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    F.W. Webb Company

    1.7 (18 reviews)
    Closed 6:00 am - 5:00 pm
    Updated 1 month ago

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    14 years ago

    Got a good price, but delivery of my products was bad. Nothing came together and toilet arrived smashed.

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    Shoe City Hardware

    Shoe City Hardware

    3.0(5 reviews)
    7.3 mi
    $$$$

    Great neighborhood hardware store. They might not have the selection of a larger big box store, but…read morethey have the friendly service you can't find there. Great for daily items you need in a pinch, unique items, and for a hands-on experience.

    My father (who passed at age 94) would drive down to this store several times per week to "check…read morewhether Shoe City has..." whatever item he "needed that day:" whether large or small, he knew after centuries of shopping there that they carry unique goods not found in most hardware stores. Even though their prices are generally HIGHER than elsewhere, he knew what he needed, wanted, and was a LOYAL & LONGTIME customer. After he passed, I would walk to Shoe City whenever I needed something, or walk in and browse as I passed those opened doors. I soon found for myself that their Customer Service is "spotty" & the stock they carry has diminished over the years. ON MY LAST VISIT, I stopped in to ask whether it was possible to special order components for an obscure/vintage "Weiser" doorknob. The older gentleman, who I believe is the owner, came up to me, rudely & very dismissively insisting that in 30+ years in the business he had "NEVER heard of the brand!" BOTTOM LINE: Perhaps Shoe City Hardware was once a great local hardware store with staff that helped customers find hard-to-find pieces nowhere else available. But now their GENERAL MERCHANDISE items are pricey & limited to 1 or 2 brands. And sadly, those unique/ classic "gems" that once kept loyal customers coming back have become leftovers from "old inventory" & no longer replenished. They have not had the simple, common items/solutions I'd been shopping for during my past 5 visits. I fear they are biding time until they go out of business. I wish them well. - a Disenchanted "Father's Little Girl"

    Jackson Lumber & Millwork

    Jackson Lumber & Millwork

    3.3(10 reviews)
    2.9 mi

    Where do I begin. I…read moreordered my door back in April, arrived in May , great no problem, it was a custom sized door. My installer puts the door in and notices the extensions for a storm door we're never installed. So we check our paperwork and sure as anything they were on our invoice. Call my sales rep at JL and he realized they made a mistake. No problem he said we will have them out to you in two weeks and installed. Now let's fast forward , it is August and I still don't have them. I would call every two weeks, never would get an answer, left voicemails never a call back. My installer would call and everytime he would get a call back he would receive an email. No apologies nothing . Finally we had enough of this terrible service. I got a call in the morning from my installer and he said you need to call and give your CC # so you can get a $200 dollar refund and I will pick the parts up and install it myself. So I call and guess what no answer , but I left a vmail and guess what got a call back in two seconds which means he was sitting right next to his phone. He calls me up , no sorry no apology literally just said hi I'm ready for your CC #. I will never use this company again , Oh and I'm installing 3 more doors in my house this year and was planning on using them if it wasn't for this. Absolute jokes , spent 1600 on a door and they treat customers horrible. The only positive from the whole situation was the manager Peter that I spoke with. He was a good guy and finally started getting me some answers.

    Had my backsplash installed by Tom and Tony. They did excellent work, very detailed, and both men…read morewere courteous and professional! Would highly recommend!

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    Jackson Lumber & Millwork
    Jackson Lumber & Millwork
    Jackson Lumber & Millwork

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    F.W. Webb Company - hardware - Updated June 2026

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