I've had nothing but good experiences coming here, and I appreciate the friendliness of the staff. I tried other eye places and couldn't wait to come back to Mann Eye. read more

I gave this business 3 tries over a few years to give me a set of good glasses . The glasses either broke and /or the lenses are horrible . Within 6 months every time I can not see out of my glasses . Whatever coating is on the glasses starts to come off in spots to the point everything is cloudy and you just can't see out of the glasses . They Jack the prices of the glasses so far up even with my insurance I paid 100's of dollars . Unfortunately with the insurance I had this was pretty mush the business in my location that was listed under the insurance . I've tried everything to clean the lenses so I can see out of them . Between the cloudy spots and thus dull film over the lens I just can't anymore. Staff has always been pleasant but the quality of their glasses is a negative. I recommend finding another place to get your glasses read more

Completely inept at basic follow through with customer service. I went for a routine eye exam, contact lens fitting, and contact order. They filed the claim for payment to my insurance company almost immediately but neglected to provide the product for weeks. No word. Even after repeated calls to them -- none which resulted in any clue on the whereabouts of my order -- just excuse after excuse. Ended up having to get my insurance company to claw back the payment they made to Mann. If this company struggles to fill basic contact lens orders, how could one possibly trust them with LASIK or any surgery whatsoever? Baffling. read more

By far the best Ophthalmologist we have seen! The doctor was helpful, friendly, and timely. She offered a simple but detailed explanation regarding treatment. Definitely recommend!! read more

I visited this location last month to get a free Lasik exam. I had always wanted Lasik, but wasn't sure I was a candidate. This location was convenient and the facility itself is very nice. Dr. Baumohl and his staff did an excellent job in explaining the procedure to me. My exam was very thorough and I did not feel rushed at all. My options were explained to me and I felt I had enough details to make an informed decision. The actual surgery takes place at a different facility, but I was happy to hear that all follow ups would be at this location. I decided to have the surgery and it went very well. Returned to see Dr. Baumohl for my one week follow up and again received excellent care. Everyone I encountered at both my visits were friendly and professional. If you have ever considered Lasik or just need new glasses/contacts, I highly recommend paying a Dr. Baumohl a visit. read more

This was a great experience. The technician was very friendly and truly listened to my concerns and needs. She conveyed that to the doctor and even though my necessary Rx was very minimal, they made sure I left with a Rx that would help me for the small amounts of times I would need them in an effort to preserve my eyesight from further deterioration. While choosing my frames the associate was VERY helpful in finding frames that were the most flattering to my face shape and comfort level in the frames as well. Over all we will continue seeing this eye doctor for all Optometry needs. Very satisfied. read more

I absolutely love this place. I feel like the staff are incredibly knowledgeable and friendly. I've had great conversations with a few of the staff members. Dr. Baumohl is so helpful and really cares. He quickly recommended an eye surgeon (Dr. Aaron Miller; also fantastic!) for my strabismus and I had my condition fixed within months. I am very satisfied with the results and will continue to drive an hour to see him for a check up. (I've recently moved farther away). read more

Short wait time. Very attentive & friendly staff. Knowledgeable doctors with all of the latest technology. I've already recommended them to my mom & will be recommending to friends & Co-workers. read more

Dr. Baumohl has been taking care of me for several years now. He always has a smile on his face and has the best demeanor when it comes to answering questions and patient care. His staff is just as wonderful! read more

All of the staff at Mann Eye Center were very helpful, friendly, and knowledgeable. I felt like more than just a regular customer.

Dr. Baumohl & staff are very caring, kind and efficient. Pleasant experience each time.

