treated me like an individual, and not a statistic or a customer in their hospital. I feel comfortable recommending them to others. DEAL: Very quiet and relaxed atmosphere early in the morning!

Bill is the best in the business! Great customer service! He…read moreis extremely knowledgeable.

top quality care with compassion and accuracy to give you good sight…read more I have been to Dr Shahinian for over 30 years ever since he graduated and his enthusiasm and interest in looking after me has not diminished. We are deeply indebted to his care always. We travel from many miles to come see him. Best of the best to Dr Shahinian. Rustam 05/24