Diagnosed vision issue as glasses were not made correct . Identified the problem. Glasses were made by a different, low price company. I have been going there for 14 years. Front office staff friendly and helpful. OD very thorough and discuss any issues, completely read more

Super nice people Dr Todd is awesome. If you need an eye car facility this is the place for you.

I have been wearing glasses for 30+ years. First time visiting this practice to get lenses for new eyeglasses. I had a very thorough exam by Dr Lyons. But when my eyes were getting tired from the exam, I was told to not overthink my visual assessment, and to say my first impression of which lens seemed clearest. The rest of the fitting and order done by the manager, Carlos. He was fairly impersonal, and didn't review the choices for lenses that were available to me. His measurements were apparently made poorly. When I got my glasses 2 wks later, something felt very wrong with the prescription, and the lens color was an unpleasant blue (which i never asked for and was upsold to me). I was told to just try them, and get used to it. It was impossible to drive, work, or function like this, So I went back. A different optometrist found that the lens was placed wrong in the frame and also recommended I have a re-exam. Turned out the right eye Rx was incorrect. They redid the lenses for me. When I received them 2 weeks later, they still felt wrong, but I was asked to try to adjust to them. After 10 days of trying, I could not. I was dizzy nauseated and cognitively affected by (I believe) the strong astigmatism correction. I called and asked for the astigmatism to be "put back to my previous Rx." Carlos returned my call after speaking with the doctor. Carlos said they Would Not help me. He offered a refund my money and Told me to go elsewhere! I have never had an experience with an optometrist not wanting to help me, the patient, have a comfortable Rx. I was told "you must have a problem." So, Carlos essentially refused to correct the lenses a 3rd time, when the 1st time was entirely their error. Office staff was otherwise helpful and pleasant - Just don't have Carlos help you. read more

The Doctors and staff are great, very professional. The eye exam was very thorough and the optical dispensary had extensive selection of quality frame. I would certainly recommend this office for excellent eye care. read more

I ordered glasses before thanksgiving week and here it is after Christmas and no call back from them. When I called was told they were short on staff, still waiting on my glasses, maybe I will hear back by mid January 2022? read more

Drs and contact area are great but optical department was very disappointing. I have been a patient for over 18 years . Many staff changes has made optical retail area disappointing Some of the employees in glasses area are helpful and understand insurance benefits. I unfortunately was helped by someone who was dismissive and misinformed, even though I had my insurance information printed out. I highly recommend the doctors for vision care, but might need to explore other options glasses. read more

I have been going here for years and they are wonderful. I have never had a long wait. Everyone is very friendly & helpful! You never feel rushed! read more

Dr. Andrew Valenti is an excellent professional. The staff is well-informed, friendly, and kind, and I experience the same treatment at all my appointments. You could see they care about their patients. read more

We Moved back to Florida 5 years ago last month. Every year I have gone to a different eye dr. I was looking for the perfect Dr. and well I have now found that!!! Eye care professionals the entire staff are absolutely amazing. Took the time to explain everything that they were doing the doctor went over the scans with me in detail allowed me to see what he was seeing explained everything. When I said I was thinking about contacts instead of glasses but I'm not sure if that's an option for me. He said let's finish the testing and see what your vision is like and I will tell you about your options. He did and when I told him what I wanted he said ok and off to the traing I went to learn how to put my new contacts in and how to care for them. The lady that was teaching me was Very patient and knowledgeable. I never felt pressured into getting something I didn't want. I did not purchase glasses on this visit however I did look at what they had to offer they had a large selection of very nice glasses in a large range of prices something for every budget. Dr. Valente and his entire staff were absolutely amazing and helpful. We will be back! I highly recommend them I'm even taking my mother to see him. read more

My Family and I have been coming here for years. The whole team is wonderful and it doesn't hurt Dr Butler is a Cubs fan!!

I cannot say enough good things about this business. Dr. Butler was amazing and thorough. His assistant Casey explained everything that was happening. Theresa fit me for contacts and they are so comfortable. Ted was my glasses Sales person and was extremely helpful. Wonderful experience!! read more

Dr. Butler and his staff are absolutely wonderful. Each professional is at the top of their respective games. They are personable, knowledgeable and remarkably proficient. I could not recommend them higher. Simply fabulous! read more

Carla was very kind; Dr. Costello is the absolute best (enjoy your retirement!); Jorge was patient, listened well and provided great information and advice. He also has a great sense of humor. Everyone, from check-in to check-out, treated me very well. I felt well cared for the entire time! I can't imagine going anywhere else. read more

I have worked in a medical office for 15 years, and appreciate when I go to another that offers the best in service. This team of doctors and their staff provide the best in eye care that one NEEDS and deserves today. They are always available to fit me in when I have a concern, and have the patience to fit their contact wearers with the perfect lenses! This practice is a bit of a distance from me, but I would travel double the time to receive their excellent care! read more

Typical 'up-sellers' when it comes to eye glasses and the such. Neither my wife or I used their doctors for exams... so I can not offer any opinion on that part of the practice. We had our eyes inspected elsewhere at an office that did not carry a single eye glass frame that did not cost more than the $130 covered by the insurance company. I called this office and sure enough... they did have some frames that were retailing for less than $130 ($120). So we stopped by to look at their frames and they have a fair selection... of course, 98% of them run much higher than our frame allowance. The part I do not like about this place... and others... is the insistent effort to 'up-sell'. I (probably naively) think it should be enough just to offer added features and lens coatings. But the... "Okay, but if you are not getting ALL of these 'upgrades', you definitely should at least take THIS one"! Well.... we didn't take ANY of the up-sells.... and managed to stay within our allowance. So... we walk out having stood our ground... but the distaste of being pressure to purchase more than what we clearly communicated that we wanted will be enough to keep up from revisiting. read more

