Came back to say: Dr. James is still the best optometrist in the DMV, and the Eye Smile Optometry team is top tier. Dr. Keith James has been my optometrist for 4 years now and I honestly love him. Before Eye Smile I primarily visited big box optometry offices and there is a stark difference in the level of care and attention. They have a nice variety of quality frames to choose from. The office is always chill and the staff members are so kind. There's always a dope selection of frames to choose from. Tap into the staff when trying to find a pair that fit your face, style, and budget. read more

I had a pleasant experience at Eye Smile for a routine cleaning. I was greeted by a friendly receptionist who went over all the information I submitted prior to my appointment to ensure all intake forms were complete. My wait time was under 10 mins. and in a twist of events I actually got meet the dentist before, my cleaning! The hygienist was very thorough in cleaning and went over how I can maintain my smile. No additional services were pushed on me and I appreciate that. read more

First things first, Dr. Keith James is fantastic - 5/5. I have trusted him with my eyes for several years now and will continue to do so. I deducted two stars because the office policies around glasses/lens refunds are ridiculous + the glasses shop inside the practice is 100% a waste of time and money. I have never had glasses and have worn contacts all my life. For various reasons, I finally had to buy my first pair of glasses. As an uneducated consumer, I had to trust the glasses salesperson to guide me in the right direction and find glasses that would work for me. What she did was pull tons of frames off of the shelves for me to try on - she didn't tell me anything about the features or try to pick out specific models that would work with my facial features. The only thing that she could tell me was the price of each frame. I ended up blindly picking a frame that didn't work for low nose bridges, so the resultant glasses were terrible. The frame constantly slipped off my nose and my vision was super fishbowl-y. There was a lot of chromatic aberration (red and blue outlines on objects) and blinding glare from oncoming cars. I thought that I would be able to return these clearly ill-fitting glasses/lenses and get my money back. NOPE - the front desk guy told me that they "don't do refunds" and the best they could do was allow me to pick a different frame and remake the lenses. When I asked him if they had frames that were specifically made for low nose bridges, his response was that I would have to try on all the frames and see what worked. Yeah, no - I'm not going to do that. If your employees don't even know what products you have, how can I trust you to be able to help me find glasses that work for me? Furthermore, the prices for glasses here are absolutely absurd. They charged my insurance $200 for frames, $140 for lenses, and $100 for some crappy Sharpview coating. I literally went to Warby Parker the next day and bought a good looking low nose bridge frame with scratch resistant, anti-reflective, and UV blocking treatment for $95! If you don't offer expertise, don't offer a premium product, AND don't offer good prices, how the hell are you going to compete with places like Warby Parker? You can't - they are going to eat your lunch and drive you out of the glasses business. I wholeheartedly recommend going to Dr Keith James as your optometrist. But do not under any circumstances buy glasses from this practice. Save your money and get better service + a better product from somewhere else. read more

Dr. Moreau and her team would earn 10 stars if it were possible. From the warm welcome at the front desk to the end of my appointment, my dental experience was outstanding. I usually feel petrified about visiting the dentist, but Dr. Moreau knew exactly how to calm my nerves and earn my trust. She is truly amazing. Anyone who can help me relax during a dental procedure is extraordinary, and that's exactly what Dr. Moreau does. I highly recommend her and her team. Plus, being able to watch my favorite Netflix shows while I waited was the cherry on top! And hey free parking read more

Dr. James and the entire staff were kind, thorough, and knowledgeable. I even called to get directions and the woman I spoke to (I missed her name) was so kind. Great experience overall and I trust them enough to return. Thank you! read more

The optometrist, Dr. Keith James does a good job. He's attentive and thorough in his examinations. The staff... is not as great. They say they will call back... but don't. Last year (and I remember this distinctly), I was supposed to get a refund for my contact lenses. I called the office several times to follow-up, and when I finally got hold of the office manager (who seems to be the only person who knows how to order medically necessary lenses), she said she's "been calling me". Lady, you do know that mobile phones have a call log, don't you? A small lie which makes me not fully like this office despite the glowing reviews. I tried ordering contacts again this year, and I had to call back to ask the status (despite being told, again, that they'll "call me"). The doctor may be great but I wished he had better, more professional, and more knowledgeable staff. If you don't know how to order medically necessary lenses, why not learn how? And if you're not planning on calling the patient, why not tell them to call YOU instead? read more

