A bought a GMC Terrain bcuz my car was totaled and needed a new car. The car was clean and felt…read morebrand new. Michael was my sales rep and was very professional, nice, explained everything and the whole process was simple and a lot quicker than l thought. The whole experience was great no complaints whatsoever. Thank you for making this painless and simple. Highly recommend

I purchased a Tesla from California Motor Trade in Norco (2000 Hamner Ave) and worked with a…read moresalesperson named Keith. During the purchase process, I was told that a missing trunk piece for the vehicle would be provided after the sale. Unfortunately, since completing the purchase, I have not received the part. I've followed up several times but have not been able to get a clear resolution. The experience has been frustrating because this was something that was discussed at the time of the sale. I'm sharing my experience so other buyers know to make sure any promises or agreements are clearly documented and completed before finalizing a purchase. Based on my experience, I would encourage others to ask detailed questions and ensure everything is handled before leaving the dealership.

After being turned down at other dealerships, I came to Platinum Sales & Services and they actually…read moregave me a real shot. They didn't judge my credit -- they worked with it. The team went above and beyond to get me approved and into a reliable vehicle the same day. The process was fast, honest, and straightforward. If you need someone who will fight to get you approved instead of giving up on you, this is the dealership to go to. 10/10 experience.

Trying to find a reliable, nice and affordable car for my son…read more This car was advertised at $8,695 so out the door should be about $9,800. When we decided to talk numbers all this sudden it was told to me the car was $9,950.. I said no wait the car is $8695 and I proceeded to show the image of the car on these site. Tony got louder and more intense tone saying something that made no sense and then said "look I'm not going to go back and forth with you on numbers" Still being interested and I don't like to argue I sat silent. Then AFTER running my credit which I NEVER approved of!!! They presented me with numbers. A random KBB page (not official) because we ran the car too and it didn't line up with his page here. Also, being concerned with the random $1,999 fee with no explanation I asked. Turns out it's the "protective tape" Placed along the door edges and behind where the door handle is. This has a "lifetime" warranty and there because those areas get "scratched" more often. For $2k?!? No, no thank you! I bet you it cost them maybe $25. I don't care I don't want to spend $2k on that. Then... once going to my bank and getting all the details knowing we are about to be squeezed for $3k for nothing - Tony calls me and wants to now be put on the phone with my bank to argue the value of the car to be what he states and not what kBB actually shows.

Thank you Luis ! Great customer service!…read moreHad a quick experience and got to take home my dream car !

I had a very disappointing experience at this dealership…read more I stopped in after working a 10-hour shift while passing by and wanted to check out a few vehicles for myself, not for any business purpose. I was wearing work clothes and definitely looked tired, but I still expected to be treated with basic respect as a customer. When I first walked in, I went to use the restroom. After that, the salesman Eli asked me if I was there to look at cars or "just use the restroom." I laughed it off and told him I was actually there to buy a car. He told me to just go look around outside and let him know if I saw anything I liked, which already felt dismissive. Despite that, I kept looking and found a vehicle I was interested in. When I asked about it, the interaction still felt rushed and not very welcoming. It didn't feel like I was being taken seriously as a buyer. When it came time to discuss pricing, I asked to speak with the person handling the deals directly. I was eventually brought into the office, and when I tried to negotiate and remove unnecessary add-ons to get a fair price, I was told very bluntly, "If you don't like it, you can leave." I made it clear I was pre-approved, ready to buy, and simply trying to work out a reasonable deal on a used car with add-ons I didn't want. Instead of any real negotiation, I was again told I could leave. At that point, the conversation became unprofessional and confrontational. I felt disrespected simply for trying to negotiate pricing like any serious buyer would. Overall, it felt like poor customer service and a lack of willingness to work with customers. I understand every dealership has the right to set prices, but how customers are treated matters just as much. I chose to take my business elsewhere. I would advise other buyers to be cautious and make sure you're comfortable with how you'll be treated before spending your time here.

Norco Auto Land has Great customer service and very easy to…read morework with. Julio and Ramy were both very accommodating during this Difficult Period of Time.They made getting in and out quick simple and easy. We love the Honda CRV that we bought. Julio came in and worked with us to get the deal closed. Ramy was easy to work with, he was honest and up front. No pressure!! These guys have Amazing customer service! Thanks guys! You're amazing and appreciated. Stephanie C.

These guys are an absolute joke. I came to this dealership in search of a reliable small 4…read morecylinder car for work commute. I wasn't too concerned about the exterior as it will be a commuter car from point A to B. I saw a Corolla on their lot that essentially looked like a beater, however appeared to look mechanically good for $7k. The exterior had dents, scratches, minor collision damages, and the paint clear coat had flaked off the surface. The interior clothe had rips, tears, and stains everywhere. When it came time to start the paperwork, the salesman said he will add-on an additional $2k for paint protection and security alarm. You have no idea how stupid this sounds for me to pay $2k add-on's for a $7k junk car. Had this been a nicer and more expensive car, it would make more sense. Either way, no buyer should have to pay these excessive add-on's charges.

Easy transaction with them. Dany and Jesus were great to deal with…read more I love the Tesla as I looked at many other vehicles before

Best place to get a Tesla with great value. No extra fees. The cars are clean and ready to roll…read more Horsepower motors is the place to shop for all your Tesla needs.