Great staff and Dr. Baumohl is the best. I've been coming here for years and always get great service. They are very thorough during the exam. I will be having Lasik surgery in 2 weeks after consulting with Dr Baumohl. D'Ette, the surgical counselor there is friendly and walked me through the process. Very happy as always. read more

Technicians Cindy and Angie were a great help! I can't say enough good things about the staff. Daisy worked me into the schedule and Dr. Baumohl is a doll. Just very good all around. I got contacts for the first time and am so happy! read more

They make you fill very comfortable and at ease. The hole staff are so Awesome. Doctors mann is also awesome. Doctors mann is polite to the satff and his paticant. And yes i will go back. read more

I had such a pleasant experience here! Reception was very nice. My first doctor who did the pre-checks on my eyes was super friendly! She didn't leave awkward silence and really felt like a friend I've had for a while. The actual Doctor who finalized everything was friendly as well. He cracked some jokes and had a smile on the entire time I had with him. And finally, the man who helped me choose my glasses at the end was great! He actually knew my style within 5 minutes of trying on glasses, and then found the perfect ones for me in my budget. I appreciate the staff here, and I look forward to coming back! Thank you for being outstanding! It's rare now a days. read more

I've been coming to Mann for years but just recently had to have cataract surgery in both eyes. The results 20/15. I haven't see this well since I was a kid. read more

Have enjoyed Mann Eye Institute for years and the experiences just keep getting better. No better tech from a customer attention standpoint than Angie. D'Ette is very professional in her explanations. read more

Went in to have an eye exam after five years of wearing the WORST glasses ever! Dr. Baumohl was so friendly and he put me at ease since I was just a touch nervous. He was very knowledgeable and thorough about your eyes and how they work as you age. It was a very good visit and I picked a really good pair of glasses among the variety of glasses they had. The staff was friendly and efficient. I would recommend this place to a friend or relative. read more

Dr. Baumohl and all of his staff are amazing! I have also received amazing service at the Humble location, and then in the Woodlands when I got Lasik! read more

I was also a patient of Dr. Beavers. I thought, why not try out the new Dr. so I went to Dr. Baumohl. Not sure I got a good diagnosis - nothing changed from last year. A lot of the questions were, so are your contacts working well...do they feel okay? He spent adequate time but was condescending when I asked questions. Asked me, "so do you spend all day worrying about your dominant eye?... my wife does things like that." Later when I was ordering my contacts and asked for my prescription, the glasses prescription was not put into the computer. That part I had no problem with - rather, when the office assistant went to ask Dr. Baumohl about it, he came back and said that the Dr. didn't put it in the computer because I said I didn't want it. That is not true, I said that I wasn't planning on ordering glasses at that time but that my company provided the glass for me. The visit seemed confrontational and not pleasant. Looks like I will be in the market for a new eye Dr. read more

Sadly, the doctor did not even check my vision, some girl did. Not ONCE did he have me read the eye chart. When she went to put the dilating drops in my eyes, I said, "Wait, doesn't the Doctor need to check my vision?" She said, "No, I've already done that, I spent years at Georgetown University learning how to do this." She seemed insulted that I would ask. but she isn't a Doctor. I'm not sure that it is a legal function for a ophthalmologist assistant. The Dr was pretty cold and unfriendly and he never looked into my dilated eyes, only spent a few minutes checking to see if the contacts fit well. I don't feel like I was given a thorough eye exam, and I don't think that the prescription is correct. It's sad when big corporations come in and take over. When I dial the number, it rings somewhere else and I have to be transferred. It's a little like Walmart has taken over, if you like big corporate business practices, this might be for you. If you expect the Doctor to know who you are, then this is not the place for you. read more

My visit to the Mann Eye Institute was great. The entire staff was welcoming and professional. My Surgical Counselor D'ette was wonderful! She took time to explain all of my options and answer my questions. After my visit I am certain that this is the perfect choice for me. I am excited to begin the process! read more

I've been going to Dr. Baumohl for about 4 years now. He's one of the best eye doctors I've been to.