Dr. Butler is truly thebomb.com. His staff is super friendly and he takes time to answer all my questions and even when I get my contact stuck in my eye(ended up being a false alarm) they accommodated me and saw me right away! The fish tank in the waiting area is pretty sweet too! read more

AWFUL! Office Manager Sherry Fullilove has awful customer service skills! Does not live up to her name :( I went to see them primarily Dr Todd Erickson. for an eye infection, sensitive watery eyes with redness. I also did an eye exam and paid extra for the extensive eye exam to cover all bases! And i purchased some contact lenses. I was told by the Dr i just had sensitive eyes and was given some eye drops. My eyes continued to have this issue and got worse and worse! I kept thinking what the Dr had said and just carried on, since i have no insurance and had already paid once! My eyes have gotten sooooo bad that they have red sores all around the lids! Water constantly and hurt so bad! I called to see if i could see the dr again for free since i was misdiagnosed and office manager Sherry Fullilove said NO! This is awful customer service, they could have easily aeen me and prescribed some anti biotics and i would have been a happy customer! since it was their error of misdiagnosis! I since found out its blepharitis which runs in my family! I am concerned for patient safety! If they cannot diagnose my issue which is quite common and simple to diagnose.....what hope do more complex cases have! Office manager Sherry Fullilove has zero customer service skills! She could have easily rectified this but chose not to! Probably didnt even mention it to her boss or the Dr. Soo disappointed and still suffering! All i needed was antibiotic rx. read more

Dr Butler and the staff are just wonderful. Did a complete exam and spent more time than any other eye care doctor that I had ever seen. All the staff was professional and very friendly. Recently, I was having eye pain the staff had me come right in, even giving me eye drops to ease the pain. After seeing Doctor Butler he advised me that I had a serious cornea condition and needed a specialist. Within one hour the staff had made me an appointment with a specialist and even had a call later in the day to,check on my condition. Would highly recommend Dr. Butler and the entire staff of Eyecare Professionals. read more

Been going here for 15 years. They're all great here. Dr. Butler is super! Thorough, friendly service. You can find cheaper, for eyeglasses I'm sure - but get your exam done here. read more

If you prefer great eye care along with the most devoted and caring doctors, assistants and staff, this practice is the place to visit. And now with the needed precautions to help protect against Covid, theIt added procedures will make you feel as comfortable as possible. I have been going there for over 30 years and there has never occurred any issue or problem, only excellent service and treatment. read more

I've been a patient of Dr. Butler's for 25 years. This is the most professional, caring place to have an eye exam or buy glasses in Palm Beach County. read more

Dr. Butler and his staff and wonderful and attentive. I started to see Dr. Butler 10 years ago. In my life, I NEVER experienced an eye doctor, office, and staff as amazing as this one! The doctor NEVER rushes you and answers every question you ask. The staff is so nice and take true pride in their work. The office is so clean and tidy. The machinery that they have to help diagnose your vision is the most technologically advanced that I have ever seen. The frames carry are all fashionable, affordable, and easy to select from in the dispensing area. This office is the office to go to for your regular eye exams, contact lens fittings, and any other eye care that you may need. read more

Excellent experience where doctors truly care about the patient. The staff is very polite and well education on any problems I might have had. They helped me with picking out a frame and explained the progressive lens very well. It's my first time in glasses and I was a little nervous but after sitting down with them I am more relaxed. read more

I have been a patient of Dr Butler for 10 years or more. He is an amazing doctor and the staff is amazing. The office is warm and genuine. The staff goes above and beyond for the patients. read more

If you are looking for a new Eye Dr. this is the place to go. Everyone is great! I have been going to them for years. Dr. Todd Erickson is great!!! They are thorough, professional, caring and dedicated. Teresa in the contacts department is the best!!!!!!! read more

I have been going here for many years now and find the office staff very professional but also very nice and friendly! Dr. Butler is very efficient and and likable and Theresa is beyond patient in dealing with contact lens issues. Deborah is the person to see if you want new glasses. I highly recommend Dr. Butler and his entire staff! read more

My family has seen Dr. Butler for several years. He is very professional and extremely knowledgeable in his practice. His office staff is very efficient. I would highly recommend this office and Dr. Butler if you are shopping for an optometrist. read more

Dr. Costello and all of his associates are simply the best. The office is neat, clean, comfortable and well organized. The medical equipment is top notch and when I am there I am the only patient Dr. Costello has (or so he makes me think) I consider myself so lucky the day I was recommended by a friend to go to Dr. Costello about 30 years ago. From then on there was never ever a decision to be made as to who would be taking care of my most important eyes. This group gets my high recommendation!!!!!!! read more

I have been a patient since 2001. I highly trust the doctors and staff. They going above & beyond every time I have a regularly scheduled appointment or more importantly when I have an issue that needs immediate attention. They are all great, but Love Theresa!! I recommend them to all my family and friends. read more

Having been a patient of Dr. Butler's for 20 years, I would never consider going elsewhere. Dr. Butler, Teresa and the rest of the staff are the best. It's a rare thing to have a doc like Dr. Butler, who is both willing to spend as much time as is necessary to find that perfect vision, and who is clearly an expert in his profession. The office atmosphere is great, with a perfect combination of comfort and professionalism. I've referred many people to Dr. Butler, all of whom are very appreciative for that. The world is a better place with perfect vision, and I'm very thankful that I've been able to obtain that, thanks to Dr. Butler and his team. read more