I have been dealing with this company for many years. NOT one complaint. Great service. Ask for…read moreCraig

Sam--- the computer tech was awesome. Make sure that you consult with a person, that knows what he…read moreor she is talking about. The two previous computer stores I went to, [ before speaking with Sam at SCO ]------- BOTH concluded that my laptop problem was a motherboard issue. Sam seized upon the fact, that the conclusion above was incorrect. My laptop problem was a software issue. Thusly, very inexpensive to fix my laptop issue. Thank You again Sam !

Amazing people and amazing service. Dave is really passionate about what he does and also very…read moreknowledgeable about computers. After taking my computer to a repair shop and charging me for a WRONG diagnosis, I decided to take it to Computer Works. Dave managed to pinpoint what the problem was and explained to me in detail what he did to fix the computer. This will definitely be my go-to spot for repairs in the future.

Scott rocks! My…read moretravel laptop halted and would not power On. Nothing. Nada. Perhaps it is afraid of tech doctors, because upon arrival, it booted just fine. Scott could have sold me a check-up, but he did not. I tried to buy an external USB disk, but he recommended CostCo's current sale was a better price. Um, okay. I am so glad that he did not attempt to over-sell me.

Have taken several classes there. they teach, answer questions, show you personsonally if needed. I…read morehighly recommend them. I learned 3 different type of machine, every one I want to use.

Wonderful shop! Loads of fabric and supplies. Had my Brother multi needle repaired and serviced…read more Great technician! Patti and Nancy are wonderful to work with!

This corrupt company stole $1800 from us through eBay. We returned the item, and they deliberately…read morerefused delivery or set up a mail forwarding address so that the Troy, Michigan post office would deliver to Sterling Heights, the neighboring city. This technicality of the item being delivered outside of the return city, manipulated by this defendant, caused ebay to be unable to refund, and we are now preparing litigation beyond a chargeback to make this defendant regret his decision to steal. His employees, his wife & 3 sons may all be liable and part of their criminal conspiracy. Do not do business with this framing business. If they refund, this review will be revised to reflect the resolution.

We had a large oversized piece of art that we needed stretched. After making several inquiries…read morearound town, this store was recommended by a few people because they offered delivery. When we brought our inexpensive piece in, we were met with disgust and condescension by one of the employees. After bringing up the less than stellar customer service moment with management, they were quite nice and apologetic. Their response was great because we did spend over $1,000 to have our, I guess, substandard artwork-at least in the eyes of their "curator"- stretched to hang in our home. Our next experience was nothing but positive, another vintage, oversized piece, treated beautifully and delivered to our home. The quality of work and convenience of the delivery option is fabulous.

I've worked for my company for almost 23 years and have loyally stuck with Arrow Office since 2005…read more I got to know Sandy Crane pretty well, then after his passing, his son Marc took over and has done a very fine job. Amir, the delivery man... I have no words. EVERYONE in our office is always so happy to see him, but no one more than me. Tamara, Kim... Such a great team, and they've just done an incredible, consistent job through the years. Also - in times of need, they always pull through in ways that have exceeded my expectations. They're AMAZING!!! I won't even deal with Amazon or any of the big names, I'm a huge supporter of our local business, and I couldn't be prouder or more pleased to support my friends at Arrow Office Supply!

I don't know where to start how every Arrow is the office, from the staff to the delivery guys,…read moreThe front-end staff only deal with the delivery guys and say nothing but good things. How awesome is that? But I deal with Tamara Honeycutt and Michael Minter. They are both fantastic, and they go above and beyond the call of duty. I have to say that I have compared their prices to Amazon, and they are just as cheap. They are a great company to deal with.

Incredible customer service and great skills! Wonderful gift engraving! Super nice owner!read more

Shama, the owner, was great! Very personable and wonderful to work with…read more I wanted to get an engraving done on a baptism gift for my niece and of course waited until the last minute to pick what I wanted to give her. After noticing my local Things Remembered had closed its doors and after getting rejected for doing an outside engraving by one business, I found Sami's Engravings in Troy. She was honest in expressing that she would need to see my item to evaluate if engraving was possible at her store which was no issue since I had a flat, thicker, glass surface for which I wanted engraved. I came in Tuesday afternoon for her to complete an engraving by Thursday afternoon. But she was able to get it done and I picked it up in less than 24 hours! The process was able to move quickly because she was technologically savvy enough to shoot me texts for when she sent me emails as I am much slower to respond to emails. This allowed to me approve of the design swiftly so she could do her part to meet an aggressive deadline. And she did it all with kindness and a serving spirit! I would definitely come back to get my nephew's baptism gift engraved (once I figure out what I am getting him)! I will also be telling my friends and coworkers about her store for their gifting needs! It has been so hard to get optimum service since COVID. A+ Service A+ Speed A+ Communication

January 2025 we stopped here to order business cards and inventory stickers for our new LLC…read morebusiness. The young lady greeted us as soon as we walked in and was very friendly and helpful. We gave her the information we wanted on both our business cards and inventory stickers and paid the $250.00 deposit. She asked us to send a photo of what we wanted for our logo which we did and telling her to have her design team to create something similar. February 26th was my second follow up call asking to see the proofs. The lady on the phone was having trouble finding our order and was very apologetic as she scrolled thru her computer. She finally found our order and said they were waiting on the deposit and my reply was "we paid it the first day we came in". She then proceeded to try and find the deposit and she apologized again after finding it. She then asked me to send the information we wanted on the business cards and I replied "we gave you that information along with a photo to create a logo. She then proceeded to find our information and apologized again after finding it. It was at that point we asked for our deposit back which we received back to our card the next day. We like to shop local and were really looking forward to getting our new business cards. They offer a wide variety of products for printing and their prices seemed to be reasonable.

This experience was pretty cool. They had many scents to choose from and lots of vessels. It's cute…read moreand tiny in there which I loved! The value is worth it, you get 2 free refills of the candle you made and they do it all for you! Service was excellent, she was super kind and energetic and knowledgeable! One thing I wish we were able to do was heat the wax ourselves so we get the FULL experience but other than that everything was perfect. You do have to wait about 2-3 hours after so you may need to leave and then go pick it up another day.

I had a good time at this candle making class. There was a group of us that book. We paid online…read moreprior to arriving and you have to sign a waiver before you come as well. When you arrive, you pick your candle vase which varies in prices from $30 to about $60. You'll pay the difference from the cost of the class depending on which one you pick. After you've found your spot at the table, your instructor will take you to the scent wall. You smell different candles and down the scents you want to mix. Back at your table you'll test, then mix your scents, then make your candle which is all clearly explained by the instructor. Your candle has to set so you're unable to take it with you, so you have to pick it up later or the next day. For those who live far, they do offer shipping for an additional fee. I enjoyed hearing about the owners entrepreneurship journey and why she opened this place. I overall had a great time. The location is easy to find the decor is nice and the customer service is top tier. I'll definitely come back. I highly recommend the experience.