Great place to go for your eye exam! They are friendly and I was in and out in no time at all. I will definitely keep going back to them. They have a great selection of eyewear too. read more

I had an eyeglass prescription filled here. My prescription was from an outside doctor not affiliated with Mann. I had a very positive experience selecting my glasses. He was extremely friendly and personable, and I have absolutely no complaints. I will continue to use Mann any time I need new glasses. I love my eye doctor, but if she retires, I will transfer to Mann doctors. read more

I was referred here by a friend. Great place the staff and the doctor were great! The wait was not long at all. I referred other' s here and the love it too. read more

I visited this optical place a while back and was in and out very quickly. I love how friendly and humorous the employees are. They got my quirky sense of humor and played right along. read more

I couldn't be happier with my experience at Mann Eye Institute. Every staff member and doctor from beginning to end was extremely welcoming, helpful and knowledgeable. I recommend them to everyone looking to have Lasik surgery. read more

This is my 4th year going to Mann in Spring. This visit was an extremely pleasant experience. The entire staff from the front desk, to Brittany, Amber and Dr. B. were very friendly and helpful. This is a very knowledgeable team. I highly recommend them! read more

Excellent attention to detail and care and concern. I feel confident that I am receiving the best care possible. Amber was thorough, professional and fun. Dr. Baumohl was professional and listened to my concerns. Excellent experience. read more

I was contacted by the Optical Director and the issue was resolved. I was credited back the money for the difference in full.

Very professional and efficient. I felt that I could completely trust what Dr Baumohl told me about my eyes. I am following his advice and will definitely have my eye surgery there. read more

This is my first review, 8 months ago I have a problem in my right eye is known as 'style' I consult a doctor and ophthalmologist this doctor decided to refer me to this business as my last alternative, I am a person who works full time and because of the new law I have to own a medical insurance, I call this business to make my appointment and my surprise is that they do not accept my insurance, I mention my insurance I was seen as someone not desirable to do business, I insisted to know why they do not accept this insurance and simply they do not listen or want to do anything for people who need their services and the technology they have available, they don't even say how much I have to pay in cash, the attitude of this business to people without expensive insurance is pure discrimination, make you feel like a fool looking for charity or a free service, now I need a chance to go Mexico and try to cure my problem. read more

I was a patient of Dr. Guy Beavers. I called the office number today to see if I was eligible for new glasses / contacts under my vision insurance coverage. I discovered that he sold his practice to Mann Eye Institute. The service there is AWFUL! The individual who answered my call, Cindy, seemed annoyed with my call. She eventually attempted to look up my insurance information and was unable to find my name in the system. She asked me to contact my insurance company and inquire further, but in the meantime, she could set me up with a trial pair of contact lenses. She informed me that they closed at 3pm on Friday. So I decided to go during my lunch break. What a waste of my time and gas! When I arrive at the Mann Eye Institute office in Spring, TX. My contacts were not ready. One of the reps asked if they had any in stock and Yvette, office staff, replied probably not with that far +. RUDE, your patient is standing right in front of you, should you be commenting on how bad her vision is?!? The other individual went to grab them and came back with the news that they did not have any in stock. Annoying, but not why I'm writing this NEGATIVE review. The service is the reason for this review. Yvette was discourteous, unfriendly, and overall unpleasant. The other staff member asked if they should give me another brand, Yvette said nothing. I told her that I had called my insurance company and discovered that I was eligible for all my vision benefits this year so I wanted to make an appointment. She stared at her computer screen the entire time while she spoke at me not with me. She said I was not due for my annual exam until September. I informed her that I was pregnant the last visit, and that Dr. Beaver had informed me that vision sometimes can change after a pregnancy. So I wanted to go ahead and schedule another exam to see if I needed a new prescription for glasses and contacts. She said my contact and glasses prescription was good until September so did I just want to order some more contacts. Why would they be annoyed about a patient wanting to make an appointment to see the doctor? I asked her to confirm my insurance member number, showed her my Aetna card. She rudely said that was the wrong card. I informed her that the Member ID was the EyeMed number. They were one and the same. Miss Rude eventually confirmed the ID was correct but did not offer to research further why Cindy was unable to find me in the system when I called in. She also did not offer her apologies for wasting my time. So I asked for my prescription printed out (the only helpful thing Yvette did for me). I suppose I do not need her apologies because they sure do not seem to need my business. So thank you Yvette for being rude to me prior to me becoming a patient of Mann Eye Institute in Spring. You saved me the annoyance of giving you my business. There are plenty of other providers who I can go to and be treated with respect. Maybe you were having a bad day, or you are racist...either way I recommend the owners of the practice invest in some customer service training for their staff. Even if the customer is being rude (I was not being rude) a little unbiased professionalism in the service industry can go a long way. read more

