**** Update - My message to the owner, who's now just a liar…read more Hi Christine - When I read this, I felt horrible. Did I really just give a poor review to the wrong company? I'd feel terrible. Something in my gut told me that it was you I spoke with though - So, I went back and pulled up my phone records for last month and Yes, Mam - we spoke. You called me back after I had left you a message on July 25th @ 4:39 pm from phone number 919-589-2437 and we spoke for 12 mins. I did enjoy my vacation, by the way. Thanks!

This was the worst mistake of my life hiring this heartless woman to book a honeymoon. From the…read morevery start she was not very helpful or descriptive about my options. Don't expect for her to get back with you until she is ready,(unless your pockets are fat) and then she will rush you off the phone. I was excited about our honeymoon and put down a deposit. My fiance lost her job and was out of work for three months. This put a lot of financial burden on us. We decided to book our own room at a local beach and cancel. She wanted us to stay with her and work something out, but I didn't feel helping us was on her mind and felt pressed as she ask me questions like are you going with another agent, ummmm no we have to pay for our own wedding and now we have hardly any funds. I just wanted a refund minus any penalty. Then she sends me an invoice so she could cancel our reservation. I already gave a hefty deposit its beyond me why she can't take out penalty from deposit. None of these policies were gone over or explianed when I booked this in the beginning. Then she says on the phone "I don't get paid unless you travel what am I going to get for all my hard work?" WOW really? This really made me upset and made my fiance Livid she called and of course could not get through and left some angry voice mails. She tried to throw these back in my face by sending them in attachments back at me in an email. If she explained all of this from the beginning all of this miscommunication could have been avoided. Whatever happened to customer service? This is money that I worked hard for and wanted to enjoy a honeymoon with my lady. She had no sympathy or understanding about my situation. then she doubled the penalty for cancellation after she got off the phone. She claimed I was rushing her off the phone, but I was at work at my Full Time Job and had to get back to it. At this point I am probably never going to see the significant deposit amount credited back to my card and now im stuck paying interest on a horrible experience. Buyer beware! She has no care except to fill her pockets.

I used Travel Experts of Cary in 2013 to plan my honeymoon to Australia and it was perfect! Since…read morethen, they are under new ownership and I had fingers crossed that they would be just as good and they are! Barbara Beam helped to plan an important "Girl's Trip" for me and my friends to the Dominican Republic. We had such a wonderful and memorable time there! It took a long time to plan as we were quite indecisive at first. Barbara was patient and there for us every step of the way to make recommendations. She listened and asked questions to help narrow down exactly what we did (and did not) want. She nailed it! The entire trip (and planning) was seamless with her help. Throughout the planning, we never felt rushed and had all questions answered even up until the week we were leaving. We didn't have to really "think" too much on this holiday. All documents were given to us ahead of time, transportation was booked, and we felt very comfortable that we would be able to reach her during our trip at any point if needed. I will absolutely book trips with Barbara at Travel Experts of Cary again. Can't wait!

I used Travel Experts of Cary for an African Safari / 50th birthday celebration earlier this year…read more Paul Iacono was super-helpful in making all travel arrangements our group of six. Good communicator and always available--he knows Kenya well and had great suggestions! Thanks for putting together a trip of a lifetime! We can't wait to return.

Angie is professional, organized and a great listener. She'll be able to meet design your perfect…read moretrip. She's well travelled herself and super fun to accompany on trips!

Angie was TERRIFIC to work with! She made our first visit to Europe an absolute dream trip…read more Knowledgeable and understanding of our needs, she hit a home run for us!

Fantastic First Class Service. Looking for travel abroad be it Cruise/All-Inclusive/Custom Shari is…read morethe Best there is!

If you are looking for someone that has many years of experience, honest, friendly, goes above and…read morebeyond, you must use Shari Marsh!!! You will NOT be disappointed! Shari is absolutely WONDERFUL!! We were not planning on using a travel agent for our cruise and just booking directly with the cruise line. At the last minute before we paid for the cruise we decided to just get some information from a travel agent and see if we would like to go that route. Looking back, I am so thankful we chose Shari to work with us. Unfortunately the ship we were booked on caught on fire and our cruise was cancelled. Shari worked many long hours just for our family to get us booked on another cruise because we had a very limited time frame that we would even be able to take a vacation this year. Shari worked her magic like a pro and got us on an even better ship for a very minimal increase in price. She also ended up saving us more money in the end that we didn't expect. I could have NEVER done this without her! We are so thankful that we found Shari and we will use her for all our future family vacations.

