My husband bought a pair of glasses and they did not fit. He went back to have them try and bend…read morethe frames to fit. After a couple of weeks he went back because they still did not fit right. Today he went back to see if they could bend them like his other glasses that fit and Dr. Schaffer came out very rude and told my husband he could have his money back. Then the rest of the staff was rude. No one should have to put up with that! Never going back! Don't go here!

Great service and excellent care. Was worried about moving from a large chain in Chattanooga to a…read moresmall family run office but could not be happier. Great office support, excellent doctors and quality support in buying glasses.

Well, I checked out the reviews on yelp and I was really concerned, all because of one angry…read moreperson, who I am certain would be unhappy no matter how good of service he received! I was treated with very professional, personable and kind employees, technicians and physician! Trust me they are great at what they do and have no problems answering any and all questions you may have! I definitely recommend them for anyone looking for good eye care!!

This visit was the antithesis of what I expected! First I saw Megan who treated me to a prelim…read morebattery of tests, then over to Vickey and the totally awesome Dr. Patterson! These great folks defy professional standards by raising the bar of customer/patient satisfaction to all new levels. The doc and I traded comments that defused all of my apprehension. This guy is the best... Period.

The doctor pulled my eyelashes that grow in toward my eyes. He actually got them all unlike the…read moreprevious doctor.

Customer service sub par and rushed. Non responsive to emails. Better customer service to be…read morefound elsewhere.

I really like Dr. Galloway. He is truly interested in his patients. My last experience that…read morereally proved this to me was an appointment I had..a 6 month follow up visit... after having cataract surgery on both eyes. My appointment was at the new office in Crossville at 2:10 PM. Somehow I got the time confused & arrived an hour early. I was in pain & was about to leave to come back later, when I was stopped and told that Dr. Galloway would work me in early. This he did indeed and was able to help me very much. He thoroughly checked my eyes and gave me a prescription for a medication that did it's job. I still have some light sensitivity with my eyes, but nothing like it was. After my visit with him, I saw my family practitioner and realized that my Type11 Diabetes had really gotten bad & my diabetic Neuropathy was affecting my eyes. With her continued help and medications, I'm doing much better with my eyes. I will soon be making my annual appointment with Dr. Stewart Galloway. He's the best!!!

Yes, the staff is friendly, Dr Muegge is easy to talk to, he explains what's going on and why. He…read moretook his time and I didn't feel rushed. I gave 4 stars only because there's always room for improvement.

Eyes of Athens made up stuff to qualify me as a medical issue so they could bill my medical…read moreinsurance instead on my eye care insurance. Truly stupid stuff, which they didn't track in my last two visits. That allowed them to bill the medical insurance instead of the eye insurance. They then passed the cost to me. So a normal comprehensive eye exam, which should have been zero cost, was suddenly $78.90. They also added other costs which should be covered in a comprehensive exam. What should have been a zero cost to me was a $114.30.