My husband bought a pair of glasses and they did not fit. He went back to have them try and bend the frames to fit. After a couple of weeks he went back because they still did not fit right. Today he went back to see if they could bend them like his other glasses that fit and Dr. Schaffer came out very rude and told my husband he could have his money back. Then the rest of the staff was rude. No one should have to put up with that! Never going back! Don't go here! read more

Great service and excellent care. Was worried about moving from a large chain in Chattanooga to a small family run office but could not be happier. Great office support, excellent doctors and quality support in buying glasses. read more

I've been a patient at Eyes on Main for over ten years now and I recommend them to everyone. Everyone there is so nice and friendly. The office runs things so smoothly-I can't remember having to wait more than 15 minutes for an appointment. If you're having an issue, they always fit you in ASAP. I do like to plan my regular check-ups about 8 weeks in advance-since everyone else loves them, too! read more

I had a family tragedy that cost the life of my father which obviously requires unplanned travel back to my hometown of Dayton. In the course of this I failed to bring my glasses and went to eyes on main based on referral from my family. They made zero provision to assist me and coarsely informed me their next appointment available would be 2 months away. Don't be tricked by advertisement or a shiny building. I grew up in this town and this place is a disgrace. Thank GOD Dr Casteel looked out for me and got assisted me with eyecare that I needed. Stock with hometown care and not the fly by night crooks on Main ! read more

Not a very service-oriented facility. Takes an inordinate amount of time to get an appointment and the amount of time spent with the patient is very short. If they make a mistake or you need something additional, lots of luck! You will be better off finding somewhere else to get your exam. read more

Gave it two stars because I cannot rate the service because I never made it in. After waiting months to get in, they screwed up scheduling my appointment and the day of my appointment they showed I had nothing. I even have proof I called and talked to them to schedule that appointment. Now my appointment is another month and a half away. So I am paying full price out of pocket at another eye doctor because I do not want to wait even longer to get glasses I need. Their mistake, they should have fixed it. read more

I would not recommend Eyes on Main. First appt for my Dad seemed normal when we picked up the glasses they had ordered the wrong color but tried to blame it on him, we asked the staff person to get the original paperwork to verify, she would not. We took the glasses anyway for him to try but he could not see out of them at all. I think they could have been someone's else's prescription. We made a 3rd appt, that was today, we were told they would redo the eye exam, they did not, and then they looked at my Dads eye and said they see cataracts. OMG first we heard of that!!! Then told us to go sit outside and they handed us a refund check. OMG I have never had such bad service. Wasted 3 visits and too much time. I talked to a neighbor who said he spent $600 on glasses and never could see out of them and never got resolution. Will never go back there again. read more