DO NOT USE THEM. The owner lies, steals and doesn't pay his workers. Tried charging me $500 over the agreed upon work and price. I requested the contract and itemized receipt 7 times from day of payment and he never sent it over. read more

Beware of EZ Movers of New Orleans! I inquired and scheduled my move from Toulouse Street to a Storage facility three blocks away on November 19th. At that time, I was quoted $310. Over the phone, I informed them the items included moving pre-wrapped and boxed items to storage. I did specify on the phone that I have a 72" toolbox on wheels and informed them my house has the standard three steps to the porch. To clarify, I was never given any form of documentation to sign. I called to confirm the day before November 24th. While on the phone it was brought to my attention that they had inaccurately scheduled my move, but I was reassured they would still be able to complete the job. The day of my move was November 24th at 9:00 am. I was contacted by the moving company at 9:30 am notifying me that they would be late. The estimated delay was an hour. Once they arrived the communication between the men was poor, to begin with. When he arrived, one man asked to use my restroom and then talked on the phone with a lady. I did a walk-through with the "team lead" and he confirmed that they would still be able to complete my move in the allotted time. An hour later I was contacted by ez movers to inform me that they were now late for the other job and would have to "rush" my move. The only items in the truck at that time were a dresser, two small nightstands, a small loveseat, an industrial sewing machine, and three small chairs. The men opted to lift the furniture into the van never utilizing the truck's ramp, dollies, or the hand cart I provided. After the phone call from the company things got worse. Four small cube shelves were loaded along with two boxes and a chest. Shortly after they dropped my cutting table worth $1,200 while going down the steps and again over the curb instead of walking a short distance to use the driveway. The most damage was done to my $1350 Husky toolbox. They dented the bottom, and sides, scraped the butcher block top, pinched the cord and knocked off three of the six wheels then proceeded to scrape the bottom while loading it in the truck without a dollie. I had to go over and place the dollie under the side without wheels and physically and verbally direct them on how to roll it up the ramp. After that, I stopped the move. I led the men to Extra Space Storage where they proceeded to damage and run items into walls. Upon unloading my $1000 sewing machine was placed on a dollie that was too small. As they were rolling it down the ramp one of the men pushed down on the edge of the table bending the metal bar that the machine petal is attached to. Multiple times they almost pushed my toolbox off the unloading ramp. While the men were unloading I called the company to inform them of the damages and discuss further action. I paid $150 of the $310 via Venmo. The owner offered to complete the move and personally replace the toolbox wheels. As of December 1, I have not heard back from the company. According to our multiple texts and phone calls (I have documentation confirming those) I am scheduled to complete the move on December 3rd at 10am. I will be following up with a complete account of the events. I am still undecided if I will accept their unsatisfactory offer... Update: Roge (the owner) completed the move as stated in his text messages, but as of December 10th, he texted me that he had already fulfilled the compensation he promised. His evidence for this is an arbitrary monetary number prescribed to his labor. None of his numbers match the numbers I was originally quoted and agreed upon. After giving me the runaround this emphasizes has no intention of fulfilling the previously agreed-upon arrangement for the damages. I am left with a toolbox with four broken wheels, a broken sewing machine, and I am sure there are other damages that I will find when I move out of storage. Beware! read more

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The movers were over an hour late. There was no apology or explanation given. Additionally, their website needs to be updated: it does not state that any move involving stairs requires a minimum of 3 hours. I only booked 2 movers, three showed up and there was never an instance where all 3 were actively working. Honestly, I feel ripped off and disappointed. Please consider revamping your website to be more concise about ALL fees! The guys were nice, but being nice doesn't compensate for lackluster and feeling cheated out of money! read more

they don't de 1 star horrible business not a professional company unskilled workers scam prices and super slow so they can rip you off ‼ damaged furniture and walls and tried to get us for $1400 dollars for a 2 bedroom apartment 7 hours of work feed them and begging for cigarettes all day and didn't complete the job beware‼‼‼‼ read more

This was my first experience ever having to hire movers. When I called, the man I spoke with seemed very professional, helpful & trustworthy. The day the movers arrived, I left work to let them in and explained that they'd only be moving me around the corner and I'd be back to check on them periodically. The guys were very friendly and seemed professional so I felt comfortable doing this. HUGE mistake (lesson learned) on my part! Not only did they damage almost every piece of furniture I own but they also damaged the wall & floor of my new home. Worst of all, it took me until the next day to notice that a piece of furniture (ottoman) was missing and was never even moved into my house. When I communicated what happened to the owner, I was told that it isn't his problem because I did not purchase insurance when I hired them. Even though, paying extra for insurance was never even mentioned to me during any of our calls. PLEASE BEWARE if you're considering hiring this company. read more

