Great experience with repair of my garnet cross. I also had some other pieces cleaned, dipped in…read morerhodium and bought some beautiful sleek gold chains here and some wedding bands to replace what I had lost. Very professional and has a lil treasure chest to keep my small children entertained while I was shopping.

I will never go here again. Most recently, I had a watch battery quit after only 8 months. When I…read morewent into the store, I was told there was probably corrosion from it being wet. My watch has not been wet, and I felt that the person I talked to is one who likes to blame others or other circumstances for things that they didn't do correctly. I took the watch to Batteries Plus, and they informed me that the battery in there was incorrect; it was an LR and should have been an SR. He found no corrosion in the watch. At the original battery replacement last fall, my watch face was cracked; Jewelfire replaced it at no charge, but I got the response "it probably wasn't us but we will replace it." I have had much better customer service elsewhere.

I was on hold for 1.5 hours and no one answered the phone. Then called back and had a less than…read moreppleasant experience with who answered. I think the employees are unaware they are in a Customer Setvuce Position.

I am already in the process of having this issue handled with their HR DEPARTMENT, so I wont be…read morelong winded. Although, I must give feedback on my experience here. I made a purchase for an item on a Wednesday with my background check included within the purchase. I was informed to arrive back to this store location 3 days later to retrieve my purchased items. All throughout the transactio, the older female store clerk proceeded her wrongful transaction in jokes and smiles. Little to my knowledge, she was undergoing an intentional blotch within their system. When processing my transaction details, she (Older Female Store Clerk) put spaces within the credentials(which is not the proper/valid format) so that it would have an automatic block within my background check and final pickup destination. This was my very first time coming here as a shopper and I will not be back. I only wanted my item that I purchased, I did want not a refund. I would request that the Older Female Store Clerk who sold me my item improperly be suspended pending investigation. Thank you! If you arrive here, do yourself a favor and make a very calm departure. GOD BLESS AMERICA

Super helpful and friendly. Let me hold onto my jewelry until the needed part came in which I…read moresuper appreciated. Once it arrived the repair was wonderfully quick. Would recommend

We can't even put into words how happy we were with our experience! Everything from the design…read moreprocess to the big reveal and the exceptional quality of the work was absolutely amazing. Jennifer, you created the most incredible heirloom a bride could ask for. Thank you for everything!

Most courteous and helpful with a short-term earing repair. While we were traveling from out of…read moretown, Christine graciously accommodated our short timeline to have the repair done before we returned home. Thank you.

I was amazed at the timely and wonderful work done on my ring, to repair the portions on a setting…read moreand see the finished work cleaned and polished to look as lovely as it did 46 years ago! I've had other jewelers clean it, but not too this amazing degree! One very happy customer, and will be returning in the future. 5 stars

Brand new owner and he is super great and making things happen real simple and quick. Nothing shady…read moreabout this spot ! Highly recommended

WARNING, this business is selling confirmed counterfeit coins…read more Location had two numismatic United States coins for sale, 1805 1/2 cent and 1846 Dime. I purchased both on separate dates for a total of $630 and sent the 1805 first to PCGS for certification. PCGS confirmed the 1805 was a counterfeit, a local accredited coin shop who I sent the first through to PCGS then confirmed the 1846 was also counterfeit. I brought back and requested a refund, business refused. Employee refused to then give any contact information for the owner when requested. I have reported this business to the BBB, FTC, and Local Secret Service field office for selling counterfeit collectible US currency.

A locally owned jewelry store that offers some high-end jewelry as well as some mid-priced. The…read morestaff is great and we look for Miranda who we've built a working relationship with. For our first venture Miranda helped us spec out a custom made Ruby & diamond bracelet for my wife. It turned out beautiful and my wife wears it every day. We returned for resizing rings. Again a good experience. We'll be back for future jewelry wants & needs.

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the…read moremost welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again!

Stopped in to have some 14K gold necklaces fixed. The lady couldn't have been more helpful and…read morenice. She then cleaned the crosses on the necklaces. I will definitely use this store for my jewelry needs/purchases.

Amazing staff and owner. Ordered our custom Koa wood wedding bands here and they came out exactly…read moreas we hoped. Fair pricing and a wonderful experience. Nice local jeweler, highly recommend!