I've had nothing but good experiences coming here, and I appreciate the friendliness of the staff…read more I tried other eye places and couldn't wait to come back to Mann Eye.

I gave this business 3 tries over a few years to give me a set of good glasses …read more The glasses either broke and /or the lenses are horrible . Within 6 months every time I can not see out of my glasses . Whatever coating is on the glasses starts to come off in spots to the point everything is cloudy and you just can't see out of the glasses . They Jack the prices of the glasses so far up even with my insurance I paid 100's of dollars . Unfortunately with the insurance I had this was pretty mush the business in my location that was listed under the insurance . I've tried everything to clean the lenses so I can see out of them . Between the cloudy spots and thus dull film over the lens I just can't anymore. Staff has always been pleasant but the quality of their glasses is a negative. I recommend finding another place to get your glasses

The staff here is very compassionate and caring as well as the doctor I saw, Dr. Porias. He is very…read moreknowledgeable and thoroughly explained everything to me in plain English. They have an American doctor there that also speaks Spanish fluently, Español. I felt appreciated as a client and well cared for as a patient. I had to see the doctor last minute, they immediately fit me in. Yes, there was a bit of a wait, but it was not anything too crazy. I trust them with my eye care needs.

My family and I arrived for our 5-year-old's scheduled optometrist appointment. As first-time…read morepatients, we were unfamiliar with the office layout and did not realize there were separate check-in desks for optometry and ophthalmology. The optometry secretary was assisting another patient, so my wife, our three children, and I stood patiently in front of the ophthalmology desk while the receptionist finished a phone call. Once off the phone, instead of greeting us or asking how she could help, she aggressively told us they do not take walk-ins before we could even speak. We found this interaction highly unprofessional, especially for new patients simply trying to navigate the front desk. Even after we realized the setup and moved over to the optometry side, she continued to glare at us angrily. While the optometrist and the rest of the clinical staff were incredibly professional and provided great care, that initial front-desk experience was unacceptable. Because of this hostility, we will not be returning to this location, nor will we recommend it to anyone we know.

Take more time explaining options to the patient. I was not educated on the different options for…read morecataract surgery, just told which option they would perform. I got a second opinion and went with a different doctor.

The employee said The Spring, TX surgery center opened in November of last year. It is now August…read more My husband had cataract surgery by Dr. Whitsett many years ago. He is not communicative & lacks integrity. I took the exam & of course, need cataract surgery in both eyes. THEN after going thru the entire exam & having eyes dilated, Financial pulls me into her office & informs me the surgery group Dr. Whitsett works at (in Spring, Tx, same bldg.) would not take my insurance. I asked all the right questions via telephone before I made the appointment. When I got there & filled out papers the last page said I owed more than the co-pay-$35. The paper said the dr uses machines that insurance don't pay for & it will cost an extra $50. They do NOT tell you this before you get there even though you ask them about out of pocket costs (which I did). Once they did the exam, it was determined I needed cataract surgery in both eyes). The financial lady comes in immediately & tells me that the surgery center on their third floor, does NOT take my Aetna advantage PPO. They could have told me this before I made the trip & spent money on the exam. They said I could go to the old location that's more than an hour away that I am not capable of driving to due to vision issues. Had I known this, I would not have chosen Whitsett as my doctor. He claims he is unaffiliated with the surgery center upstairs at the Spring, Tx location, despite the fact he performs surgery in their facility. I have a husband in a nursing home and have to be there for him very often. He has Parkinson's and Dementia & is bedridden. The Whitsett group knew ALL of this and they had me drive all the way to Spring, Tx just to be told that the surgery center doesn't take my insurance. NOW I have to call my insurance & start all over with a new dr.I do not drive at all at night because it is dangerous. I personally believe the reason the Dr doesn't give you the correct information over the phone when you make the appointment, is because they want you in there to make that eye exam money. If they told you up front that the surgery center might not take your insurance (although the vision group does), people like me would not make an appointment with them & they would loose all of that good insurance money for eye-exams. It's misleading and not forthcoming on their part. Dr. Whitsett says he has no control. I believe he has no control over what insurance will take, BUT he should instruct his staff to tell people up front that the surgery center he works at, might or might not take your insurance. I wasted a whole day away from my husband, plus gas money & co-pay, all for nothing because I cannot drive to a location that's over an hour away. I do not have adult children and my husband is very sick. I'm on my own and this was a true hardship they unnecessarily put me through. Their line is, "we're not affiliated". I suppose that's for their own legal liability that they overuse that word "affiliated" continuously. Plus it is not true. Dr. Whitsett performs surgery in that center. I would call that some type of affiliation. My drs office of 32 years recommend Dr Whitsett.. Even if he might be a good dr, he is lacking in integrity and talks to me like I'm some old lady who doesn't understand life. Just because I can't see doesn't mean that I'm not intelligent enough to see thru their shenanigans and what this is all about. MONEY. Some people can just never get enough, no matter how much money they have. I have recommended Dr. Whitsett many times over the years because of my husband but now, I wouldn't recommend him to anyone-ever. Not because of his skills but because he is dishonest and has an integrity problem. I am going to ask my insurance company not to pay him since I was mislead over the phone when I was doing my due diligence before I even made this appointment. They said yes, everything is covered by your insurance. They lied. ONLY the exam was covered. They could have at least told me there was a chance my insurance would not cover the surgery in that facility. They do add insurance companies on their list, just not mine & apparently a lot of others as well. Aetna Medicare Advantage PPO's are quite common. The surgery center might or might not add my insurance later on, but I'm too they've been trying to add it since last November, to no avail. It would have been wonderful if they had told me this information on the phone when I was doing my due diligence, rather than deceiving me into thinking all of it was covered by my insurance. But then, if they were upfront with me, they would have lost out on the easy insurance exam money. Very disappointed in Dr Whitsett. He is not honest. I will never recommend him to anyone else.