These people were supposed to show up at 9am today. I called and was told they would be there in an hour. Three hours later they no-showed. They wasted my time and are very unprofessional. Save yourself the trouble and hire another moving company. I do not recommend them. read more

Even though this move was tough, I was so blessed by the wonderful moving company that moved my furniture. I have had nothing but awful experiences in the past with moving companies, so this was a pleasant surprise! They are a New Orleans based company named EZ Movers. The two guys that helped me were Kenneth and Darnell. They worked an 8 hour job before they got to me, but still showed up with great attitudes. My furniture is heavy and antique, but they handled it with great care. There is not a scratch on any of my furniture or my newly done hard wood floors. (Much appreciated) Most impressively, I had misplaced a Michael Kors watch at some point in the move. Turns out it had fallen into my recliner. Kenneth found it when he picked up the chair, and gave it back to me. I was so impressed with his honesty. It would have been so easy to put it in his pocket. These guys are truly hard working honest people. They ended up going over the time originally quoted. Not because they were trying to rack up time, they were genuinely exhausted and doing their best to finish the job. Ro (the owner of the company) worked with me to stay within the budget I had. Truly wonderful people. If you have a move coming up, I whole heartedly recommend EZ Movers. Most competitive & fair rates for the absolute highest quality service! read more

This experience was so shady! I could handle the multiple miscommunications and even waiting for two hours for the movers to show up. I sat in my car in the parking lot of my storage unit from 9 - 11 am waiting on them to arrive. I was miffed by the "we didn't have your number to call" when, in fact, they had called me on Thursday, and most definitely had my number as my phone records reflect. But what set me off was at the end saying the price was $140 an hour instead of $80. I was quoted $100 for the truck fee, $80 an hour, and 2 hours minimum. That information is still in my email. I gave the driver the $140 an hour, because obviously I'm not going to have hard working gentlemen underpaid if that's what they were expecting. And basically the driver just hands each mover cash at the end of the job. But their miscommunication about how many guys were supposed to be there really shouldn't fall financially on my shoulders. I also didn't appreciate the accuracy of the times that were quoted for time worked as 10:50 to 1:15 when my phone records show the driver called me at 10:56 asking where to go and the truck door was closed at 1:05 with everything being moved. Was he trying to scam for extra minutes, too? I'm a business woman, and I care greatly about accuracy and professionalism. Neither of those standards were met. The young men who worked in the heat to move my stuff were very friendly. Whoever manages these moves needs a new line of work and to send me a check for $120. read more

As we speak I am waiting on Ez Movers. First let me say I confirmed with this company no less than 4 times that they would be here no later than 9am. AND... the apartment complex I am moving from also confirmed. At 8:36am I get a call from ANOTHER moving company stating that EZ Movers contracted with them because they had too many jobs this morning. This new company was not told that I needed a 9am moving time and they had another job to do first. As a matter of fact... he wasn't given a time at all and he had a second job scheduled but was nice enough to move me to second. AND.. to make the matter worse.. he didn't even have my correct address!!! To say I am furious is an understatement. I tried contacting Ez Movers by phone and text and have yet to get a response. I will do a follow up review to report as to what they do if anything to try and make it right. This is a blatant disrespect of a customers time, unprofessional in every way. read more

I used this company today to move a king size bed 2 desks sofa table , 2 end tables, I flat screen tv and a computer 4 chairs, a smal. Area rug 2 boxes 3 bags . They arrived at 11:00 a.m. Moved from Common to St Charles. It took them 5 hours to load and unload, I was charged $500.00 Dollars. With all due respect they sent 2 Gentlemen that barely had energy, very very slow, I was told it would take 2 hours and was quoted $340.00. If I can be honest Sanford moves faster than them. I had to pitch in by carrying stuff from the truck to speed the process. I feel if they could have dragged it 2 more hours they would have. That's a shame! I voiced my concern and my disappointment at the speed they worked, I only would like to inform management that I would never recommend this company , I would never use them again, and it would be more honest if they quoted higher prices and worked effeciantly. I would really warn anybody attempting to use this company, not only you will be abused also you will have stress and uncomfort. It is uncomprehendable that it would take that much time to move the items I have listed. Thanks for taking the time to review and I hope managemnet will head this warning , it can only go down hill from here. read more