Can I give 0 stars? That's how bad this place is. my dental cleaning took exactly 3 minutes which you might think fast is good but not when it comes to cleaning your teeth. Then they kept contacting me for my husband's appointments and bills even though he has his own patient account. Cherry on top is when they said I owe money because they failed to code the appointment appropriately. They kept telling me it's fixed but 6 months later I'm still getting texts I owe money and I call and they say they'll talk to the Dr and call me back and never do. Poor service and poor communication. read more

This place is amazing. Clean, friendly, covid-conscious, the works! The TV's relaxing scenes were so helpful during my cleaning. Dr. Moreau is gentle and detailed. They have lots of new equipment too! I'm excited to be excited about dental care. read more

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I have been coming to Eye Smile Optometry since opening as I had followed Dr. James from his previous location. That alone should be proof on how amazing he is! My eye needs is extremely important which is why I took my time in researching a good eye doctor when I first moved to the DMV area. Not only that, the staff here is absolutely amazing the best I have seen at any office as I have been wearing glasses since I was a young child. The absolute best part is when I was joking with Dr. James at one of my past visits a few years back asking him if he knew any dentist as I was in search for one as well, he referred me to his wife Dr. Moreau who is just an absolute gem herself with such a beautiful personality overall. Both of these Dr's make me feel super comfortable, their staff is responsive, the office space is just wonderful and very clean, but most importantly these 2 Dr's absolutely care about their patience. There are even times where they will personally come out to greet their patients at the front!! You will be in great care in my personal opinion and have never had a bad experience and a very satisfied patient :-) read more

For context I've been to 10+ eye docs over the years. During the process of finding your prescription (you know the "1 or 2?") Dr. James was patient yet meticulous in a way that gave me confidence that we landed on the optimal solution. That actually feels really good considering it's your eyesight. Believe it or not that was the less significant part of what led me to leave a really positive yelp review. I have special eyes as they say in the commercials and I've always struggled with finding a lens that fits. In the past i've gone to eye doctors who didn't take the time to do the diligence to confirm that that lens is actually a good fit. That really defeats the purpose of all that "1 or 2" business. Dr James actually cares about his patients and did that extra diligence. He noticed the first lens didn't fit perfectly and tried another. We found that the second lens was night and day better than the first to the point where my vision was significantly better and the comfort went from like a four to a nine out of 10. Call me a pessimist but in my experience nonspecific to eye doctors, that willingness to take the time to explore and isn't common. In other words, we all know the difference between doing a task to get it done and doing something the right way. So take it from someone who has been pretty darn unhappy with his contact lenses for almost a decade and finally found a good fit -- Dr James does things the right way. Super friendly staff and streamlined paperwork solutions are great too. Thanks guys read more

Eye Smile is an amazing optometry practice. I found them online through ZocDoc while booking my annual wellness checkups. The booking process was very simple and I was able to get an appointment within 48-hours of finding them . The location was also easy to find and had on site retail parking. Genesis and the other person at the front desk were super helpful and I didn't wait long at all to be seen. The office is very nice and CLEAN and you can tell it's been well maintained. Dr. James was very personable and walked me throughout the entire process of my eye exam, and even educated me on some existing issues I'd never really looked into. This was thee most thorough eye exam I've ever received. After my appointment Genesis walked me through some options to purchase frames based on Dr. James' recommendations to preserve my vision, and provided a breakdown of what insurance would cover and what my responsibility was. Genesis recommended some very cute frames and even helped me decide on a pair, without coming off pushy or overly demanding. Most of all, I love the fact this is a family owned practice and I will be returning for a dental visit very soon! read more

Fantastic office. Were kind to fit me in to readjust my contacts after first visit. Although doctor fitted for the correct lenses the first time, he was patient with me trying to find the most comfortable fit. Extremely thorough, knowledgeable, and never made me feel like an annoyance. Really appreciate the entire team here!!! read more

