We rented a unit for 4 months to store furniture and household items while we renovated a house…read more The staff were incredibly helpful, the process was easy and the building and units were clean, safe and well maintained.

Best self storage experience I've ever had... and being in the Army, I've had plenty. The price…read morewas right, and they have enough different types of units to fit any storage need you could have, all the way up to being able to store my classic Camaro in a drive in unit. Thalia and her husband were great, and even stayed late on a Saturday to get me registered in my unit on the day I drove from Fort Leavenworth, KS. The best part was when I was ready to clear the unit... very simple, and no tricks. I always expect businesses to screw me in the fine print with some kind of 30-day notice or other BS. Not the case here. Fair, honest, and easy. Great family owned business. I would definitely use them again.

Helpful, informative, and professional. Was able to make reservations at another location from this…read moreone, very convenient.

I don't know about the storage facility, but I would think twice before I rented a van from them…read more They overcharged me $29 and refuse to help me in any way. They admit it was an error, but say that I must dispute the charge with my bank. Neither the bank nor I made the error. Why can't the business fix it? Another example of a business with no care or concern with how it appears to a customer.

Warning: Predatory Pricing…read more We signed up in February 2026. In May, they increased our prices by 16%. This was three months after we agreed on a price. Don't trust their pricing, because once you've gone through the effort of moving your things in, they will jack it up.

The Pros: 1. Cool location/historic building…read more 2. One-time free truck rental for moving. 3. The property overall feels safe and secure. The Cons: 1. They raised the rental fee after 3 months. Went from $88 to $114. 2. Elevator use on the west wing is tricky during working hours. The Not-So-Bad but Beware: There are many rodent bait stations throughout the warehouse.

Joseph and the crew (Jordan, Jackie, and Brandon) did a great job of moving us from our house in…read moreBaltimore to our new house in Bel Air. The move included loading the truck with a lot of boxes in storage as well as everything from our house. The guys did a great job taking care of all our boxes and furniture. This was basically an all-day job and we really appreciate Joseph, Jordan, Jackie, and Brandon for their hard work, the care for our things, and the professionalism they displayed throughout the day. Thank you to Joseph, Jordan, Jackie, and Brandon!

In the past, we had terrible stories of moving with different companies. We asked family who had…read morerecently moved (Liz and Josh David) and they highly recommended Jim Bishop's company called Eastern Movers. We had the best experience from our first call to Tim visiting our home for an extremely fair estimate and the cherry on top was the actual moving days. We were so lucky to have Donte and Ronnie pack up our house and then return to move our stuff 2.5 hours away. Not an item was dropped or broken or damaged! They were the best!! Super hard workers in addition they were friendly, kind, and listened to our needs. We would definitely use Eastern moving & storage again! Mr. and Mrs. Wadsworth

There prices have gone up quite a bit - just this last month my rent raised $66. No heads up. No…read moreemail. No notice. A straight $66 increase - with no reason stated. The unit itself is decent. They have handcarts that are free to use and that's a nice gesture. However, loading and unloading are a pain because you need to put in your code each time you come in and out - and if you're literally in process of moving from the dock to the unit, the door needs to be closed in between each run (this happened when the moving company I hired was moving me in - even though they had their guys in the truck on the dock, the door couldn't be propped open while they loaded into the unit.) This means you'll need to be at the door letting your movers in and out the entire time because the door opens by bluetooth code only. Really a pain when you likely will need to be at your unit organizing / directing where things go. Another big negative - they have motion sensor lights above the units. So when you're in your unit, and you're reorganizing or looking for something, roughly every 30 seconds the lights will turn off above you. You'll need to motion them in just the right way to get the lights to come back on. VERY inconvenient. I asked the property manager at the front desk what the deal with that was and she simply said "sorry, we can't do anything about it." You... can't put properly functioning lights above the storage units? The one you're raising my rent on for $66 out of the blue for? Come on now... I don't recommend this storage unit.

Shout-out to Anthony at Baltimore's Clipper Mill PS. I was chaotically trying to single-hand a…read morebunch of big, heavy, awkward stuff. I'm leaving mattresses by the elevator. I come trundling back with an over- and awkwardly loaded cart. Stuff falling off, bonking the walls. With no detectable attitude of, "You dumbass" that I deserved, Anthony offered to help and did--for about ten minutes, until my cargo and I were packed safely into the elevator. Later, because this is the kind of day it was, I broke the key off in the lock. Anthony smilingly to the rescue again. With a paperclip, a few deft taps, and well-placed fingernails, he coaxed the key carcass from its sarcophagus. He sold me a new lock and said If I can retrieve the other key and return it with the lock I can return the one I bought. His manner is gentle, genial, professional. I would recommend this facility--which is also clean and well-run--to anyone for whom it's remotely convenient.

4.5 out of 5 stars…read more Generally, the moving experience was fine. However, like a lot of moving companies they have absorbent fees that are only mentioned after the move. The fuel/transport fee was above average especially given the move location was only a 2 miles distance. They added an extra mover the day off bc we have stairs. Though that was their decision, we were charged above the quoted rate for the additional person. I paid cash, which gave us a 10% discount but with all the extra fees, the 10% isn't much of a savings. I still tipped and nothing was broken or damaged during the move. They also arrived on time and helped taped boxes that needed additional reinforcement. Boxes were placed on the appropriate rooms based on the labels. I would hire them again but would budget for 15-20% more than what they quote.

The worst moving experience of my life. Took them over 10 hours to move me into a two bedroom…read moreapartment. Scratched up furniture, broke items & stripped nuts/ bolts during reassembly. Leaving most items unassembled and taped or boxed up. The lead mover even threatened and did leave unfinished because I asked if the bolts on my bed were being stripped, as I could hear the drill stripping them. Then attempted to charge double what was quoted, charging me extra for an additional mover I didn't request and for unnecessarily used tape. They literally wrapped tape around a mattress and taped up sofa pillows and charged me an additional $165 for packing supplies used. But somehow managed to scratch up my entire dinette, chairs included. Giving them 1 star is being generous; there is nothing professional about them.

Billy and the crew are above and beyond I highly recommend them…read more Great Service Quality and value of product. Safe and clean 24 facility. We needed a U Haul and they have them too.

Used this company for Uhaul purposes. Had a little trouble with the self check out, but the…read moreemployees were very kind and made it right. Wonderful customer service. Clean well running truck. I would use this company again.

3 month introduction period ended and 10/25 got this email from company…read more This letter is to serve as your thirty (30) day notice for a rental rate change on your unit noted above. Your monthly rent for the space will change from $54.00 to $175.00 per month. Crazy predatory price gouging! Beware!!!

This review is based solely on the support we received from Jason, a customer service rep at the…read moreBaltimore facility on Belair Road. He was kind, courteous and extremely well versed on our issues. He resolved everything quickly and was an absolute joy to speak with. Customer service makes a huge difference in distinguishing between businesses, and I would support this business again just because of Jason's professionalism.