Good customer service although... Took my phone there recently and unfortunately they weren't able…read moreto fix the broken screen. Phone worked fine when it was brought in but now the phone doesn't turn on. They'll have it for a week and hopefully can fix any issues. More to come.

Great service. Excellent selection. Easy returns. Easy in and out.read more

Store associate knew exactly what battery I needed. Didn't even have to look up the conversion…read more Been to several stores with no success. Walgreens, Walmart and a few others don't have conversion charts as I couldn't find the battery number on mine. He greeted me and asked what I needed. It took him a brief second after looking at it and told me what I needed and showed me in the store where to get them. Single, double and 4 packs. For the slight increase I went with the 4 pack.

Went in to do a warranty claim for a new group 48 battery. The woman/man that helped me seemed like…read morethey were upset as soon as I walked in. Nonetheless they processed my exchange for a new one however when I expressed that I wanted to pay the difference for an upgrade to an agm they told me it was too late and that there was nothing they could do. I work in the automotive world and know that there is a solution for every problem. I ended up driving the extra 40 min round trip to fond du lac where I was in and out with my problem solved In less than 5min where I was met with a smile and was treated extremely well! If customer service is not your passion do something else! Thanks to jack for rectifying everything!!

They helped me get rid of a battery core after I ordered one online. Very helpful guy at the shop,…read moreSteve. Great attitude, knowledgeable. Clean store, orderly. I would and will go there again. Online ordering was easy and efficient as well.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Horrible experience. Store "manager" Brian Bailey was caught in several inconsistencies in his…read moreresponse to selling me a battery they said I needed but it turns out the battery they replaced was brand new (I didn't know it at the time). He claimed Dave Kiley (his boss) said there was nothing that could be done. This business clearly doesn't care about customer satisfaction. Please don't give your business to them.

Completely different people on both days but one day staff was great. The second day staff was…read morerude. And half service my phone now I have to go back and get it looked at.

You have for a fact impressed me with great service and accuracy. The time I was there this was my…read morego to store. Thank you guys for making everything so easy. I appreciate all your help and the fun we had with the staff while visiting the store. Very friendly and willing to help. It sure made things easier knowing you guys were there.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I got a replacement car battery The young man that helped me was professional and he explained…read moreeverything. I was only there maybe 15 minutes and it was done. I have no complaints. Great customer service, fast, done right and it was a fair price

I'm not sure why there are so many bad re owes but that is not my business…read more All I know is I went in last night for some car remote terries and only took about three minutes. That works for me. There were two men there and they helped me out quickly by knowing exactly where the batteries were. Both of them were pleasant and professional. I will stop in again when I need to do so.

first time I've ever visited one of their stores and my experience was far better than expected,…read more Needed a repair, they had the parts, did it quick, it cost about 30% less than other alternatives, and it came with a 6-month warranty.

Very nice people and work well with you to make sure the costumers needs are satisfied.read more

I had stopped at a couple of jewelry stores to get a battery replaced in my Fossil watch with no…read moreluck. I walked in this Appleton store and from start to finish was about 5 minutes. Thank you for your quick, professional service.

I was visiting from out of town when my daughter got her iPhone caught in the car door and SMASHED…read morethe screen. I went in needing a replacement in 45 minutes -when we had to leave for the airport to return home. The guys were so kind and helpful and repaired it in less than a 1/2 hour. Thank you for being there for us!!!