My wife a I met with Margie a couple weeks ago about a trip to Scotland and Wells. She was…read moreextremely helpful answered all our questions. We may have to move our plan dates but we will be working with her.

Will not use this Travel Service ever again Thanks to one of the travel agents Margie Schwartz…read more This was my first time dealing with an agent to help plan a Las Vegas Birthday getaway, and I was connect with Ms. Schwartz and it was a nightmare due to her lack of communication about things the client needed to know about the resort that was chosen as well as her discussing who paid what and who has not paid anything with other people that are going on this trip which was completely out of line. When we called the hotel/resort on the strip to get any last minute information needed that is when we found out about the amount of the incidental charge for each day! Spoke to Ms. Schwartz about this and she gives wrong information, and informs one of the people going on the trip that she would call back and she never called back. I asked why she did not return to the person that was inquiring about the charges she simply said because to me "I just thought you would relay the answer." WHAT!!! No apology what so ever about the issues that have been endured during this process and the lack of empathy - not good for customer service-

I contacted Twin Flame Travel to help me plan my vision for a divorce celebration journey driving…read moreacross a few states and I couldn't be more satisfied with their services. I shared some of the ideas I had and they took it from there! I had a lot of other planning that needed to go into the trip - so it was really helpful that they were able to take the load off in choosing the destinations, hotels and selecting activities in each of the cities. They also kept me in check by following up regularly and scheduling occasional zoom calls to make sure everything was lining up the way I'd envisioned. I was so impressed with their hotel selections and general travel knowledge - it really shows their passion for travel and creating amazing experiences for their clients. Their services also don't end when the trip begins - they provide access to your daily itinerary through an app - with clickable links to destinations and activities. They also are able to accommodate last minute changes - when I ended up with a cold on the 2nd day - they were able to modify my future reservations so that I could stay in one location longer to recover. Overall the services they provided were priceless and I will continue to have them plan my future personal and business travel.

Twin Flame Travel blew me out of the water and changed the game for my international trip. They…read moreplanned everything perfectly, transportation, lodging, and every single tour/museum/activity. I appreciated there professionalism and expertise and being on call while we were on our trip. Highly recommend!

They were very nice people but sent us on a vacation that was completely inappropriate. We asked…read morefor a location that would be great for us to bring our adult chIldren who were in college. We took their recommendation and were completely surprised to learn we were stating at a couples resort. It was ALL couples. There was only one other family staying at the resort. We assumed they too were Maupin clients.

Michele Matcham at Maupin has been working with my daughter and myself to plan a trip. We have…read morechanged locations, dates etc.... and asked her a thousand questions and she has always been patient and quick to respond. She has also been great at assisting whether we went to the office, phoned her or via email. I don't think I've mentioned a place yet that she hasn't personally traveled to and that is such a plus to be working with someone with that experience when you are making plans. We will definitely be back for our next adventure and have already recommended Maupin and Michele to others.

A Yelp Elite friend shared her excellent experiences with the Glenwood location…read more I decided to give the Cary AAA a try. I can now confidently say I recommend AAA Auto Car. I have been extremely pleased with services I received at this location on multiple times. I've had a full synthetic oil change and they handled a few major concerns I had and my vehicle is running smoother. Owning a vehicle comes with regular maintenance and I'm glad I can trust AAA with my vehicle needs in these last couple months. They alleviated a lot of stress. I've previously been a dedicated Toyota or Firestone customer. I've had AAA membership for over a decade and I wish I had given them a try sooner.

I came in for for an oil change, the courtesy inspection and an official state inspection…read more This AAA facility is a fairly pleasant place to wait while your vehicle is being serviced, i.e. quiet spaces to work by computer, read, etc.; I appreciate not having a blaring t.v. wait area. The open desk arrangement for service managers (and travel agents) is accessible and comfortable. The comprehensive safety check sounds good in theory but, in substance, not thorough- they missed noting my cabin air filter was removed. The video with the report is non-specific and mostly for "show." However, they did catch my need to replace spark plugs, which was needed per spec. The service manager, Mike, handles customers well and I appreciate the good value he gave me honoring a AAA coupon; no games. I often do this kind of routine work myself, but this was a cost effective and comfortable alternative to "DIY" in 85 degree heat.

This was a super fun and delicious experience. Our tour guide Caroline was so easy to spend time…read morewith and very knowledgeable about the area in Durham. The restaurants and cocktail bars were out of this world, and we appreciated the personal touch at each establishment. We will be doing another tour when our out-of-town family visits this summer.

Absolutely great tour! Just moved to Raleigh and it was a fun way to get to know the city: Great…read morefood and Sam was a great guide. Highly recommend.