I had my first eye exam in years at Shopko optical in Manitowoc, and had the pleasure to work with…read moreTheresa Jacquart. Theresa was awesome to work with. She gave me her honest opinion on how the glasses looked on me, and explained 'why' the glasses didn't didn't look right on me. Truly appreciate Theresa taking the time to make me feel welcome and providing me with her personal opinion.

I have been going to this Shopko Optical for 20 years. The staff is always helpful and courteous…read moreand they always take the time to make sure I am getting the best deal I can with my insurance for contacts, glasses and the exam. I especially appreciate the care that Cheryl has given me over the years. She goes above and beyond for the clients.

I went there a couple times, the doctor is cold-hearted and seems to just rush through the exam…read more The ladies who helped me to order contacts were sooo rude! Especially the bigger lady, she seemed full of herself and looked at me like I was stupid for asking questions. I had to go there to pick them up because they didn't have them, and than I had to go again for my glasses. And it was the same thing all over. I don't want to go there again!!!

Gary wasurick doctor was very nice and took the extra time to answer all my problems, the girl…read morethat helped me I think was amy, very helpful also took the extra time to make sure every thing was right, will go back agin

A modern facility well kept. The staff and doctors are friendly, helpful and qualified. They will…read moregive you an extensive exam. The eye glass frame selection is good, but expensive. The downside is that they will run as many tests as they can. The main goal here seems to be to extract as much money as they can. But this is the American health system. It's all about profit. My sweetie is here a second time in two days. The tests and exams go on and on. Yes, they are needed, we are told. I do recommend this clinic, they do a good job. I sometimes wonder what their priorities are. They are part of the medical industrial complex. American health care's bottom line is profit, to the point people can lose their home due to a huge medical bill. So people skip medical care because they cannot afford it. Something has to change.

I went to Aurora because they take my insurance. After 3 months of waiting and two pairs that just…read moredid not work with my strong prescription, I gave up and walked away $400+ lighter from the 50% return penalty. Read the fine print. Unlike every store and doctor's office that has helped me with glasses over the past 50 years, they are not committed to making things right. Going back to Baycare and willingly paying full price for the service.

I was seen for an eye issue that requires surgery. I was told by the physician/surgeon that a…read morescheduler would call me back with the surgery schedule availability with it 1-2 days. After not hearing back after two days, I called the BayCare Clinic and was told the "scheduler" would call within "1-2 WEEKS" to tell me what the next available surgery schedule was! The receptionist said the schedulers are all backed up....calls are made in order. The physicians are not aware of this issue. If perhaps, these "schedulers" were no longer working from home but back in the office where they should be, they would be a lot more efficient in doing the scheduling and calling patients back in a timely manner. Very disappointed in the staff of the schedulers and their inefficiency in getting back to patients.

I feel like not a lot of people know about this place, but man is it awesome on the inside! It's…read moreessentially Halloween 24/7 and I'm A-Okay with that! Of course you can rent costumes, but there is so much stuff to peruse! Decor, posters, different incenses, body jewelry, amongst a lot more items. My absolute favorite thing though would have to be the decor in the large glass cases outside of the store itself that is set up like a scene in Alice In Wonderland.