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    ezStorage

    1.0 (1 review)
    Closed 9:30 am - 6:00 pm

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    6 years ago

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    Shift Moving and Storage  - Delivered with care

    Shift Moving and Storage

    (4 reviews)

    Requested moving from DE to Baltimore. Service was quick, well done, and at a great price.read more

    TERRIBLE MOVING EXPERIENCE!! We made the mistake of hiring a…read moremoving broker (Moving APT) instead of a moving company (they lied when I asked, told me they were a moving company). Moving APT in turn assigned the job to Shift Van Lines, who in turn subcontracted the last leg out to another terrible moving company, I believe it's Green Lines. I've now come to understand that they use multiple movers to avoid all accountability. Your stuff got broken in the move? Good luck figuring out who to file a claim with!! They will pass the ball like a hot potato. Our move from CT to TX ended up costing 2.5X what the broker initially quoted, for no apparent reason -- from $2,200 quoted to $5,200, plus tips for two sets of moving guys. All this for a well-packed, small 1-BR apt going from one storage facility to another! This should have been a simple move. At our final destination of Austin TX, the movers were supposed to make two stops: first at our house, to drop off a few pieces of furniture; then the remaining boxes were supposed to go to a storage facility located 4 mins from the house. Shift Van Lines charged us $250 for the additional stop, WHICH NEVER TOOK PLACE, BECAUSE THE MOVERS THEY SUBCONTRACTED SENT AN ABSURDLY HUGE 18-WHEELER TRUCK that would not fit in or anywhere near our storage facility. Very inappropriate vehicle for a small move!! Shift Van Lines claims they did not know that Green Lines would be using such a huge truck -- even though it was their responsibility to know, it was they who were hired to move our stuff from CT to TX. To add insult to injury we were charged the $250 for the addt'l stop IN TRIPLICATE -- once by each of the 3 moving companies involved! When Green Lines realized they could not fit their truck in the storage facility (which has an ample road, any normal truck would fit there), they just dumped all our belongings in our garage!! WE HAD TO HIRE YET ANOTHER MOVING COMPANY TO MOVE THE STUFF FROM THE GARAGE TO THE STORAGE FACILITY!! That cost us an additional $800, bringing the total cost of moving a small 1BR apt to nearly $5,000! I'm pretty sure we were charged the $499 broker's booking fee in triplicate too. Their invoicing could not be more OPAQUE. Furthermore, when our stuff was being held somewhere in Baltimore (I put several AirTags in our boxes to track location), they called me and said I had to pay an additional $500 to schedule the final delivery date ... else they could not guarantee our stuff would be delivered at all!! They held our stuff hostage for ransom ... because clearly gouging us for more than twice what they'd quoted me was not highway robbery enough for these people!! Needless to say, we did not pay the extortion fee. Our TVs arrived broken, several art frames arrived cracked & chipped, and Shift Van Lines won't honor our claim because the owner is pissed off that I posted this negative review. Everything I've said in here is factual and verifiable. It's beyond unprofessional that his personal feelings should dictate how he runs his business. He should honor my claim for the broken TV, and refund me the $800 I had to pay to finalize the move that they did not. It's the right and decent thing to do.

    Charm City Movers

    Charm City Movers

    (216 reviews)

    The movers were friendly and helpful. They were on time and finished the job quickly.read more

    When looking for movers I knew Yelp wouldn't STEER me wrong. It was easy to request a quote from…read moreseveral Yelp guaranteed moving companies then communicate with a few to get the best rate. Charm City Movers was professional from start to finish. I completed a Moving Quote Request on a Saturday, and they called me on Monday with some questions. Andrew was very friendly and professional. My move included moving furniture from White Marsh to Mount Washington, with a stop in Timonium to drop off and pick up more items. A three stop move with lots of stairs at each location was quoted at $750. This was reasonable since I had anticipated spending about $1,000. Their window for a Friday move date was between 10-12. They called when they were about 20 minutes away and met me promptly at 10 AM. Four guys in a huge truck arrived and got right to work. Within half an hour we were on our way to the second stop to drop off a bed and retrieve the rest of the furniture. Off we went to the third and final stop to unload everything. I was nervous about large items fitting up a narrow stairwell, but the guys assured me that if I had measured right, they would have it all fitting in the apartment in no time. That they did. When everything was unloaded, the driver went over the listed items and made sure everything on the list had been moved and put in the apartment. The price quoted was the price I paid, and they were done in exactly two hours. I tipped each guy in cash and felt a huge sense of relief when they drove away - knowing moving day was successful and complete. Great customer service and fast and efficient movers.

    ezStorage - selfstorage - Updated May 2026

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