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    13 years ago

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    Best Buy Mid Rivers Mall

    Best Buy Mid Rivers Mall

    (53 reviews)

    $$$

    St Peters

    The younger female working this station was very aggressive and unpleasant…read more We inquired about buying an Xbox lovesac they said we couldn't buy it alone, which was fine. However, the women went on about how awful the design is, how ugly it is and she can't wait to take it off. Then went on about how Xbox sucks and she's all for PlayStation. She stated the reason she hasn't sold anything is because of the Xbox cover on the lovesac. I mean was just belittling Xbox in every way possible. Definitely deterred me from purchasing one entirely.

    I'll never go to Best Buy again. I took my laptop to the Geek Squad with what I knew was a simple…read moreproblem. I'm a senior citizen and I'm not computer savvy. When I showed the Geek on duty my frozen screen, he said I needed a service plan for $180 or that I could pay $150 for them to diagnose. That's silly I know he could fix my problem with a few keystrokes because I had this happen before and they fixed it in seconds. I left and went to EPIC and the young man there fixed my computer in seconds at no charge. He didn't try to sell me a service plan he just took care of a senior citizen and thanked me for my service. I was wearing my AIR FORCE veteran hat. I returned to Best Buy to talk to a manager about my experience. He said they were a for-profit business and customer service wasn't their primary goal. With that, I left after telling him I wouldn't be returning and that I would be panning them with bad reviews. EPIC gets a 5-star review and BEST BUY gets panned because all they wanted was to take advantage of an old man who doesn't know computers very well. Bottom line DON'T GO TO BEST BUY!!!

    Best Buy - Brentwood - 20 dam people in line, 30 employees standing around and 3 CASHIERS ACTING LOST. What a disgrace!!

    Best Buy - Brentwood

    (131 reviews)

    $$$

    I'm thankful to Best Buy in Brentwood pretty exclusively for the phone screen protectors. I super…read moreappreciate the exchange policy and it keeps me returning specifically this store. There is usually a greeter who sends you in the right direction and the people at the check out counter are always helpful and efficient.

    Visited the Brentwood, MO Best Buy today to purchase a laptop. The store is currently under…read moreconstruction, and a large portion of the laptop floor models were roped off. I asked a store associate if I could look at the laptops in that area, and he told me to go ahead. A moment later, another associate approached me and said I was not allowed to be there. I explained that I had already asked for permission, there was no active construction work happening, and there were no apparent safety risks or dangers in the area. He still insisted I leave. What stood out most was that there was no attempt to help me find a laptop, answer questions, or offer alternatives -- just an abrupt and dismissive interaction focused on getting me out of the area. I told him I'd gladly purchase a laptop somewhere else where customers are either allowed to view inventory or are actually helped. His response was, "Yeah, go ahead and do that." He then followed me out of the store and watched me get into my car and leave. Completely unprofessional experience. The staff acted like helping customers was an inconvenience. Don't waste your time.

    Sat-Com Technologies - televisionserviceproviders - Updated May 2026

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