I love everything about this office. The front desk staff is courteous and helpful, the dental technicians are friendly and helpful, and Dr. Moreau is amazing!! For years I was going to a chain dental office (who will remain nameless) who was up-selling and adding on services that I didn't need. That doesn't happen here. You get done what you need done and then they get you on your way. The whole vibe is friendly and relaxing here - unlike your regular run of the mill dentist off which can be cold, stuffy, and intimidating. I even brought my baby here to get her eye exam and her first pair of glasses! I also love love love that this practice is black owned!! Best dental office experience ever!! read more

I do not like dentist but I love this place. Doc and her staff are personable, knowledgeable and take their time to get to know their patients. Eye Smile is the best dental care I have been too in 15 years. My goal is to get the rest of my family here. No other spot necessary! read more

Take a deep sigh of relief! You no longer have to keep looking for an optometrist because Dr. James and Eye Smile are perfect. My first experience with Dr. James was not only the best optometrist visit I've had but one of the best doctor's visits I've experienced with both physician and practice. I came to Eye Smile because of a traumatic four years with my last optometrist. It was only a few months since I last saw an optometrist so my insurance did not cover my visit with Eye Smile, but I was so uncomfortable, I had to see someone new. Eye Smile worked with me paying out of pocket and were extraordinarily generous in helping me get the care I needed. I felt truly cared for in a way I had not experienced in years. The office is clean with beautiful, modern medical instruments, and the administrative staff were organized, efficient, and friendly. Dr. James is kind, calm, and thoughtful. I arrived distraught since my current prescription has been causing me great discomfort and headaches, and Dr. James took extra time to discover what was wrong. I never felt rushed or dismissed. Come to find out, my prescription has been slowly increasing in power over the last four years to the point where I was wearing contacts that were 1 point too strong in both eyes. While I am furious with my past optometrist, I couldn't be more grateful for Dr. James for not just helping me, but hearing me. To me, that is the mark of a fantastic medical caretaker. I know it sounds dramatic, but a few times I got a little teary with how cared for I felt by not only Dr. James but the staff of Eye Smile. It couldn't be more of a 180 turn from my last experience. I felt seen, validated, and joyful, and will be a life long patient. (If you're actively searching for an optometrist, please read my 1 star review of A Visual Affair in Pentagon City and I beg you to never go) read more

Had my first appointment with Dr James and his staff recently. They are fantastic! Dr. James is knowledgeable and professional. The staff are kind and take the time to explain your benefits and care options to you which I appreciate very much. Highly recommend this office!! read more

Dr. Moreau, DDS is amazing! I went as a brand new dental patient and was just blown away by how clean and modern her practice is! I don't think there was a single dust particle in that entire office. Her staff is friendly, efficient and all quite nice. Dr. Moreau has a great personality, communicates procedure and diagnosis perfect and makes it easy to understand. Her whole staff made me feel I was in great hands the minute I stepped in the door. Your search for a really great Dentist is over - just go see Dr. Moreau! read more

This place is an amazing place. Clean, friendly, covid-conscious, and professional. Dr Moreau and Alexa made me feel so comfortable I almost fell asleep in the dental chair. Their equipment is the best! I am excited about my treatment plan and look forward to my next visit. read more

I'll start off by saying, I hate the dentist. The smell of the dentist makes me nauseous and the sounds are painful to my ears. I found Eye Smile through social media and decide to try them out when I got a toothache. I messaged them through Facebook and got a response in less than 30 minutes. I called to make the appointment and was greeted with a pleasant tone. Fast forward to my appointment two days later. The office looks beautiful, nothing like I've ever remembered a dentist office looking (or smelling) like. That weird smell was no where to be found! Dr. Moreau sensed my anxiety and softly talked through everything she was doing. There was also a TV that helped distract me from the sound. I do need a root canal (pray for me at my next appointment) but I'm going back on Wednesday. Very great experience overall! I still don't like the dentist but I do like Dr. Moreau. read more

The front desk was friendly and helpful. Dr James was very thorough, approachable. Very much enjoyed and appreciated my experience, will be coming back and HIGHLY recommend! read more

The customer service at this establishment cannot be beat! Aside from helpful advice and great products, I have seen the owner donate his time in the local community. I wish I could give this place 10 stars! read more