Issues with billing. I was billed for a visit that had been paid. When I called the office, I was…read moretold to call my provider which I did and was told I did not owe the amount on the date specified on the bill, Dr. actually owed me a small refund. When I called the office to share what my insurance had said I was told no one was available. Aside from the business part, Dr. Parks has a nice personality.

Dr.Parks and her staff are absolutely amazing. She is so thorough and the office is clean and…read morestaff are so respectful. Thank you all for being so great.

He really is a Great doctor. He's so kind, professional, very knowledgeable, and patient. I enjoyed…read morethe entire visit. The young lady at the front desk is also awesome. I highly recommend this clinic, and I will definitely return for my annual visit.

Went for an eye check up a few days ago and saw Dr. Smith. He really took his time and explained…read moreall procedures. It actually was very thorough. The staff was nice and office was clean. After examination I decided to update my glasses and lenses. Prices were very good and it seemed the quality of eye wear offered were of solid brands. I should get my new glasses in a week or so. The mall firms can probably compete with frames and lenses, but it felt nice to patronize a local family owned business. Definately will be back when it's time for my next examination.

Had a great experience here! I was in need of a new optometrist and stumbled across Dr. Nguyen…read moreduring my research. The team was super friendly and helpful. They're also very punctual. I was running 4 mins behind due to traffic and they went ahead and brought in the appointment behind me since they were already there and waiting. Not ideal for me of course but great if the shoe had been on the other foot. It's a pretty cozy space so I waited for the appointment to wrap up by admiring the small town views and a few new pair of glasses. Dr. Nguyen was a pleasure. She was knowledgeable and made sure that I had just as much of an understanding of what was going on with my eyes. I didn't feel rushed at all going through my exam and she gave me thoughtful suggestions on my next steps to ensure that my eye health was being prioritized. I also appreciated that Dr. Nguyen sanitized the equipment before having me use each machine. At the front desk for check out, the woman who helped me there was also really patient as I scrambled to find my HSA card to pay. It started pouring down raining and she was even kind enough to walk me through the back door to my car so I wouldn't get as wet. I will be ordering my new contacts from here soon and was told the turnaround time is really quick. I look forward to receiving them and I am excited to have a new eye doctor.

The best eye doctor around. Staff and prices are great. We take our 90 year old mother.read more

Great customer service. High quailty glasses and lenses. very impressed!! Staff is very…read moreprofessional and will educate you on anything you would like to know. I will be a returning patient for years! Thank you Dr. Robertson and Staff!!

From the owner: Rodney L Robertson, ODTG, is a Therapeutic and Optometric Glaucoma specialist. A native Texan, Dr…read more Robertson was awarded his Doctorate of Optometry from the University of Houston College of Optometry in 1986. His practice experience has included externship at Brook Army Medical Center, in excess of 25 years experience as: a contact lens consultant for high volume refractive surgical practices in Dallas, Texas, bifocal, trifocal, keratoconus, high astigmatism as well as post LASIK, RK, ALK, and PRK patients. He has enjoyed helping many patients from far and wide with contact lens alternatives to corneal surgery including: Gentle Corneal Molding, Paragon CRT, Bausch and Lomb ortho-K, Contex OK as well as conventional ortho-k lens. His practice passion is restoring vision to keratoconus patients with the newest technologically advanced contact lens. He co-manages with ocular surgeons to provide the highest quality vision and eye care for refractive, retinal and cataract surgery. His patients come far and wide for his care and continue to express their gratitude for their educational sight saving experience. Outside the office, Dr. Robertson enjoys spending time with his family and many outdoor activities such as fishing.

Dr. Kastner is very thorough and makes time to get to know you as both a patient and a person…read more She's really good, highly recommended.

First things first -- I don't give out 5's easily. Once you've given a 5, where do you go from…read morethere? -- only down. I know this goes against social media tendencies -- but enough about me. Jaisy grew up where she works. She is a product of Mesquite school systems. When my spouse set an appointment at an optomitrist associated with Target I was a bit skeptical. I was in for a huge surprise. The place is small. A waiting area is NOT their strong point. Now that I have the negative exposed, let's talk about the total experience. Obiaderi Osakwe aka Obi, is the office manager and the first contact upon arriving for your appointment. She is one smart cookie. She plans to attend medical school. She has worked for Dr. Kastner, O.D. for quite some time. This tells me that a human with a biology degree. working as a receptionist/office manager, seems out of line -- not if you're going to medical school --- a human with a well thought out plan. I can't help but admire her. *** My #4 daughter is a surgeon, I know what it takes *** Dr. Kastner is also a sharp, well designed human. I was impressed with her not being impatient with me for having teary eyes that make it difficult to pick the best lens. Let me tell you why I decided to write the review -- from what I've seen by her previous reviews, she really doesn't "need" mine. Here's why I am here writing this to you. I'm 75 years young. While I have stage 4 pancreatic cancer, I still have plenty of life left in me -- thankful for each day. It finally happened to me -- my cataracs where at a point where they needed surgery. After the deed was done, I had what felt like a piece of sand in my eye. The surgery folks probably thought I was trying to get something for free from them. They disavowed having anything to do with it and washed their hands of the whole affair. At my next exam appointment, Dr. Kastner took about 30 seconds to tell me I had a small sty (I hope I'm calling it the right thing, it was very small outgrowth that shouldn't be there). I'm not blaming anyone from the other company, though I'd never recommend them to anyone I liked. The bottom line is -- I received excellent care from Dr. Kastner and attention to detail from Ms. Osakwe. They make an excellent pair. I can't recommend this duo enough. PS You don't have to take your eye prescription next door to the Target shop.

