I brought my son for his first check up & Dr explained everything well so friendly & glasses came…read morefast thank you

Been coming here for a couple years now they always take care of me and the wait is always so fast…read moreand convenient

This is 2nd time in 2 years I've stopped by this store to purchase 2 pair of glasses…read more.. Not one single person looked up and acknowledged me... I was in the store over 20 minutes and not one single employee acknowledged me.. I will never frequent this establishment...and do not recommend wasting your time visiting America's best...

I received a text that I can pick up my glasses and it gave me their business hours including…read moreSunday 1130 to 5 PM. website also gives me Sunday hours of 11:30 AM to 5 PM. I get to the store and the store is closed

It's December 26, 2025. Friday. We called the phone number and an Artificial Intelligence voice…read morefielded the call. We asked if the office was open and whether we could pick up our glasses. AI said the office was open until 5:00. So we showed up at 3:30 and signed in. Promptly we were told by the real people there that they were short-handed and if we wanted to pick up our glasses but not get them fitted, we can take them and come back later. LOL This was a fine reputable business under Gary Freestone and his crew, but ever since this corporation took over, it's been nothing but bad service. Freestone is gone and so are his wonderful and helpful employees. All that is left are apologies. I expect that we shall be looking for a new optometrist next year.

This was my first visit at NorthPointe. The building the office is in is old but don't let that…read morefool you. NorthPoint is located on the 2nd floor and the optometrist suite is very large and modern. They have the latest equipment and looks to have a very large selection of frames to choose from. I especially like the automated assistant used when you call to make an appointment. They do text reminders and you can complete forms online. The optometrist at NorthPoint is great!

This was the first time I visited and purchased from a Walmart Vision Center, and I can happily say…read morethat it will certainly not be my last! I was greeted by Tad (Thaddeus) who was not only kind but exceptionally helpful in assisting me with acquiring my first pair of smart glasses (Ray Ban Meta Gen 2). I would encourage anyone in need of a pair to visit them--you will not be disappointed. Thanks a ton, Tad!

Had nose pads on my glasses replaced. Warm friendly welcome by staff. Tad was very helpful finding…read morereplacement and actually did the replacement . Tried after and fits good and felt even better. He (Tad) said he also tightened screws on the hinges. Much appreciated. Reasonable price and good service.

Both Dr. Abo's are good with patients and genuinely show that they care in addition to taking the…read moretime to explain things. My gripe with this place is not at all the service, but rather the significant price gouging that takes place with their frames. If you are looking for Ray Ban Meta's then do yourself a favor and DO NOT GO HERE! Their "office" price is practically double the retail price. I was quoted $794 for a pair when Walmart sells the same pair for $409!!! If you are looking for Ray Ban Metas then I highly advise you to go to Walmart where they charge you the actual price and not a ridiculous mark up.

Dr. Justin and Dr. Lauren are exceptional optometrists that provide exceptional patient care with a…read morefriendly and professional demeanor. They have an extensive eyeglass and sunglasses selection. I highly recommend their services.

Its been a while I have seen customer reps take the needs of customers as a priority! Their service…read moredef exceeded my expectations in all departments: 1) excellent customer care 2)very efficient and prompt-got two pairs of prescription glasses ready in 2 days 3) great product quality 4)best deal i've found in inland empire 5) makes you want to go back. Highly recommended!

The service and expertise is amazing, I've gotten my daughters glasses twice from "20/20 Vision"…read moreand the process was simple and quick each time. They have a variety of brands and styles, I recommend to everyone.

Awesome job Visionworks. It's bright, clean and nicely decorated for Christmas!…read more Very helpful, friendly and professional staff. Easy first time patient check in procedure on the iPad. Eye exam was very informative and doctor took time to explain details of eye scan results. Great!! Picking and choosing eyewear was DIY which I like. Took time I need and the staff provided benefits print out to better help me stay within budget. It's in a busy plaza but with plenty of parking spaces.

