I had a great experience at LensCrafters. I needed help with a small but specific problem and it…read morewas handled as quick and best as possible!! Im glad I chose this place over other options I had. It paid off!

They are terrible slow, I had to wait almost an hour to be seen by a sales just just replace my…read morelenses... I would not recommend this business...

They say you have a one year warranty, but when your glasses break they do not honor it and make…read moreyou pay. I will not go to them again and recommend you do not either. I would give 0 stars.

The staff is extremely friendly and very helpful. The representative went above and beyond to help…read moreme find the perfect frames for me.

The doctor pulled my eyelashes that grow in toward my eyes. He actually got them all unlike the…read moreprevious doctor.

Customer service sub par and rushed. Non responsive to emails. Better customer service to be…read morefound elsewhere.

I've been to both the Hixson store and the Gunbarrel store. Both have very nice staff & have been…read morevery knowledgeable. My last visit was to the Gunbarrel office this past June. I saw Dr. Patel for a remote glasses & contacts exam while Mr. Adam's was physically there to work the equipment & run test. She was also very knowledgeable and informative, communicating clearly without using a lot of medical terminology that could be confusing and without talking down to me. They both answered all of my questions throughly. I also ordered new lenses. The optical tech worked with me to figure out exactly what my insurance covered. I went back to pick up my glasses this past week. There was a different optical tech who fitted them on my face. She was also very kind & helpful asking me questions to help fit them perfectly. Since the visit went so well Ive already scheduled next year's appointment requesting to be with Dr. Patel again.

Had an appointment at 11:15, arrived a few minutes early, did the pre-test (puffs in the eyes) then…read morewent to wait in waiting area. People came and went, people were getting called back. We waited for an hour, nobody came by, nobody said we are backed up. I asked if there was a problem, manager said it's unusual to wait over 30 minutes. No doctor on site, manager didn't move from her seat the entire time we were there. They said, that's the way they do things there and we're sorry! Pathetic excuse for a business!! Do not waste your time or money!!!!!

I came to the doctor for my annual eye appointment. When talking to the lady, I told her they were…read morevision differences in my right eye. After she went over my medical conditions she asked me if I wanted my eyeglasses checked but if I do, I have to charge you. I said don't know why check my eyeglasses it's the same prescription you wrote me last year. So she dilated my eyes. When I asked why they didn't check my vision, they said I chose not to. No I didn't. That's the whole reason I came here was to have my vision checked. Now I have to miss work again to come in for their mistake to get my eyes checked for my yearly exam.. Don't waste your time!

I am writing this review on behalf of my father, who just turned 88, who asked me to 'spread the…read moreword'! Dr. Yablick at the Chattanooga Eye Institute performed cataract surgery on him a few weeks ago, and has given him no less than a miracle. For decades his eyesight has worsened due to macular degeneration. After receiving treatment for that and surgery for cataracts, his vision in the eye that received treatment is almost 20/20!! He is happier than I can remember and is so very thankful for Dr. Yablick and the entire staff at the Chattanooga Eye Institute, and he HIGHLY RECOMMENDS!

Thoughtful staff from appointment to picking out frames. I felt like they were there to make my…read moreexperience the best. Keep up your great service.

Best eye doctor and the service is amazing! They will make sure you get what you need, Ashley at…read morethe front is so kind and accommodating - you'll wish she was your best friend.

Everyone there, from checking in, the exam and the glasses fitting were spectacular. I was told the…read moreglasses would be ready in 2 weeks, they were ready in 1 week. The attention to Customer Service and Satisfaction is second to none. I highly recommend Uptown Vision.

Enjoyed working with Dr Shim, she was thorough and considerate. I forget the woman's name that…read morehelped with my contacts. It was my first time getting contacts and they spent the time to ensure I could get them in and out comfortably. They have no parking, all that is available is the paid city street parking. Good selection of professional and casual wear frames but they are very limited on specialty frames. I'll be back next year.

They're fast, efficient and very professional. My glasses are awesome and I got them a week early!read more

I had a great experience. Had eye exam and Selection options were great for RayBan. The…read moresalesperson was very helpful