I've been patronizing Aaron & Joe since back when Dave Serio ran the place & have found them…read moreextremely competent & trustworthy - would not take my cars anywhere else. Over the years, they have worked on about 10 cars for me & my family - and even put a rebuilt engine in my old 1990 4 runner - but they are just as good working on my mom's Cadillac - can't say enough about these guys - honest and skilled - it's tough to find folks with these qualities - never disappointed.

I've been using this place since it was owned by someone else…read more Joe is one mechanic I trust. He does his best to find inexpensive solutions to problems. If he doesn't know the answer, he researches until he does. The guys there work on all of my family's cars - including foreign ones.

DO NOT GO HERE. Anyways they're just scammers and your car dealership charges the same price for a…read morediagnostic and transmission replacement but at least they know the cars they're working on and are profesional and they own the parts youll need. DO NOT GO HERE AND JUST GO TO YOUR VEHICLE MAKES DEALERSHIP. They do not take accountability and blame everything on the warranty company or insurance. Their charges are way overpriced and they had my car for over 5 weeks just to replace a transmission that was delivered to the shop and sat there for weeks Read less

DO NOT GO HERE. Charged me $250 and the lady was being weird before I got my keys back. I went in…read moreto get my transmission checked after I already got the code reader. (already almost certain I need a new one so I got a professional to double check for me). All they did was plug my car up to a code reader. Told me it's internal and they couldn't find the root cause of the issue unless they take it apart. Bro I knew this for free by going to auto zone. Anyways they're just scammers and your car dealership charges the same price for a diagnostic and transmission replacement but at least they know the cars they're working on and are profesional and they own the parts youll need. DO NOT GO HERE AND JUST GO TO YOUR VEHICLE MAKES DEALERSHIP.

This place is amazing, I will never take my car anywhere else. They are honest, quick and reliable!read more

Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

I've taken my car here three different times, and each experience has reinforced how impressed I am…read morewith both the quality of their work and their integrity. The first time, my check engine light came on. They couldn't fit me in for a full appointment for a few weeks, but they still had me bring the car in to run a diagnostic and make sure it was safe to drive. After checking it out, they told me they believed it simply needed an oil change. They didn't charge me anything for the diagnostic, and they were right--once I got the oil changed, the check engine light never came back. The second time, I brought my car in for a different issue. They were thorough, completed the work in a timely manner, and charged a fair price. About a month later, I started experiencing similar symptoms again, so I brought it back. They dug a little deeper and discovered a nest inside the system that was blocking the drain. They spent over an hour fixing the problem, getting completely soaked in the process. When it was time to pay, they told me there was no charge because they considered it related to the previous repair. I can't say enough good things about this company. It's rare to find a business that combines excellent workmanship with this level of honesty and customer service. They've earned my trust, and I wouldn't hesitate to recommend them to anyone.

Great service, reasonably priced, family owned and they treat you like that…read more Years of experience all in one place. If you aren't going here for your auto repair needs you are wasting your time and money.

my family takes every car that we own to Mr.Jr. I refer all my friends to cause he gives reasonable…read moreprices and is so fast in his repairs. He is very upfront, honest, and communicative. we love this place. came here a year ago and never looked back.

Thank you JR of Bent Just Right for the work on the Caprice! Always a great job at very reasonable…read moreprices!

I got serviced by them a while ago but all the guys there were great! Joe and both Mikes were very…read morekind and did a great job. Their diagnostic is far more reasonable than you'd get at a dealership. Everything was awesome, looking forward to seeing their business grow in the future! Wanted to leave a review on yelp since they just moved locations. Make sure you go to the location in white marsh!! I got directed to the wrong one but they stayed after hours so I could pick up my car!!

Very great experience! The quotes given were correct. Mike was very professional and helpful; he…read morewent above and beyond. He changed my oil and also answered my questions. Thank you!

This shop is amazing! The staff are courteous, informative and just down right professional. It was…read moreexplained to me what needed to be done and I was given price options. I did not feel pressured AT ALL! My car was repaired in a timely fashion...it was done a day early! It looks brand new! I was pleasantly surprised as it had obviously been washed. When I got inside, I discovered the interior had been cleaned and vacuumed as well! Special shout out to JJ... provided great customer service.

After visiting multiple body shops for estimates, I decided to go with Ed and Jim's shop as they…read morehad the most reasonable pricing and knowledgeable staff. Justin took the time to assess all the damages and explain what needed to be done and how the repairs would be completed. They gave an estimated 2 week repair time and in fact they completed the work sooner. They also found some previous work done that was botched by another shop and they took it upon themselves to fix it for me to compliment the work done for the recent damages. Overall, the work was done perfectly and matched the rest of the car and not to mention the lifetime warranty the work comes with, which a lot of other shops were not able to provide. (the pictures of the before and after on my Honda are posted) I am very pleased with the completed work on the car and would recommend this place! Also, upon finishing up the work, they washed and vacuumed for me which was a nice addition!

Who hugs their mechanic? I DO! Victor and his staff listened to me. Victor asked me not to just pay…read moreand leave before giving him a chance to talk with my warranty company and as a result he saved me over $800.00. He was sincerely interested in what I thought about the busn and asked if I had any suggestions on how they can do better. I will be back for general service and I will refer friends and family to Elations. Additionally Victor was honest enough to share an additional piece of information with me which would only take more time & labor on their part. This is something that I would not have known and they were honest enough to let me know. Give them a chance, you won't be disappointed. They strive to be effective and thorough.

My mother came to get her car checked up for maintenance and they ended up selling her an MVA…read moreinspection and charged her for it. All while there's repair shops that will do the regular check for free. They sold her some bimbo repairs costing her around $300, which were not that important. Something you, your self can legit just do, in less than 20 minutes. If I were you, I would continue looking for HONEST mechanics/repairshops out there. They still exist, just not here.