I would definitely not recommend this facility for people who are on Medicare. They charge $50.00…read morejust to get your prescription for glasses and/or contact lenses. Never in All the years I have been going to an eye doctor have I been charged for a prescription. Ridiculous. Go elsewhere!

My wife was having serious eye issues. She went to her optometrist and she gave some meds. And her…read morecell phone number. Thankfully, since it got worse. She called her Sunday and they met at her office. She told her to take cancel any plans she had for Monday and go here to get her eyes checked out. It could be something serious. Well, she called and they worked her in. We arrived and filled out some paperwork. We waited maybe 10 mins. They called us back and the appointment went quickly. Dr. Au was absolutely amazing. He came in and made quick work of getting info and diagnosing what could be wrong. He spoke quickly and confidently. Most important, my wife loved him! The ladies at the front desk were friendly. The tech that took us back was great. And the Dr. was amazing. We would definitely refer anyone to make an appointment here to take care if any eye issues.

Awesome!!!! Staff was great and very professional!!! The office atmosphere was so relaxing!!! Thank…read moreyou!!!

Great experience at Berkeley Eye Center. Staff is friendly…read moreand experienced and Dr llistens and addresses concerns completely. Lupita handles the insurance and financial issues professionally and efficiently .

Been going for 18 yrs now. Excellent. Moved to Conroe and still go here. Best care.Best Doctorsread more

This is in regard to the Willowbrook office, with Dr. Reem Z. Renno, I took my father to his…read moreappointment with her on Wednesday, May 27th and was treated unfairly and unprofessional. At the end of the appointment she walked us to the reception area, my father still had a few questions, as she walked away, she said to him, "I do not have time to keep answering your questions." I said, "Wow that was rude." And she says to the receptionist, "They can go back to their original provider." We have never been treated in this manner, we were taken back and confused as to why the doctor could not answers my dad's questions, as she is the doctor and he is her patient. We asked the receptionist not to request my dad's medical records, that we would not be returning to see Dr. Reem Z. Renno and that we would gladly return to the Mann Eye Institute where we have been treated with respect.

I love that the guy who checked us in Mark (I think that's his name) was is very informative of the…read moreproducts, services and specials that you all have going on. The second guy who did the eye test was very patient and I love that he also did a color blind test as well! That's new and exciting! Dr. PHUONG-LOAN DONG, OD is amazing! She is patient with children and very kind. She explained things making me feel calm and sure about my child's visit. However the online portal is not so great I hope IT can take a look into getting that fixed! Thank you for serving us! I had an amazing experience!

GREAT service!!! Everyone was nice and sweet. Especially the guy who helped me with my glasses. He…read morewas very attentive and helping me to find what I wanted!!

Dr Cohen took care of my mother for many years. Now he is taking care of my eye problems. Yes, the…read morewaiting time has increased but if you understood the dynamics of the office you would be more tolerant. There are more that just him seeing patients in the office which means all of them need the same special equipment which means some waiting. I'm sure your first thought is "buy more equipment". Sounds reasonable until you learn that each piece of equipment costs thousands of dollars. Now balance that with the small reimbursements your insurance pays for his time and expertise. I've learned if I want to be seen rather quickly schedule the first appointment in the morning and the first in the afternoon. There will still be competition for the use of the machines but the wait time will be shorter. Better yet bring a book and get caught up on some reading while you wait.

As someone who works in the service industry myself, I am very flexible and understanding. I…read moreexpect to wait at a little bit. But there are certain things I won't tolerate and one of those is disrespect. Joel Cohen is not friendly at all, as a matter of fact, he's downright rude. I brought my elderly parents to get their glaucoma checked. He didn't even shake their hands, didn't ask, "How are you?". My father held out his hand to offer a handshake....no response. Joel Cohen completely ignored him. Joel Cohen, I don't care how many acronyms you have behind your name, you need to treat people with respect. You're not the only doctor out there. As a matter of fact, we found someone better already.

Approximately 2months ago, I went to RCH at Peak wood location. My paperwork was 3 months past due…read morefor my FMLA. The office manager was kind enough to finally complete what the other department neglected. Anyway they let me seat and wait 1 H.R. 45 minutes and the numbing applications were NOT quite effective by the time the Doctor came in to give the shot. I felt the pain of the shot. The female doctor told me I was fine and walked out. I broke down in tears to the office manager because that was not quality care. The forms could have been completed without the lack of medical care of getting that shot at the appropriate time. This is totally unacceptable. I have an appointment today. I'm already stressed out and filled with anxiety. I will voice my opinion today.

Dr. Chen is wonderful. He is professional in a "no nonsense " way. He always answers any…read morequestions you may have. His staff is always kind and professional. The whole operation runs very smoothly.

Dr. Nguyen is a treasure. Her and her team managed to get imaging of my 3 year old no one else…read morecould and found PTC. We were referred to a specialist right away. A year ago, the optometrist we went to wouldn't even try. That was not the case here. They did not give up and got extremely valuable information that we would not have gotten otherwise. I cannot thank them enough. I will take my children here every year and also use them for myself for now on. Thank you!

A truly great experience. Wish I'd been coming here to get my eyes examined all along . . …read more When another eye care facility located next to Costco (where I get my prescriptions filled due to their incredible prices) was a bit too rigid regarding their protocols, I did my research for an alternative. Excellent reviews at Eyescript prompted me to go ahead and make an appointment. Great location, plenty of parking. Very thorough and courteous office staff. Dr. Nguyen is wonderful! She did a complete eye exam, not only for me to obtain a new prescription, but to adequately check the health of my eyes. She questioned me extensively about glaucoma (family history, especially) and asked whether I had been informed previously about my apparent indications of glaucoma. Stumped, I told her that nothing had ever been mentioned to me, and I had just had my eyes checked a little over a year ago. Apparently, there are indicators that I may be developing this eye condition and these indicators have been present for years. Wow! Immediately made an appointment for a glaucoma screening. I did get a new prescription that will hopefully help me see better than I do now -- thanks to Dr. Nguyen for taking such painstaking care to make sure I was happy with her recommendations. I will be back (obviously), and I would not hesitate to recommend her and this location to anyone needing an honest, thorough eye exam.