Spectrum (Charter) has steadily increased my monthly bill, while at the same time decreasing my…read moreinternet speeds, for the past couple years. They promise 100 Mpbs, but I haven't gotten that in a long time (see attached picture for current speed, and sometimes it's worse that that). The increasing slowness, in addition to the prices going through the roof (from $49.99 to $79.99!) means I'll be switching to a competitor next week, who charges less for faster speeds. What's sad is I know other people who live very close to me and use Spectrum, who pay $79.99 but get Gigabit speeds! It's criminal to charge me the same amount for far slower speeds.

Charter Spectrum is the worst internet provider I've ever had. The reliability is non-existent, the…read morespeed is marginal at best and their customer service is the absolute worst

Outstanding! Cannot stress enough how satisfied we were with Jerry's services this morning!…read morePatient, kind and beyond knowledgeable. Need help with tv or tech? Look no further...A-1 Antenna is the go-to. Return customer for sure!!!

From start to finish, an "A-1" job! They were upfront with the price, timeframe, every facet of the…read morejob. I would definitely use them again!!

For anyone attempting to show up to this store and turn in their phone for a Trade-In, don't…read more I had already received my replacement phone in the mail, and was turning my old phone into this location to complete the Trade-In and get the credits applied to my account. As they were checking my phone's condition the man assisting me, Angel, noticed a small scratch on the backplate of the phone. He ran his fingernail over the backplate, and mentioned that the store rates scratches by if their fingernail can catch. He then proceeded to estimate my Trade-In value at $350. Then, he called over the manager, Layla, who did the "fingernail test" and agreed on the value of my trade-in at $350. Besides this small scratch, my phone is in pristine condition and meets the requirements stated on AT&T's website: 1.Does the Device power on and off 2.Is the activation lock turned off 3.Is the device functioning correctly and intact, free of any chips, cracks, bruised/dead pixels or burn-in I called another AT&T store in my area and they said that this "fingernail test" isn't something stores do at all and isn't a part of AT&T's overall company policy. (besides that it's just absurd). I even called corporate AT&T, they also confirmed this isn't how AT&T checks phone conditions, and it's also not the store employee role to give you the money value of your trade-in. I called this location back to try to speak with someone else and spoke to Chris, another manager. Chris also said the "fingernail test" is standard for their store and when asked for the names of the employees who helped me, he initially refused, saying, "why do you need to know that". SOLUTION: take your phone to Ellisville or Chesterfield (both 5 stars) if you want the correct value of your phone given, and the credits you're owed put into your account. This Washington location doesn't have their customers' best interest in mind.

I agree that the Washington store is the worse in customer service. I have experienced the same…read more They are rude. They are distracted. They are inefficient. They are not concerned about the customer. They do not conduct business in a way that makes the customer feel like they are being honest and hearing what you are asking for. I avoid AT&T store at all costs. Unfortunately I am the one who suffers in the end. They are worse than going to the worse dentist.

Great people, great service! I called to check on internet service for my in-laws who are…read moresuffering with terrible connectivity and service with Century Link, Robert, one of the owners, called me back and was incredibly helpful and personable. My in-laws are outside of his service area, so he spent considerable time checking in with other options. What a pleasure to have personal service instead of corporate arrogance!

I've been frustrated with many of the providers in town, but I've been pleased with Quantum. Last…read moreyear when we were having so many bad snow storms, almost all the internet providers in town went down but we still had quantum up and humming along. There's still down time, but I expect that of all internet companies. Most of the time, fixing it is as simple as rebooting the router. I just appreciate being able to reach a local guy without going through the headache of listening to an automated help service. I also appreciate that they're not one of the major companies trying to screw over people and I think they'll be dedicated to net neutrality no matter what happens.

Alltype Satellite / Kardinal Communications, Inc., has been a leader in the Satellite Television,…read moreSatellite High Speed Internet, Broadband Internet Provider, ADT Security Systems, Dell Computer Systems, etc, since August of 2004. We are a Veteran Owned and Operated Business and are always' ready and able to help you with your Home Projects, Hotel TV Systems, Nursing Homes, Sports Bars, etc. Please let us know if we can be of help to you!

Kinda hate this service.. I'm charged late fees nearly every single month because they don't send…read moretext or email remainders for payments, only notifications within the site (but you have to be signed in to receive a notification lol). I've also tried auto pay, per their suggestion, past two payments autopay has failed on their end still causing me to have late fees lol. Such a joke.

please do not use at&t for any internet, phone or cable services!!! warning****…read moremy 83 yr old parents have been loyal customers of at&t for their internet, tv, telephone and wireless services for a decade.... but loyalty means nothing bc i noticed on their bill which should be heavily discounted with the bundle of services, they have been charging my parents $625 a month by way of auto pay for over 3 years!! i thought surely this is a mistake and i'd be able to explain to customer service they must have made a billing error and get some of those charges refunded..... but nope!!! they were so rude, blamed my elderly mother for not noticing sooner and refused to refund them a penny, then to top it all off they disconnected their tv service and it's been out for over a week now and you better believe their gonna be billing them for it, i'm so disgusted i've hired an attorney to file suit against these greedy corporate thieves!! at to run salt in the wound every freaking ad they have is for new customers offering what they charged my parents, on a fixed income, $625/ month for only $60 .... what a joke... please do not keep this corp greed giant in business! without their customers they have nothing, and they need reminded of that!!! the best provider out there right now is t mobile by far!! do not give your hard earned money to at&t, they deserve to go bankrupt for the scam they've been running on us... this is elderly abuse in my opinion and for who ever the ceo or cfo of this company is... you ought to be ashamed of your company...i intend to make you pay for hour you've wronged my family if it takes my last dying breath. crooks crooks crooks....

I was referred to Sat-Com by my Home Owner's Association management. This was my first time using…read moresatellite services. The installation was very professional; they had to run some new lines through my garage, but everything they ran was tied up and tucked away neatly. I had the Genie DVR installed, and Dan (owner) sat down with my wife for about 10 minutes explaining all of the features of the remote, DVR service, and DirecTV offerings. All-in-all, it was the best installation experience I've had from any provider. The DirecTV service itself is working great right now as well.