After my vehicle was detailed inside and outside it looked good in Horton's driveway. However, when…read moreI got home I did a thorough inspection and I found he never cleaned the scuff marks on both doors. I texted him to see if he would make good on my complaint but he never responded.

Amazing experience overall! Tyler was extremely responsive,…read morepunctual, and even provided long-term recommendations for maintaining my vehicle. The photos don't do his work justice! I'd refer him to anyone looking for a through yet affordable detailing service.

I recently had my vehicle tinted at Lux Auto on Philadelphia Road in Aberdeen, MD, and the…read moreexperience was outstanding. Basel and Doug provided exceptional customer service from start to finish. Basel was professional, honest, and knowledgeable about the different window tint options available. Doug's workmanship was top-notch, paying close attention to every detail to ensure a flawless installation. The quality of the window tint is excellent, and my vehicle looks incredible. The shop was clean, the work was completed on schedule, and the pricing was fair. If you're looking for professional window tinting, ceramic window tint, automotive tint installation, UV protection, or vehicle customization in Aberdeen, Maryland, Lux Auto is the place to go. I highly recommend Basel, Doug, and the entire team at Lux Auto to anyone looking for high-quality window tinting and outstanding customer service. I'll definitely be back and will be referring friends and family.

Fast and friendly service my tints were done in less than 2 hours. They offer a lot of options and…read moregive additional information on anything that's asked.

Excellent service. Would highly recommend! They are responsive, reasonably priced and do an amazing…read morejob

If I could give 0 stars, I would. I was a loyal customer for about a year and came back recently…read more The price increased from 50 dollars to 80 dollars, which I didn't mind, but I did expect the quality to match. My vehicle was not properly detailed. There was trash left in the door handle compartment, and the armrest, car seat and interior door handle were still dirty. Worse, the exterior outlet trim on my Range Rover was scratched and peeling after the service. I sent photos to the owner, he said the cleaner didn't think I wanted my trash taken out and that I should have paid for an advance service for the door handle to be cleaned. And when I sent pictures of the scraped outlet, I never received an acknowledgment or an apology. The poor detailing was one thing, but the lack of accountability was even worse. If you you don't want what happened to me to happen to you, I will avoid this place by all cost. I regret going back to this place every time I opened my armrest. Photos will be attached for reference.

This place is awesome. I had my 2017 Honda CR-V. When I saw the finished job, my car looked like it…read moredid the day I bought it! The exterior looked amazing with the ceramic coat they put on, the inside scent was awesome; carpet, upholstery, mats and leather looked brand new. They are well priced! Kodi & Brian are wonderful to work with. I highly recommend this company. You won't be disappointed!

Came to get my windows tinted and had an easy experience. The team is great! Kodi is the first…read moreperson I connected to and she was extremely helpful walking me through all the next steps. Brian, the owner, has been helpful with his honest thoughts and being straight to the point, while remaining personable. You can tell he genuinely cares about his craft. It took about 6-7 hours to complete, but it was definitely worth the wait! Price is affordable with high quality service, compared to some other places. They offer bundles with detailing, which is convenient but didn't get to utilize. I would recommend.

This is a review regarding my experience with ImagEffects Flooring and Carpet company. Prior to the…read moreinstallation, working with Steve (the owner) was great. The initial visit he was very friendly and personable. He even dropped off his carpet sample board for me to borrow to decide on what carpet to get for my upstairs and basement. My subfloor required both treatment and reinforcement. He sent a crew member to evaluate my subfloors, and he was very professional and friendly. We scheduled for the subfloors to be done and they did an excellent job. Then came time for the carpet installation. I scheduled for the installation to be done at noon since I was out of town. However he sent the crew members to my house two hours earlier than the time we agreed upon, and before I even landed. The crew did an amazing job installing the carpet. The carpets were gorgeous, and I was both excited and happy with the new carpet. However, the crew had removed and left my basement door off of the hinges. The crew member said that with the new carpet that the door couldn't be put back on and that it needs to be shaved. They also said they didn't have their shaver on them, meaning they were unprepared for this common situation, and were simply OK with my door being left unusable. I reached out to Steve to inform him about the situation. And he offered to arrange for someone to come back by to do the job at no hassle to me, and that he would follow up with me to schedule a visit. A couple of days after the install when I followed up with Steve about someone coming, a contractor was sent to my house during a time when I was at work and unavailable, after providing my window of availability for that day. I made multiple attempts to arrange for a visit to know avail and was only told "Let me check" with no follow ups. To this day, my basement door still sitting propped up against the wall where the crew member left it. Overall, the work done with the installation of the carpet is gorgeous. However, given the contractors leaving my door off the hinge, unshaved for the new carpet they installed, the lack of adherence to the agreed upon scheduled visits by sending workers at earlier times that were an inconvenience for me, the episodic correspondences, and the waning effort to reschedule to fix a problem created by the crew members, this has unfortunately soured my experience. Initially I was so happy with the work that I wanted to have them redo my hardwood floors. Now, I'm just disappointed in the handling of my doors post-installation. If this were handled and remedied in a timely manner, my only critique would have been limited to the scheduling discrepancy. But now, this has negatively effected my experience with ImagEffects overall. So the pros are pricing affordability, carpet quality, and professional installation. The cons are not arriving at agreed upon scheduled time, lack of preparedness and leaving behind unexpected problems, and inconsistent communication and follow through to address problems. Update: 10/31/25 They finally returned to shave my doors and put them back on the hinges. So now I can close and lock my doors. It wasn't discussed or disclosed in advance that this service is an additional cost. I wish I was informed in advance or the crew consulted with me before removing my door. But glad that this was resolved, and I'm happy with the carpet and restoration of my doors.

From the owner: Auto Detailing and Window Tintingread more