I have visited here annually for about 5 years as it is conveniently located in Gettysburg, not…read more2.5 miles from my home. It is not on a main drag, so no stress trying to get in or out in heavy traffic, andvthe parking lot in the back has ample space. The staff all seem the same over the years ive been going which is a good thing as staff retention says a lot about an organization. I have always seen the same optometrist until my last visit. He was new to me, but was fine. The front staff is always attentive, courteous, and helpful, particularly Katie, and the office manager is swell, but I cant recall her name. I have always felt as though id received a thorough exam upon leaving which is important as I value my vision immensely and want to preserve it as long as possible. Hopefully my eyes last longer than I do! I've gotten new eyeglasses there thrice over the years and have been happy with them. They have a fine selection, and the staff are patient and helpful. Prices are not cheap, however quality eye care is crucial to me as alluded to above, therefore I fell asleep though I have received a "product " of value. In summary, a fine place for eye care where I will continue to visit indefinitely!

This office is extremely outdated and not patient-friendly. I had an overdue balance and attempted…read moreto resolve it by sending my information through the mail. I was never told that payments could not be processed that way. I only learned this after calling the office myself. When I then tried to pay over the phone, I was told they needed to contact the eye doctor, who apparently handles billing. In 2026, a medical office that cannot clearly communicate payment methods or process a simple payment efficiently is unacceptable. I take full responsibility for paying late, but once I made the effort to take care of the balance, the office made it unnecessarily difficult. Poor communication, outdated systems, and no consideration for patient convenience. I will not be returning.