I went there in October 1924. It was my first time going there and originally I had an appointment…read morethe next day at Costco to get my glasses done. Someone had suggested I try the app and my glasses broke so I gave him a shot. Got the eye exam on and I thought they were a little pushy on the add-ons. I got the prescription and I made it knowing that I have an appointment next day and how I appreciate them getting me in checked out. I got one pair of glasses with photo lens and progression lenses. The girl that was helping me and I'm sorry I don't know her name and I cannot find my paperwork, seem to be a little bit, unsure of things and he kept asking questions. I'm fine with that. At one point, she told me my lenses come with scratch proof coatings and it's a lifetime warranty. I asked what do you mean a lifetime do you mean till I get my next prescription in my a couple of years and she said yes and I said are you sure because usually I know it's like one year at the most. She got up she went over. She asked her manager. She came back and said because I'm getting the progression lenses it's got a lifetime warranty. Recently I've been having little scratches developing so I called today to try to figure out how to use the warranty. To my dismay, I was told that they only give a one year warranty, regardless of the lenses you choose. I simply explained to the person on the phone today that I honestly don't feel that the person was very well-versed in their procedures, and therefore I was given bad information. Of course she offered to have me come in for another exam and get new glasses. I told her no I think I should just go to Costco like I originally planned even though vision works was a preferred vendor by my insurance company I spent almost $400 between frames and lenses. For $270 my wife got three pairs of glasses, one for around the home one for driving at one for computers. And they're all photo lens.

It was my first visit to with Dr. Nguyen. The office was…read moreeasy to find and has plenty of available parking. Allen the office manager greeted me on arrival and is very courteous and professional. The office has plenty of seating and I noticed a wide selection of eye wear, informational materials post throughout. My eye exam with Dr. Nguyen went very well. The Dr. is courteous and professional. Thank you Dr. Nguyen and staff for a pleasant visit.

I am a VA patient and for the entire month of June and July they were closed with the exception of…read morea handful of days in July. I made an appointment and they had to call me the morning of said appointment to inform me the doctor didn't show up to the office. This caused over a week of delay to get my glasses that I desperately needed to see. I called the VA and explained to them the unprofessionalism of this location and was referred to Vision Express Optometry where Dr. David Shin did an amazing job in assisting me. Not only was he capable of showing up for his patients; his staff are extremely well trained and know how to follow up with their patients. They gave me an immediate appointment and was able to get my glasses in a couple of days vs a couple of weeks! I DO NOT RECOMMEND THIS LOCATION!

I would like to take a moment to thank Fontana Optometric. Every body there are so professional and…read morethey don't care about your race, color and/or ethnicity but care about to give the best service in Fontana and not just Fontana area but remotely areas as Arizona, San Diego .. they did an amazing job and not just that they definitely went out an extra mile.. Than you you guys are the best

We had such a wonderful experience with Dr. Rafa! She was incredibly thorough during my 4-year-old…read moreson's first eye appointment and took the time to explain everything clearly so I felt completely comfortable and informed. What really stood out was how kind and patient she was with him. She made the entire visit fun and stress-free, and he actually enjoyed being there! I'm so grateful we found such a knowledgeable and kid-friendly optometrist. Highly recommend Dr. Rafa for anyone looking for exceptional care, especially for little ones!

my glasses broke. I brought them here in hopes they could salavagr them. As i told the front desk…read moreladies. They did not listen nor answer if they could salvage them or not. Instead, they took them to the back and removed my lenses from my original frames. Called my name forty minutes later saying that I need to pay them forty five dollars. I was confused because I only asked them to salvage my frames and they never replied just took my glasses. After I questioned them multiple times they finally admitted my original frames were totaled.If you will. I told them no, thank you because they did this Without asking me. I took my original frames and lenses home. days later i returned for the clear frames they originally offered for forty five and bought the forty five dollar frames 2/3/26 around closing time (against many advisors who told me to just purchase online, which I should have). After I purchased them, the lady who gave them to me said they would be under year warranty.And if anything happened to the frames, just return, and they will replace them for free!!!! Two weeks later, the the lenses I bought from them broke. 2/15/26. So today I go in 2/16/26 and the same front desk ladies say 45$ for new frames that r clear purple. I said the woman who gave these.to me said it a year warranty. If anything happens to the frames. Come back and yall replace them She said yea oh then 20$ I said ?????? I thought warranty was a warranty to replace them but u saying to pay? She said well shipping I said so u saying 20$ for shipping or 20 for frames under warranty? She said, unsure, yes. Smh I took my frames and left. What in the unprofessionalism!!!

Great service and the doctors and staff are amazing! All the girls in the office seem so…read moreknowledgeable and willing to help. I have never experienced or seen anything but great service and friendliness from everyone at the office!