David has been hands down the best service advisor I've worked with over multiple visits. He is…read moreconsistently honest, attentive, and truly takes the time to explain everything clearly without ever making you feel pressured. It's rare to find someone so trustworthy and genuinely focused on customer care. Every experience with David has been professional, smooth, and stress-free. He is always communicative, helpful, and pays close attention to every detail, which makes a huge difference. Exceptional service like his is hard to find, and I highly recommend asking for David if you're bringing your Audi in.

Naeil is a great service advisor. Audi FJ is lucky to have him…read more He resolved my issue in 10 min

I had an amazing experience buying my Mercedes-Benz GLC 300 from Uttam Thapa! From the moment I…read morewalked into the dealership, Uttam was professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. He answered all of my questions, kept me informed throughout the entire process, and made everything smooth and stress-free. His attention to detail, honesty, and outstanding customer service turned what could have been a routine car purchase into a lifetime experience. If you're looking for someone who truly cares about their customers and goes above and beyond, I highly recommend asking for Uttam Thapa. Thank you for making my Mercedes-Benz purchase so memorable--I couldn't be happier with my GLC 300!

My service rep, Ron is prompt, courteous and honest. He…read morefollows up after the car is done to make sure my service was taken care of. I would not hesitate to recommend him to my friends. Lilly D.

Thank you Carbeeco! I love my X4 M! our family is looking forward to getting another car with you…read moreguys!

Liars. Liars. Liars…read more They don't even deserve this 1 star. Ever since I bought my Sienna here, I've had brake squeaks. I took it back three times, and the last time I took it back, they said they replaced all the pads and rotors but didn't give me a receipt. About two months ago, the manager called me back and tried to guilt trip me into removing the review. He said, "Did we really deserve that one star? We tried everything we could to fix the problem." I told him, "You didn't fix the problem. That's just an excuse. "The reality is you did not fix the problem." He said, "Well, at least give us some credit. We put in new rotors and the pads." I said that was nice but it doesn't fix the problem, and they keep lying over and over. Lies over lies. Yesterday, I took it to have the brakes inspected and get an oil change, and come to find out, the front is at 7 and the back is at 3. I drive about 200 miles a week, so there is no way. They probably never even changed any brakes or rotors at this point since they never gave me a receipt. They lied to me repeatedly. I hate when I am taken out to look like an idiot, and I have the proof from the inspection receipt. I will report this to the Better Business Bureau now.

I really wanted and intended to write a five star review of OC Autosource because initially I liked…read morethe owner, Tony Thompson and trusted him. I ignored other reviews and purchased my dream car from OC Autosource...a Bentley Continental GT Speed "Limited Le Mans Edition" (#7 of 48) coupe. Though the car had been in his hands for weeks, he apparently never bothered to have a mechanic look at it. I paid for a PPI (Pre-Purchase Inspection) after buying it (my bad, don't make this mistake) and learned the truth about the car. The front grills had sustained damage, breaking off the tabs that hold them in place and subsequently been GLUED back on. The front left wheel had a crack in it which caused the tire to steadily lose air pressure, ultimately triggering an alert on the car's dash. This alert effectively froze the computer, making it impossible to use the navigation, listen to music or do anything else. I returned to the tire shop 3 times for refills, seven days later the alarm was triggered again, On my third visit they discovered the crack in the wheel. The exhaust system was loosely hanging on...missing brackets that secure it and prevent it from hanging low. The car has a 20 speaker, $7500.00 sound system but the blown speaker in the dash made it painful to use...like nails on a chalkboard. When I provided Tony proof of these flaws, he assured me he would make good on the repairs and "..do the right thing" and I believed him. I had everything fixed at a cost of $2637.79 (parts & labor) and now enjoy driving the car. Weeks passed and Tony never contacted me until I posted a review and filed a BBB complaint. 24hrs after posting my initial review & filing a BBB complaint, I got reimbursed the total amt for the aforementioned repairs. But because Tony asked me to "...remove all the negative you put out there" I feel this was mere damage control rather than his desire to do the right thing because I received more messages from him within 24hrs of posting my review than I received in the preceding 4 months.. I promised him an honest review on my first visit to OC Autosouce & that's what this is. I always keep my word. If you intend to purchase a car from OC Autosource, I suggest you demand a PPI be conducted before you buy. Have the cost of any repairs necessary be deducted from the purchase price and handle the repairs yourself. JMO...I could be wrong.

I wrote this earlier today but must have erased it by mistake. Tony sold my Son a challenger that I…read morePaid $48,000.in a cashiers check for. I had Tony come get the car and he promised me my refund after I sent the pink slip. I did send the pink slip but wasn't refunded. I had a handyman in my home posing as a contractor. He seen a jeep on OC's website and had to have that car. I told him if he could get a vehicle from them then to pay me back the $48,000 that would be fine. Tony let him know the car couldn't go for that cheap. Roger Michael then threatened Tony's life. That didn't go over well. After the poser stole a small fortune from me committed fraud and elder abuse. He stole my Jeep Rubicon and took off for Arroyo Grande. However my Jeep is now in police custody. I'm pursuing charges with the DA against Roger. Tony Thompson has called me and apologized. He is going to make things right between him and I. I'm going to put my trust behind Tony. I believe he will make things right so I'm giving him a good review. I don't want his business to suffer no one deserves that. I want him to do well and help me out. Give him a chance he's had some tough times too.