First of all, I didn't like the way I've been questioned at the front desk if I'm married or…read moresingle. It has nothing to do with my optometrist appointment! I did not use any insurance. I paid before my appointment. I had to wait 1hour 15 minutes for Dr Arroyo to see me for my first appointment. He checked my vision about 30 seconds, talked about 2 minutes, and rushed to his next appointment.

II searched the web for several days looking for an eye doctor that might provide…read moremore of a holistic/homeopathic approach to vision, involving vision training , and non surgical corrective measures . . . as opposed to standard western vision care, wherein glasses are prescribed and the patient just has to live with the vision anomalies and or be advised that surgery is the only solution I had Dr Julio give me the Texas Eye Consultants vision wellness exam yesterday and it was very comprehensive, including photos of my eyes , the retina and the cornea. He took the time to explain everything so that I could understand my vision challenges. He uses state of the art equipment and has a very well trained and friendly professional staff. Both of his offices are comfortable and easy to find. Dr Julio is professional, friendly and engaging and he is passionate about his work. Dr Arroyo recommended a treatment plan that will have my vision back in shape within a few weeks and he theorized that I may not have to wear glasses in the future . World class treatment & service - Highly recommended -

Nice, clean atmosphere. Professional, courteous staff…read more Thorough exams. I highly recommend Dr. Anderson.

I actually just stopped going to Berkeley solely because of the Woodlands office. The contact lense…read moredepartment here simply refuses to follow what I understand are contract requirements that are followed by other Berkeley eye centers and while I could drive further to another Berkeley eye center to avoid this particular Berkeley, the answer was simple: there are other eye doctors in town willing to process claims correctly. So I simply let my feet do the talking. Adios. Really it's too bad though since I've been going to Mann Berkeley way back in the 90's and then followed Berkeley after the split with Mann. But one bad apple (or store) can ruin everything.

Cannot find any recent reviews which is very odd. Kind and caring physician but office staff and…read morethose doing the initial assessments are terrible. Curious why an intelligent MD would allow inadequate staff around her.