I'll never buy a car from another dealer. This was the best car buying experience I've ever been…read morethrough. I felt like they held my hand through the whole process and I felt so comfortable with the integrity and honesty shown. I've been looking for a specific car and I'm so glad I found inland auto exchange because they found it for me. Joey the owner was very knowledgeable about so many different makes and models and years. His warranty was so inexpensive and I will never buy another car from anyone ever again. I highly recommend inland auto exchange.

I recently bought a 2003 4runner from IAE, first Joey is a great person , then he's a super…read moresalesman. Second the car he sold me was very clean and well maintained, it was exactly what i was looking for , it took me awhile to find the right one.Third during the warranty period , any issue was professionally addressed . I highly recommend IAE , for your peace of mind car buying experience...

One hundred percent would buy again from Carmax. Our sales…read morerep, Samantha, was great. She answered all of our questions. She was a pleasure to work with. The manager, Josh, was very helpful with our financing. The whole process was easy. And I absolutely LOVE the Ram 3500 diesel we bought from them. Definitely a five star experience. Oh, and the 90 day warranty they offer was wonderful, and has helped us fix a few minor issues with the truck. It brought us a lot of peace of mind for the purchase. I do, however, wish I'd gone ahead and purchased their MaxCare warranty. It seemed like a good deal. It just wasn't in my budget at the time. But for anyone questioning it--it's a very fair price for all it offers.

I purchased a 2022 Tesla Model Y at Norco CarMax August 27th, 2025 after being approved for…read morefinancing by American Credit Acceptance Corp (account is already set up by the finance company, see attached). I placed my down payment, received the proper confirmations (insurance, etc) and purchased the vehicle. I received phone calls from the lienholder afterward, American Credit Acceptance Corp, confirming my identity, contract and due date, payment terms, etc. I also received welcome letters via email and US mail from lienholder, and the account is also reported on my credit reports as of alters showing they reported as an active and current account, reporting to the bureaus 8/31/2025. I have had no contact with CarMax since the express checkout purchase August 27th, 2025. 14 days later, outside of the rescission window (10 days), September 9th, 2025, approximately 3:27pm, I miss a phone call from Carmax Norco. A voice message was left, so I listened a minute later, and a Sales Manager "***" left a :51 second message stating that my paperwork was "mixed up" from two different express pickups, she cited paperwork showing two different "dates", nothing related to financing, or failed financing (because that was already secure) & this Sales Manager stated that I needed to "come to the store with the vehicle" & do my financing ALL OVER again. I call the store approximately 3:29pm, September 9th, 2025, and connect to the extension of the Sales Manager (****). What ensued was unclear explanation and reasons as to why I needed to redo financing all over again when I explained I JUST spoke with lienholder the last two days and nothing was a problem with my financing. She could never clearly explain why "paperwork" and "dates" required me to return to the dealership WITH MY VEHICLE. This explanation she provided made NO sense. I was advised that I had to RETURN the vehicle, and to START FINANCING OVER again due to a paperwork error showing dates that did not align. I am openly asking **** the Sales Manager, what this has to do with me as I signed all paperwork and provided all docs necessary. I reluctantly agreed to travel to Norco (California) after work and delay going home to my wife and children so I can clear this up. I drive to Carmax Norco in 2 hour Los Angeles traffic, after work, sign the paperwork (now i realize the error and what i was conned into doing), return the vehicle like they told me to, they resubmit my paperwork and THEN TELL ME I AM DENIED. The closing manager tells me that ACA has a "connection issue", which confused me, I asked why am I applying for a loan I already have?!?! He didn't answer. He instead asks if I "want a ride home", as it is near closing. I sold my daily driver August 27th, 2025 an hour before buying this Tesla at CarMax because I was already approved by ACA, I confirmed with CarMax, ACA multiple times over 10 days, as the last thing I would do is sell my daily driver for a vehicle that is unavailable. I work 40 miles away for government (Los Angeles County) and live in an area where (Eastvale, CA) where public Transporation is remote, I have two children, each age 6 who I transport, one who has regular therapy that has been interfered with by this deception ... and now I do not have a car .. AT ALL .. I don't know the reasons they did it, but I do now know the goal was to get me to the dealer, WITH the vehicle, sign the vehicle back, pretend as if you are sending the application back to the financier (which didn't happen, I see the hits from others on my credit report, so the story told to me of "they have connection issues" was another part of the lie, to pretend they applied with the lienholder simply to undo the deal and keep the vehicle. I have learned in recent days this is common, although I have never experienced it, as it is called a "yo-yo" scam. There is no reason for me to contacting the dealer or redoing the deal, especially AFTER my rescission window was already closed. I realized my rights after I spoke with the lienholder the next morning, as I could not travel to work. The lienholder account is still open as of September 13th, 2025. I have spoken with multiple customer service reps and underwriting for American Credit Acceptance Corp, and there was never a 2nd application submitted on my behalf from Carmax nor a declination letter or Adverse Action notice. My account is open, I was deceived by CarMax through multiple lies to sign over the vehicle, which I had no need to do. (Update 9/16/25): I am receiving responses from their "Home Office" to "explain" .. which is meaningless fluff, attempting to corporate speak as if I am confused as to what happened, lol. Not confused at all. Keep the excuses. You got me, business as usual. Remember these type of reviews matter, as I don't leave comments myself, but reviews that cite ongoing details and warnings can serve as a help to someone else to take their business elsewhere.