Dave Maxwell made the entire car-buying experience easy, stress-free, and enjoyable. He was…read moreknowledgeable, professional, and took the time to answer all of my questions without any pressure. Dave listened to what I was looking for, helped me find the right vehicle, and made sure I was comfortable with every step of the process. His honesty, attention to detail, and excellent customer service really stood out. I highly recommend Dave to anyone looking for a great car-buying experience. Thanks again, Dave! -- A very satisfied customer

I can't say enough great things about Eurocar. They have the most insane inventory I've ever seen…read morewith over 200 cars In stock, From Pistas, SvJ, Ford GT, Porsche GT2rs, they have it all. , The entire staff from sales,finance to service & the porters are all awesome. Unlike most exotic car dealers, it never feels intimidating. They treat everyone great. Eurocar truly cares about their customers. They just opened a second location Irvine. So if you're in the market for an exotic, don't wait around for allocations and games. Same goes if you want to sell your exotic. Go see them & you'll be glad you did,

If I could give Newport Lexus 10 stars, I would!…read more I always knew Newport Lexus would earn my business, and after working with a few other dealerships in the area, that became even more clear. The person I chose to work with was Joey Kato, and I couldn't be happier with that decision. Joey is knowledgeable, professional, kind, and incredibly patient. Patience was especially important to me because I was in the process of surrendering my 2025 Genesis GV80 through a manufacturer buyback. Joey understood my situation completely. There was never any pressure, yet he stayed in touch and was always available to answer my questions. From start to finish, I felt comfortable and valued. The level of customer service, professionalism, and genuine kindness I received from everyone at Newport Lexus was truly top-notch. A special thank you as well to Sales Manager Joe, who was equally kind and helpful throughout the process. If you're considering purchasing a Lexus, I highly recommend reaching out to Joey Kato. He goes above and beyond to take care of his clients and make the experience enjoyable from beginning to end. Newport Lexus has earned my business for life.

Subject: Regarding Invoice C28501 and Service Experience - 2021 Lexus NX 300…read moreDear Mr. D'Amato, Thank you for your response. I appreciate your time, but I cannot accept the justification provided for this charge. For the past 5 years, I have been a loyal customer of Newport Lexus. I have the utmost respect for your leadership, and one of the main reasons I plan to buy my next vehicle from your dealership is because of Fred Mahjoob, who is an absolute gentleman and a top-tier professional manager in your sales department. My long-standing trust in your dealership is built on that foundation. However, loyalty should go both ways. In this specific instance, the advisor in the service department did not offer me transparency. I came in for a standard oil change, which typically costs around $70. Instead, a full, bundled "24-Month/20k Service Package" was performed and billed at $370 without any clear upfront explanation of alternative options. Learning after the service is completed that I was charged $370 instead of a simple $70 oil change due to unneeded add-ons is not a fair business practice. While I will continue to do business with Newport Lexus and buy my future cars here because of professionals like Fred Mahjoob, I expect better transparency and fairness from your service team. A loyal customer should never leave your facility feeling taken advantage of. I hope this feedback helps improve the communication standards of your service department. Sincerely, Bahador

We stopped by to check out a Kia EV9 they had listed on their site. After speaking with Norman and…read moreBrian, it was clear right away that we were dealing with professional and genuinely relatable people. Used car sales can carry a negative stigma, but from our first impression, there was no pressure or typical sales tactics--just a team focused on helping us with the Kia EV9. When we sat down to go over financing and numbers with Frank, we expected the usual back-and-forth with a sales manager--but that wasn't the case at all. He was straightforward, honest, and just as professional. The entire team was transparent, including clearly explaining the ceramic coating add-on so there were no surprises. Even after we left the lot, they continued to go above and beyond--quickly addressing a couple of follow-up questions and a small concern we had. We absolutely love our EV9, and we've already been recommending them to others looking to get into an EV. If you're in the market for a well-maintained EV and a smooth, no-pressure buying experience, this is the place to go.

Drove an hour with my family for a car that was sold the night before... even though I confirmed…read morethe appt in the morning. Tried out other cars I liked but found out the advertised price is not the actual price. +$5k of wheels and ceramic coating, and fees as an additional cost. It's mentioned in the listing that this may be the case, but it's always the case on every car. What I REALLY didn't like though was the "extra" DMV fees, which is not allowed. Those are fixed costs...Last, when asked about the manufacturer warranty, it was overstated. We did like our sales rep, inventory, but the pricing strategy was really not ideal.

I had an excellent experience working with Mo Qureshi, He provided exceptional customer service. He…read morewas friendly, honest, and made the car-buying process quick and easy. I highly recommend him to anyone looking for a great experience when purchasing a vehicle. Thank you, Mo!

Highly recommended for Mo Qureshi to be your Sales Consultant. Very accommodating! By the way, the…read morecoffee is good in South Coast Toyota

I took my Macan in because the brakes were squeaking and noticed that the center hub cap emblems…read morethat I HAD were gold and had the red and black Porsche caps were switched to the ALL silver they're beat up and scratched mine were in new condition! I can't believe this ! Not only did they tell me my brakes didn't make noise they switched out my caps!! Unreal!!

Apollo is a real pro. Informative without being pushy. Always took the time to answer my calls and…read moretexts. In the end, I decided to go in a different direction but I had to take a few seconds to give him a quick nod. It was a real pleasure meeting him and I'm sure he and I will work together soon.

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I would highly recommend if you need any car detailing. I had my headlights restored, they were…read morequick in communicating and friendly. The service was excellent, came to my place to do the job and the technician Ivan did a wonderful job. I am very happy with my restored headlights!