Progressive road side assistance connected us with EZ Towing for help with a flat tire on a Sunday evening. Even given the time of day, they were out to us quickly once they got the call. Fred went above and beyond to get the car loaded and onto its destination to the tire repair shop. He was prompt, polite, helpful, and professional. Would highly recommend if you're ever in need of a tow! read more

Absolutely horrible experience with EZ Towing. I honestly believe this company took advantage of us, and based on how everything happened, it felt like the entire situation was planned from the moment we told their dispatcher that the vehicle was not on the State Farm policy. I had borrowed my cousin's car when the battery died. I requested a tow through State Farm, and EZ Towing's dispatcher called me before sending the driver. I clearly told him that this was my cousin's car and NOT the vehicle on my policy. He knew this from the beginning and assured us it was not a problem. The driver arrived about 45 minutes to an hour later, loaded the car onto his flatbed, and strapped it down. ONLY AFTER THE CAR WAS COMPLETELY LOADED did he tell us that the vehicle wasn't on the policy. We contacted State Farm, and they told us to cancel the tow and request a different service. When we asked the driver to unload the car, he refused and told us we had to pay $300 to take it to our house or they would take it to their tow yard. We agreed to pay the $300 and told them to take the car to our house. Instead, the driver took our car to their tow yard in Van Nuys. We waited at the house for 15-20 minutes, but nobody showed up. We called EZ Towing and couldn't get anyone to answer, so we drove to the yard ourselves. When we got there, we were given the runaround and kept there until approximately 5:00 IN THE MORNING. They eventually released our car, but charged us $1,150 to get it back. We then had to buy a battery from them for $300, even though the battery was worth $150. We ended up paying $1,450. The worst part was dealing with their dispatcher afterward. When we told him that we felt they were taking advantage of us, he was using profanity toward us over the phone instead of addressing the situation professionally. Look at the sequence: we told them BEFORE the truck was sent that the car wasn't on the policy. They sent the driver anyway, loaded and secured the vehicle, then suddenly claimed there was a policy problem. They got the car into their possession, told us to pay $300 or it would go to their yard, agreed to take it to our house, and then took it to the yard anyway. I cannot prove what was going on behind the scenes, but after experiencing this firsthand, I genuinely believe this was not an innocent mistake. It felt like they had this figured out from the moment we told them the car wasn't on the policy. This company needs to be avoided. In my experience, EZ Towing's actions were deceptive, the customer service was completely unacceptable, and the entire situation felt like a scam designed to take advantage of someone who was stranded and had limited options. AVOID EZ TOWING AT ALL COSTS. I would never use this company again. read more

Fred was great. Very reliable and I would recommend. It went very well. EZ towing is good. Update: the only reason Fred initially got a five star review is because he refused to do anything until I opened the Yelp app to give him five stars. I'll assume all the other stellar reviews for Fred were forced under the same horrible circumstances.. Only use this company if you're looking for a tow truck driver with serial killer vibes, then Fred is definitely your guy. read more

I have never met a tow truck driver as friendly, professional, and helpful as Fred. I recently needed my new car to be towed to the dealership, and since my husband usually handles these situations, I was feeling a bit anxious about managing it on my own. From the moment Fred arrived, he made the entire process simple and stress-free. He was professional, knowledgeable, and took the time to explain everything clearly. What could have been a very stressful experience turned into an easy and pleasant one thanks to his excellent service. If you're looking for someone reliable, courteous, and truly dedicated to helping customers, I highly recommend Fred. Outstanding service from start to finish! read more

Very disappointing experience. I feel the way this towing company handled the situation was extremely unfair and left me feeling taken advantage of as a customer. The charges and circumstances surrounding the tow were unacceptable, and I believe customers should carefully review their rights and all fees before paying. I would not recommend EZ Towing based on my experience. I hope they reconsider how they treat customers and provide much more transparency about their charges. read more

Very good Driver very reliable good experience recommend!!!!!!!!!!!!! Will use again for sure

Fred is a really good guy. He's really good at what he does. They were fast efficient and got the job done.