Went here, as it was one of the places that were in our insurance network, but almost no frames were in the (generous) allowance and when we asked what was, the attitude of the rep. (Jerry) changed. Then he quoted rates on lenses with "materials charges" not covered but that they must be included. It would actually have been more expensive to get glasses there than going out of network! Also, really bad attitude from the representative. read more

I've been coming to Dr.Guy Beavers for years and loved the service and experience every single time I came in. Now I've been back almost three time since he sold it to Mann Eye and every time I say that it will be the last time. Person at the front desk does NOT listen. I called and wanted to order a 6 month supply of contact for my right eye. I was having problems with the contact tearing when removing at night and ran out quicker then my left eye. They said that I had to come in for a full exam and a contact fitting. I then found out my insurance only covered me for bi yearly eye exams. I still made the appointment and came in. They then told me I could just order the right contacts.....why would I do that when they tear after wearing two days to a week? I NEED ANOTHER BRAND so I need to do a contact fitting. They said I need to do the full exam and the contact fitting to get my right contact. Thank you for making me pay $230 and then the cost of the contacts. No thank you I will go elsewhere that will work with me!!!!!! read more

I am new to the area and I drove by about ten days ago and went to this Mann Eye location for a routine Eye Exam. I stopped in and the girl at the front desk was very friendly and verified my insurance on the spot. I lucked out because they had an opening that same day. A young lady with blond hair took me back for the preliminary tests, she explained everything to me as we went through the testing machines. I got to see Dr. Baumohl, he was very thorough and made me feel very comfortable as I asked questions about my eyes and exam results. I got done with my exam and found out that I needed Progressive Bifocal lenses, I did not know much about them. The young lady named Amber who helped me pick out some stylish frames also showed me to a machine with a touch screen display that had awesome demonstrations of the different type of lenses, a non glare called Crizal and the thicknesses of different lens materials. This was important to me because I have a heavy prescription. What was so nice about my dealings with Amber and Mann Eye, I never felt pressured to buy. I did buy the best lens they had to offer, because I only have one set of eyes and I have a job that requires a lot of detailed work. I came back today to pick up my glasses and I cannot believe how crystal clear and sharp everything looks to me. I cannot remember the last time I could see like this. I was very impressed with the process from the time I walked in to the Spring office of Mann Eye to the time I picked up my glasses. The gentlemen that helped me with learning how to use them was also very patient and informative, he even gave me cleaning and care tips. I highly recommend Dr. Baumohl and the entire staff. I came on my lunch break to pick up my glasses, so I had to wait a few minutes because everyone was helping someone, another that that I will be back and will not be going anywhere else for exams and glasses. read more

It is always a pleasure to visit the Mann Eye Clinic in Spring as Dr. Baumohl & his staff are friendly,extremely competent and always smiling ! read more

Came in for a LASIK consult. From the receptionist to the dr himself, everyone in that office was friendly.

I would not even give them one star. This place has gone completely downhill since Dr. Beavers left. He hired only the best and everyone that worked there was pleasant and happy the same as Dr. Beavers. Now it is totally the opposite and you can get better service at Walmart. Wow I am so disappointed. We miss you Dr. B. read more