Why I constantly come here is beyond me . 45 minutes after checking in and still sitting here! It's…read morejust stupid ! I've watched 15 people go ahead after just walking in! This will be my last visit here!

From the owner: Specializing in: - Optical Goods…read more- Optometrists - Opticians - Physicians & Surgeons, Ophthalmology - Physicians & Surgeons

Kentucky Family Eyecare is a wonderful place for all your eye needs. Dr. Overley is professional…read moreand timely. I have never had to wait over five minutes to see her. We like Kentucky Family Eyecare so much that we drive from Corbin to London to have our eyecare taken care of. Also, they are a one stop location. We get our eye exams, glasses, and contacts all in the same location. I recommend Kentucky Family Eyecare to anyone needing eye care.

From the owner: Serving the London area since 1999. Next door to Thompson Drug South. We offer a wide variety of…read moreprescription eyewear & contact lenses, diabetic eye examsfashion optical, treatment of eye diseases, complete contact lens services, medicare/medicaid participating, most insurance accepted

Fantastic doctors / optometrists, I've never had one issue with these doctors and their staff. And…read moresince they moved to the new location a few years ago it's even nicer and bigger and better. I would still go to this optometrist if I lived a hundred miles away I like them that much. I recommend calling a couple of weeks in advance. Because they are pretty popular :-)

they are all very nice. The doctors are great. Tess are wonderful. The whole staff is great.read more

Great place to get glasses. I have gone here many times over the years and never failed to be…read morepleased with my glasses. I don't have vision insurance and was given a discount due to that. Highly recommend.

From the owner: Glasses Made Same Day While You Wait!…read more The Eye Site is your local eye care center. We offer both adults' and childrens' services and products. We pride ourselves on our friendly and inviting atmosphere and are happy to serve you. Whatever the needs may be, from repairs to fittings, lenses, and frames, we have got you covered. Come see us or call The Eye Site today!

Though they are not in network with my insurance, it was well worth the trip. The dr was very…read morethorough and she found something that no other doctor had mentioned. We are keeping a close eye on it. Looking forward to continuing care here.

The staff at Central Kentucky Eyecare are efficient, pleasant and knowledgeable. The office is…read moreclean with up to date equipment. Dr. Lanham is an excellent clinician, she listens well, is thorough and very personable. When I have a question after the visit she is easily reachable and works to resolve concerns. Lastly, I am particularly impressed by the full range of diversity of the staff from age racial/ethnic, religion, etc.

I made an appointment here and showed up a lot earlier however, they received me and started the…read moreprocess right away to the point where I was seen a bit earlier than my scheduled appointment. The staff at the front and the Doctor were both very friendly and professional. I had a few tests done for prevention and they were all good and I did not need glasses so that was nice. There were a lot of other people there so their shared practice is big; they also have glasses for sale if you need them. The parking was a bit tricky because I didn't expect that many people to be there however, I was still able to get in and out pretty quickly. I was given a coupon for the only recommended item I needed so that was nice. Then towards checkout the employee really had mercy on me as I couldn't find my credit card and wanted to use multiple to pay the copay... so I will forever be thankful for that. Thank you!

I had to take my son to have a very specific test done for peripheral vision for the department of…read moretransportation. When I called to make the appointment I made it clear we were not coming for a regular exam but a test the DMV was insisting on. The receptionist seemed clear on this and asked which office we would like to visit. We finally settled on the Governor's Lane location due to first availability. The day we arrived for the test I handed the paperwork we would need filled out to the girl who took us to the back. She greeted us with "Hi! So you're here for your yearly eye exam?" I told her no, that was not what we were there for and pointed to the paperwork I had just handed her. The front page of said paperwork had a highlighted, dark text sentence that stated exactly the test that was needed. The girl smiled and said "oh yeah this is all part of that" and took my son back to go through the usual tests before seeing the optometrist. She then took us into a room to wait for Dr. Bertram who was to do the rest of the testing. As soon as as Dr. Bertram walked into the room he looked at my son who is a double below knee amputee who has prosthetic legs and blurted out "Hey! What happened to your feet?" My son and I were both stunned and horrified by the blatent rudeness of this question and did not reply at first. My son then stammered out a brief answer and I told the doctor that was a sensitive subject and my son did not like to talk about it. He then carried on by asking my son how long ago he lost his feet. I then cut him off very angrily and again stated my son did not like talking about that and to drop it. Dr. Bertram then did a regular eye exam with my son and when he went to fill out the paperwork we had given them he stopped and pointed to the highlighted front page and stated they don't give the test the DMV wanted at that location. By this time I was angry, my son was upset and embarrassed and I was out of patience. I told him that was the whole reason we made the visit and I had told them that on the phone. We were then forced to make a second appointment at a different location that does give that specific test which meant a second trip to Lexington. The day we were to go to the Meijer Way location I looked over the paperwork Dr. Bertram had filled out for the regular part of the eye exam and realized he did not sign and date it on the line provided on the form. So we had to drive to the Meijer Way location for the other test (where the girl conducting the test printed out the results with my son's sex listed as female- luckily I caught this mistake and had her change it) and then had to drive back to the Governor's Lane location to get Dr. Bertram's signature. I asked that he date his signature the same day as the test to avoid any further issues with the DMV . When I left with the paperwork I got outside and realized he had signed it with that days' date so there were now two different dates on the paperwork. I went back inside to point this out and express how extremely upset and angry I was about the entire process with them. I was pretty much blown off with stating the doctor was with another patient so it would be awhile and then a staff member looked at the paperwork and tried to tell me she thought it would be fine. I finally just left in disgust. I have been a patient at Simpson Optical my entire adult life and beyond but will never step foot through the door again after the way my son was treated there. We were sent the usual text about rating your experience and I gave them a zero and stated what I was upset about and got no response to that so they clearly aren't interested in customer service anymore.