Extremely Bad Experience -- Avoid EZ Towing in Van Nuys I had an extremely bad experience with EZ Towing in Van Nuys, and I strongly recommend avoiding this company. About two weeks ago, around midnight, I was at a shopping center when my newly purchased vehicle would not start because the battery was dead. The vehicle had not yet been added to my State Farm policy. I requested roadside assistance through the State Farm app, and approximately 20 minutes later, I received a call from EZ Towing's dispatch. I specifically explained to the dispatcher that I had just purchased the vehicle, that it was not yet listed on my State Farm policy, and that I needed a tow because the battery was dead. The dispatcher told me this was not a problem and that they would send a truck. It took approximately one hour for the tow truck to arrive. The driver loaded my vehicle onto the flatbed and secured it. Only after the vehicle was already loaded did he tell us that the vehicle was not on the policy and that they could not complete the tow. I explained that I had already told their dispatcher this exact situation and had been told it was absolutely fine. The driver contacted dispatch, and shortly afterward State Farm contacted us and explained that we needed to cancel this tow and request a different service for the vehicle. State Farm told us the replacement tow would be available at a discounted rate. When we tried to cancel the tow, we were told that we could not simply cancel it. We were told we would have to pay approximately $350 to unload the vehicle, or they would take it to their tow yard. We eventually agreed to cooperate and told them to take the vehicle to my residence, and I agreed to pay the requested amount. Despite that agreement, the driver did NOT take my vehicle to my house. Instead, he took my vehicle to their tow yard in Van Nuys. We went to the tow yard that same night and stayed there for hours. The employees at the office told us that we needed to contact their call center and that they could not help us. We remained there dealing with this situation until approximately 5:00 AM, when they finally released my vehicle to me. They charged me $1,235, and that amount did NOT include taking my vehicle back to my residence. I then had to request another tow through State Farm from a different company and paid an additional $250 to have my vehicle taken home. So, after I clearly disclosed the situation to EZ Towing's dispatcher BEFORE they sent a truck, my vehicle was still picked up, taken to their tow yard despite our agreement, and I ultimately paid $1,235 just to get my vehicle released, plus another $250 to actually get it home. I have already complained to State Farm about this experience. State Farm told me that, as a result of this situation, they are going to stop working with EZ Towing and remove them from their list of towing service providers. Based on my experience, I believe the way this situation was handled was extremely deceptive and unacceptable. The fact that I disclosed from the beginning that the vehicle was not yet on my policy, only to have the issue raised after the vehicle was already loaded, is especially concerning. I strongly recommend that anyone using roadside assistance through State Farm or otherwise think twice before using EZ Towing in Van Nuys. My experience was stressful, extremely expensive, and completely unacceptable. I would not use this company again. read more

Well I'm happy with the customer service and time he got here but when I first called roadsides assistance it was kinda hard for me to get someone. Apparently there was an accident and CHP needed all tows in the area, but Fred helped me well. Thanks EZ towing. read more

Fred amazing service 10 out of 10 what a guy fast reliable easy service. Got right to it

They were quick with service I ant to thank Fred he made it easy and helped me with my concerns

Fred is the best! Great customer service and took good care of my car! Thank you Fred!

Frustrating because I never replaced my tire then was stuck on the side road with a flat tire but Fred came to the rescue! Thank you so much Fred for your great service! read more

Wonderful service start to finish, Fred took care of my car like it was his own!!! Thank you for the tow!!! read more

EZ Towing - Car - Towing Near Me - Van Nuys, California

We had a great and quick experience today. Our car hit a pot hole and got a flat and thankfully EZ towing made getting our car so easy to the shop. Farhad was so awesome and professional. He made sure we took pictures of the car to ensure no damages. He got our car on the lift so quick and easy too. Truly would recommend this company and definitely ask for Farhad! He was great!! read more

EZ Towing - Towing Near Me - Van Nuys, California

My car needed a tow to the Mechanic, Fred came to the rescue right away! Very friendly, easy going, was able to get a ride with him to the mechanic. Will use them again for future emergencies! read more

Fred was great to work with! Very friendly and professional. He contacted me twice for his estimated time of arrival and called promptly when he arrived. He made sure the car was towed properly. Dealing with car problems can be stressful, but Fred was kind and compassionate. Thank you, Fred for great service and value your support! read more

What a bad experience with this company. I got my car towed by EZ towing to their tow yard. Fred was giving me hard time and he was indirectly pointed me if I leave a 5 star review then things will move smoothly and the car doesn't need to be here another day or days with a higher bill. Save yourself a headache and do not deal with them. read more

Fred is amazing, best driver I have seen in years. He is very kind and willing to share his expertise.