Dr. Soni performed cataract surgery on both my eyes in the last six weeks. She carefully explained…read morethe details of the procedure and what I could expect after each surgery. She flawlessly, painlessly, and successfully operated on me. I have never met a more gracious, professional, and dedicated individual. I would whole-heartedly recommend her to anyone in need of any eye issue. Her staff is also extremely friendly as well as professional. Paul Kleven

I have been coming to Vision pro for many years now and I cannot say enough good and praises for…read morethis amazing eye doctor and his wife. It is family owned which you do not see alot of that today. I want to encourage you to come visit and support local family owned businesses. Dr Proske is so very knowledgeable, takes time to listen and very compassionate about his work and patients. I will continue for many years to come because I completely trust him with my eyesight. Thank you Dr Proske for all you do and for the dedication to each patient. I pray abundant blessings on your business Sincerely Terry and Michelle Guy

Wonderful service, quick, and informative. Everything was clean and machines were very well taken…read morecare of. I am looking forward to scheduling my yearly appointments.

While Dr Nguyen, at the Kuykendahl/2920 location, is great; a lot is to be desired when it comes to…read moreoffice personnel and how they handle issues. Fair warning here, if you don't purchase frames at the store and the lab then breaks your titanium frames, they don't care!!!! It's all on you, you signed a release. The flippant mentality from the office manager and lackadaisical attitude at finding a replacement was extremely frustrating. It is unfortunate that I will now have to take our business elsewhere.

Seriously. I'm about to brag on my eye doctor! The whole staff knows me by name (and by voice on…read morethe phone). I never feel like they're out for my money, but like they are always looking out for a family member. I can't brag enough about the doc and staff here. they are down home, real, funny, professional and at the top of their game!

I think I spooked the nurse!…read more One of the front-end nurses--I know I'm a little awkward in public (social anxiety), so I come off a little high-strung. I was asking a question about something mid-conversation and she jumped a little. xD If she ever reads this, I am SO sorry! I say all of that to say that the experience at Dr. Nguyen's office was nothing short of amazing. The least you expect from a doctor's visit, especially for the first time, are A) a courteous staff, B) patience when it comes to any kind of reluctance with their gadgets, and C) a doctor who is willing to coach you all the way down to the decimal with your prescription. After being known for some of the best eyes in the family, Dr. Nguyen and her staff made me aware that I have astigmatism just like my late aunt. The process: the nurse led me to the testing area, where I looked at a graphic of a farmhouse inside a machine. Then we moved on to the "infamous" blower to test my eye pressure; this is when a puff of air is blown into one eye, and it wasn't anywhere near as bad or scary as people make it out to be. Next was the eye scan. They weren't doing dilations (drops) due to the pandemic and I was in too big of an emergency to get on a waiting list, as eye fatigue at the computer is what brought me in. So I took the $40 eye scan, which consists of you looking closely into a scope while a green light scans the back of your eye for problems. It's nothing like a harsh camera flash, but staring at a fully-lit laptop screen for a split second. The nurse took my family medical history and soon after, in came Dr. Nguyen. BEYOND hospitable, Dr. Nguyen had me cover each eye as I read the eye chart on the TV in the mirror (new-school!). I did pretty well in my right eye, but in my left...that glare I've noticed for the past while ended up being astigmatism. Tightening my mask around my nose to avoid fog, she mated me with the refractor to see what kinds of lenses I'll need. After answering any and every question I had about glasses, my vision and everything going forward, I paid in the front and EXCITEDLY went to Visionworks next door to try on styles for my first pair of prescription glasses. My takeaways are that I've needed glasses for a good minute and just didn't know it, and the eye fatigue from work at the computer was the final nail in the coffin. Overall Dr. Nguyen and her team were the consummate professionals and helped me a lot in this new phase of adulthood. I highly recommend her to everyone in the area, as well as the staff at Visionworks right next door since they have a really good selection. I actually can't wait to come back for a checkup.

I normally do not like write review unless my experience is either super bad or super good…read more In this case, I had a great visit at Dr. Lara Nguyen office. I am former patience of her from her last location where she practice. I called the last location, and upon making my appointment I informed Dr. Lara N. was no longer there. Although, the office was nice enough to shared which company she was partnering up with, but location was not mention. I started my search. With a simple click and the magic of Google, Cypresswood Eye Care popped up. I immediately made my appointment with Dr. Lara Nguyen new office. The biggest reason I chose to stay and follow Dr. Lara Nguyen: her honesty, passion for her work, and genuinely care for the health of her patients. Scheduling: On time. Informative: Yes. Would I recommend to friend/family? Most definitely YES! Thank you.