pshhh... No variety…read more... Scarcely employed... Seriously....I found what I needed at Walmart...for cheaper..

I contacted my local Office Max store at 586-726-0150 at 2:52 p.m. on 07/08/2016 and talked to a…read moreyoung lady who mumbled her name twice when asked. I was trying to determine if the store had an Epson Perfection V600 in stock and the lady said "hold on a few" and went out onto the floor (I assumed since I was on hold for over two minutes). When she picked up the line and told me that they did have one I asked her to please pull it to the service desk so that I could have my mom who weighs 106 pounds come in and purchase it. I told the lady we were working on settling the estate of my grandmother and since my mom was a small lady that I would send my nephew with her so that he could carry the large box out to the car. She said it would be there waiting for them. They traveled 45 minutes to the location, they took my cell phone (the same one I called the store on) with them to use the maps application because they were unfamiliar with the area. When they arrived they went to the service desk and the man there (NO ONE WEARING NAME TAGS) told my mother, daughter and nephew @4:31 p.m. that there was no scanner there, in fact they have other scanners ($500+) instead of the V600 ($299) I sent them in to get. He told them that he really didn't know where I called but that absolutely no one in the store had taken a phone call about a scanner and pretty much "too bad, too sad". I received an upset call from my 13 year old daughter at 4:37 p.m. telling me that after fighting rush hour traffic on Hall Rd. that the store didn't have the scanner in stock and that the man said they were liars. I asked to speak with the gentleman. He proceeded to tell me that there was no way I talked to anyone in his location and that they didn't even carry this scanner...I read the phone number I called and tried to pronounce the young ladies foreign name. He told me that there were no other girls other than Christina there and she never talked to me, and so I must not have called there...(ie...I didn't know where the hades I was talking about). He literally had to put me on hold to find out the phone number for his own store because "There was NO WAY I called and talked to someone at their location"...He came back and refused to acknowledge that I had the correct phone number... HOWEVER I wrote a list for my nephew with the store number, address and the item number that I had received from the girl and the actual phone I had her on called was out in the car... I had my nephew go out to the car to get the cell phone I called from. I directed my mother and nephew to FIND HIM and show him the number I called and the time...HE DISAPPEARED OFF THE FLOOR and would not come back out to confirm the fact that AN EMPLOYEE at 2:52 p.m. told me that there was in fact a scanner there waiting to be picked up. This man refused to tell my family who he was, he literally called my nephew, mother, daughter and I liars.... I WILL NNNNEVER go to ANY OFFICE MAX AGAIN. However I WILL tell you what I'll do, since I have lots and lots of business associates, friends, relatives and contacts...I will copy and paste this review across all of the 6 social networks I am involved in. A simple..."I am sorry we made a mistake, how can we make it better...can we ship to your house?" would have been much better response and in the long run, probably cheaper for this company. Never will I ever darken your doorway or patronize any of your affiliated companies!

I've used this location for my printing requirements.. every time they turn out perfect!, The…read morecustomer service is really nice, the staff in the printing department don't mind my million questions. The order is usually done within a day. I don't really purchase many things from staples, but the shelves always seem relatively well stocked. Parking is easy, and they have Amazon return section which is very helpful .

I recently had the pleasure of being assisted 4 times by assistant manager Evan Thurwachter. He…read morewas kind, thoughtful and professional. I am in my 80's and cane dependent. I am sure that was a factor in his offer to carry the boxes to my car each trip. I have never had a salesperson be as helpful as Evan is. I must say he is a fine Ambassador for Staples. Well done. And, thank you Jeanine

Kesha and Dynasti, the dynamic duo!…read more High quality customer service and great products. We bought a flat screen TV and some tableware from them and WOW! They had it ready immediately. Wrapped too! Epic service and a smile, lots of help without pressure. We'll be back!