My tire blew out and I needed a tow from Lancaster to Valencia... to start off their timing was amazing! The truck was clean on the inside, the driver Jose was super nice and made sure I was comfortable for our drive. If I ever need another tow EZ towing will Definitely be the ones I call! Thank you again Jose! read more

I had a transmission problem today. Fred was dispatched to help. He was friendly and quick. Helped me maneuver the vehicle even though it was not drivable. dropped it off at my local mechanic without issue and had the foresight to put it in an ideal spot for the mechanics to maneuver into their garage. Thanks for making my Sunday stress free! read more

Fred did an amazing job getting my vehicle on the towing bed. Thank you for taking care of my car. read more

EZ Towing - Towing Near Me - Van Nuys, California

Fred was great and funny He was a great help and fast to load the car.... will definitely recommend read more

Fred is the best! Super professional best service ever! Thank u Fred! He made sure our van got home safely

Fred was a great driver!! Thanks for his service - went above and beyond! He got me to the destination just fine, loaded up the van well!

Fred was super nice & took care of my car in a tough situation for me. If you ever need your car towed he's your guy. 100% recommend

EZ towing deserves an easy 5 stars. Fast and friendly service. I use them consistently and will always continue to use them. Best tow company out there. Driver Jose, outstanding and friendly service. read more

Fred is the most amazing service provider, timely kind, and efficient. Excellent job would recommend this company again and again and again you won't be sorry. read more

The entire team at EZ Towing and Moe'z were absolutely first rate. Our car rolled down a hill and was stuck at the bottom, about 150 down. Jose and his crew were able to get it up and out, and it was a marvel to watch as their two trucks worked in tandem to pull off what seemed impossible. Morris with Moe'z and John in the office at EZ were both total rock stars. Never had an amazing experience with a towing company before, particularly under these tough circumstances. Cannot say enough great things about these guys. read more

I had my car towed by Fred who had the best attitude and professionalism. Also, John, the Dispatcher was very knowledgeable with clear communication who took care of a very difficult situation on a Sunday afternoon by towing my car to their location to securely deliver it on the next day. Thank you guys for a wonderful experience. read more

This tow company is nothing short of unethical. They towed my car at 11:30 PM for no valid reason, leaving me stranded late at night. To make things worse, I had to Zelle them $290 on the spot just to get my car released from the truck. No receipt, no explanation--just predatory, cash-grab tactics. They are nothing but vultures taking advantage of people. Any business that partners with them should be ashamed to associate with such dishonest and unethical practices. read more

EZ Towing - Towing Near Me - Van Nuys, California

Fred was a life saver! Helped me get out of the ditch with no problem! Thank you Fred! read more

EZ Towing - Towing Near Me - Van Nuys, California

My day was really off to a rough start, but with Fred at the helm everything really smoothed out. Thanks for saving the day!

Fred was amazing, he was very professional, friendly and helped in a very short time Thank you Fred!! read more

EZ Towing - Fred from Ez-Towing - Towing Near Me - Van Nuys, California

Fred was very professional and on time. He offered me a ride to the service center. I will definitely call EZ Towing again. read more

EZ Towing - Towing Near Me - Van Nuys, California

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Fred was great, very friendly! They arrived pretty much when they said and communication was good. read more

EZ Towing - Towing Near Me - Van Nuys, California

Fred helped me when my tire went flat. He picked me up in Santa Monica and took me up to Santa Clarita. I was in a pinch and didn't know what to do. I would highly recommend! read more

Fred was amazing! I really appreciate the jump tonight it wasn't easy we needed to triple charge it but I highly recommend EZ Towing!! read more

EZ Towing - Towing Near Me - Van Nuys, California

Fred was very professional, answered all my questions, was patient as I moved my car into position. Very professional at drop off and nice conversation on the way to the shop for my flat tire. Recommend highly. read more

Fred was great, very nice and friendly. Was able to get the car up and ready to tow in no time! read more

EZ Towing - Towing Car - Towing Near Me - Van Nuys, California