The staff are friendly and always ready to assist. My husband and I both had appointments but I was…read more17 minutes late for mine, completely my fault. But they still saw me with no issue. Also, they have a nice variety of designer frames to choose from. I would give them a 5 star but not everyone is great when it comes eyeglass pickup so had to make a trip back to have my frames adjusted.

I sure wish I could rate this location as a zero. So, 1 star it is. This place took over for Dr…read more Fain and Dr. Hall which I had seen for years. UNBELIEVABLE service. Forced to make an appointment online (fine, okay), and selected the time and date. Showed up and they told me that I missed my grace period (appointment was for 11, but they had 10:40) and that I would need to reschedule. "threw a small fit since I took off work and had an email confirmation for 11am" and they said, the doctor will "work you in, but there is a family ahead of you so be prepared to wait awhile". WHY? I have an appointment. Here's the confirmation. Whatever. Completely done with this place, but needed to let you know I would NOT BOTHER. Staff is rude too.

Horribly long wait! There were over 40 people in the waiting room when I walked in for my morning…read moreappointment. I sat in the waiting room for over an hour before being called back. The tech did their testing and then I was moved to another waiting room before being put in an exam room. Once I finally saw the doctor, the care was great. But overbooking and the disrespect of people's time is completely unacceptable. An eye exam should not take 2+ hours out of your day!

Very pleased with entire staff on our visit today. From check-in, to Blakely who assisted w several…read moreeye photos and exam prep (she was so very kind and was very personable!), to the new Dr. Anwar. Very impressed with Dr. Anwar and her bedside manner and personable demeanor as well. Each staff member made going to the doctor a positive experience-cannot recommend highly enough! Thank you Sweeney Eye Associates for a fantastic visit today!

Great crew here! Maria and Annabelle there at vision works mesquite are fantastic people! They…read morehelped me in my time of need and got me in and out the door in no time flat. Will be doing business here again! Great people, good personalities, and not to mention very beautiful ladies! Thank you girls!

Called an made an appointment in Tuesday, and was told they accepted our insurance. Now I get a…read morecall roughly 24 hours before my visit to tell me they don't accept my insurance after being told they originally did. Now I've taken off work and used a vacation day and have no Dr. Appt. as needed. AWESOME JOB VISIONSOURCE!!!!!

Disappointing Experience with Pushy Sales Tactics…read more I want to start by saying the exam process was simple, and I had no issues with the doctor. However, my issue lies with the experience of getting my glasses prescription filled. From the beginning, I made it very clear that I wanted a basic, affordable second pair of glasses. I mentioned this multiple times--at least three times--but I felt pushed toward more expensive options that I didn't want. When I finally chose a frame covered by my insurance, I was told that my lenses required special processing because of my prescription. The price I was quoted for the lenses was over $500. When I said I couldn't afford that and didn't intend to spend more than $300, the price suddenly dropped to $308 within seconds. Why wasn't this lower option presented to me in the first place? The sudden shift in pricing felt shady and left me questioning the transparency of the process. It felt like I was being pressured into spending more than necessary, and the whole experience came across as unprofessional. I hope this feedback encourages a more honest and straightforward approach in the future. Customers should feel respected and confident in their choices--not pushed into something they don't want or can't afford.

I've waited for two months to get my new glasses. They didn't understand my insurance and sent the…read morewrong frames. They then lost the frames I wanted. Did they offer any discount or anything, NO. I don't even think the new lenses are correct. I would NOT recommend.

Dr Safir and staff always make me feel at ease whether I'm getting glasses or contacts…read more They're always on time for my appts. They take time to answer all of my questions and They have an excellent selection of eyewear from which to choose. Highly recommend!

I've been coming to Doctor EyeCare for a couple of years now. The front desk staff is really…read morewelcoming and kind. Dr. Safir is very quick and professional and doesn't keep you waiting. I always recommend him to anyone I know looking to be seen by an eye doctor. They offer a lot of options for frames depending on your budget. Highly recommend this office !