I had a fantastic experience at CORT Furniture Outlet Warren MI 371 review.The staff was amazing…read moreHaley who assist me.Haley was helpful and knowledgeable and I found exactly what I want It was a full size bed with headboard. Also, I even found some rugs 8 x 10 beautiful rugs. The communication was excellent the process. The delivery was professional and timely. My overall experience at court furniture outlet has always been a great experience from the moment I walk in The staff was friendly. And helpful and they took the time to understand my needs and preference Ms. Haley was able to answer all my questions so if you wanna get a great deal, check Court furniture outlet wide range of items in store and also online check them out. So I highly recommend furniture outlet if you're looking for quality furniture at a reasonable price.

Stopped by here to pick up business cards for a conference the next day for my husband and me…read more I tried looking for the card holder myself, wasn't apparent. Asked for help by the print area, don't do that. They sent me to the wrong aisle. Luckily I found it an aisle off. Service was slow and sparse either to her help or to cash out. There was only 2 left and one looked quite handled, often. Place is rather shabby too.

I took a print job there and it was done incorrectly. I called them to try to see why I can do to…read morerectify the situation and the person Tara was completely rude. Told me it was my mistake even though I was clear on what I wanted. (I've gotten this job done at a closed location a couple of times before) the as I was asking what could be done about it I got hung up on. Yelled at my mother who was in the background, lied about what the corporate number was, store manager refused to give their first name . And accused me of saying these invoices will be around when my father is dead. The worst customer service I've ever experienced. I will not only never go back to this location again but will never give business to this corporation again.

The TSA precheck service is terrible. They told me not to make an appointment. But when I got…read morethere, there were 9 people in front of me, at 10 minutes per transaction. Every time someone showed up that had an appointment it would push the line back another 10 minutes. Only one young man was working to process everyone. Estimate wait time was over two hours. I finally just left, without getting processed. When I got there, there were 9 people in front of me, and after waiting 30 minutes, I had 12 people in front of me as the appointment line kept growing and overtaking the non-appointment line. Note: even the appointment line was taking over 30 minutes. I ended up going over to Office Max on John R. It took me 7 minutes in and out!

I feel bad for the good employees at this store. They are trying incredibly hard to help customers,…read morebut the manager makes their jobs far more difficult than necessary. The older gentleman with glasses is one of the worst employees I have ever encountered. Again, I genuinely feel sorry for the three employees I've interacted with on three separate occasions. They are clearly doing their best to improve the customer experience despite the manager's complete lack of competence and leadership.

Amazing quality with unbeatable prices! They offer a great deal on all services with a competitive…read morerate of 10% less than their competitors with proof of pricing. They also offer many different kind of printing services like booklets, stickers, and more!

After searching Youtube and Google with no help on how to fix my cash register I was convinced that…read moreit was broken I searched cash register repair. Shop an F&G pops up into the search & over the phone the customer service was great when I got into the store I was blown away by how knowledgeable friendly and customer service orientated an employee by the name of Peggy was& not only did she fix the cash register within two minutes of seeing the register she also gave me a small tutorial on how to operate the cash register I will recommend anyone to take their cash register to this store and as a new business owner I really appreciate the time and energy that you put into making sure I knew how to operate my cash register when I left your store......Kye the owner of LocLyfe Apparel!!!!

My review is based on my experience with their customer service involving typewriters. I called and…read morea friendly woman named Peggy gave me great tips on typewriters. They sell and service electric and manual typewriters at a very reasonable price. They did not have one that my son liked but she offered to put me on a list to call if one came in. I ended up bringing in a typewriter to purchase ribbon for it and Peggy installed it for me. She also told me to hold on to the old ribbon spool because it was a quality one in the event they stopped making the ribbon spool so I could wind my own ribbon. I am glad I stopped in. Great service.

During a time where it seems customer service is something that businesses do not focus on, this…read morecompany does! I have been to this store location repeatedly over the past year. Each and every time, I have received such excellent customer service that I do not go anywhere else for office supplies. Thank you Office Max - Gratiot location!

Nice clean store. Had what I came for. The cashier was friendly. I was in and out so fast I didn't…read morereally give the store a good look over.