Dr. Meali'inani is an amazing wahine! She is very caring in keeping our maka healthy for good vision. Front office girls get plenty Aloha! Always courteous and helpful with insurance coverage, slecting new glasses and scheduling appointments. Mahalo Eyeland Eayedoc!! read more

Aloha - I am a many year recipient of clinical services from Eyeland Eyedocs. They coordinated critical information about my eye needs to Retina Institue of Hawaii, Hilo. The Retina Institute recognized high quality clinical diagnosis by Eyeland Eyedocs of previously unrecognized medical problem. Their clinical assessment & treatment was some of the best I have received. Additionally, their prescription lenses are above average quality and have fine tuned my corrective lenses for optimum vision. While they offer eyeglass frames & lenses, the costs are higher than large volume offices; although the lenses were notably better over time. Also, their ability to map progressive lenses were better than volume offices. However, they were accepting & supportive of selecting to have prescriptions filled elsewhere. I am grateful for their services. read more

Staff are super friendly and understanding. Was in need for an eye exam for contact lenses and they took care of me. Would definitely come back. read more

These guys have locations on both sides of the Big Island. I was on vacation and forgot my Contact lenses at home. They were incredibly helpful and set me up with some temporary lenses. If you need anything I highly recommned these folks, they saved my vacation and embodied the Aloha spirit. read more

Super friendly and way helpful staff went the extra mile helping me figure out what kind of insurance I have. Super sweet Lady even double checked to make sure my policy was active before I made an appointment. Way kind. The Doctors were super professional and made me some great lenses pronto. They had a great selection of frames and were extremely patient with me while I tried on almost every single pair. All in all a very cool experience. read more

These folks are arrogant and incompetent beyond belief. They have persistently failed to honor commitments. My communications have never been answered. Promised information has never been provided. They do not follow up. When I asked the doctor why they had failed to respond, he said (paraphrase) "We have 8,000 patients. We cannot possibly communicate outside of an office visit." When I pointed out that the required communication had to do with their failure to perform the tasks they had promised, he became rude and told me that they would be happy to fulfill their previous commitment, at my next appointment! I have made countless phone calls and sent many emails. I have made numerous visits to the office to try to elicit any cooperation They are never able to deal with the issue when I call. They always promise to get back to me but have not done so, not even once. read more

I called their office asking about a certain machine that takes measurements for glasses. Its called the Visioffice machine. I was warmly greeted by a girl who answered the phone and she transferred me over to a man. I asked him if he had the machine in the office. He kept trying to avoid the answer explaining things I didn't ask him about. So I asked again and I could tell he was getting irritated with me and he said thank you and went off the phone. I called back to speak to the manager and they gave me straight to the same man who hung up on me guess who it was Dr. Hernandez. He was so rude on the phone I can only imagine how he will be at the appt. It's so sad seeing how all these other reviews got good service hmm I guess they got him on a good day! Thanks! read more

My wife and I have been going to Eyeland Eyedoc for ten years at three locations. They are very personable and proficient. We have been very satisfied with the exams and glasses. read more

Phenomenal service and everyone so kind, caring, happy and helpful. I just had the most thorough eye exam I've ever had! Great professionals! read more

Great doctors, so friendly and really take their time to explain everything. On my first visit, I showed up as a walk-in and they did their best to fit me in as quickly as possible. Everyone was nice, staff too. While waiting, I saw them take such good care of the elderly patients and also to make the eye exam fun for a scared young kid who was happy and laughing by the time she came out of the room. Both doctors were so friendly and informative with me! I have had major eye problems my whole life and never had an eye exam as thorough friendly, and good as this. So much compassion and friendly service. They are the complete package. I immediately made appointments for my kids and have told my whole family to switch to Eyeland. Since my first time, i have accompanied relatives and it has always been awesome. They are the best eye doctors on this island, I know because at this point I have been to all of the ones in Hilo and Kona areas. Office is busy but that's because they are so good. I can't imagine how anyone would have anything negative to say about this place. read more