They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

I went in for an alteration. I told the seamstress what I needed and she seem to understand. She…read morewrote it down on the receipt. Hem and sew the slits. When I pick it up she said she'd hem and sewed the slits. She did sew the splits but didn't hem the garment. She pressed and did a slick trick. Terrible service.

I cannot say enough great things about Steve. If you're thinking about preserving your wedding…read moredress in hopes to pass it down one day or maybe just wait 10-20 years to pull it out for a fun occasion, then you've found the place! Steve is incredibly responsive. He answered the phone when I called the number listed, asked me a few questions, gave me a few tips on what to add/not add, and confirmed a date from there. The rest is history! The main interaction we had was via text which is really helpful with my schedule. Before he picked up the dress, he gave me an ETA on when I'd hear from him next and get the dress. His followup was fantastic. He was sure to reach out before any worry or concern because I of course forget the dates haha. In the end, the dress came in better condition than when I first bought it. It was amazing to see the update and after photos and made me wish I took some before photos. My dress wasn't super filthy but the train definitely got dark brown. Your girl couldn't get off the dance floor! Since I'm in the middle of de-cluttering our apartment space and haven't figured out where I'll store the dress, I haven't quite opened to see how it's displayed. Once I do that, I'll post a picture of my dress preserved. As of now, I only have pictures of the dry cleaning. The only unfortunate thing is that my schedule never allowed me to meet Steve! After both exchanges, my husband was sure to mention how kind Steve was.

Great affordable cost compared to other places in the area Steve was helpful and I appreciate the…read moreprofessionalism that I observed

Take your dress shirts elsewhere to be cleaned. I took a few shirts here and they all came back…read morewith bad wrinkles or stains. Also seems overpriced.

I came here for a last minute dress alteration for a wedding after getting it back from another…read moreplace and it was still too long. I was panicked. She hemmed it to the perfect length and had it done in just a few days. Super friendly and helped ease my nerves. I'm very happy and will come back again for any future needs.

Great service, reasonably priced. Orders are ready on time and the dry cleaning and mending is…read moreimpeccable.

Great neighborhood cleaners. Very nice lady who works here! She will also work with you as far as…read morewhen you need your clothes done. I feel pricing is average compared to other places.

Avoid this place. They did a horrible job raising the hem of my wife's pants. It was really…read morecrooked and double stitched in some places, not in others. We politely asked if they could correct it and they flatly refused trying to make us feel like we were being unreasonable for asking for professional work. When we were trying to discuss the issue further, the young woman at the counter laughed at us and was not willing to talk about it any further, then told us to leave. Because we maintained a polite demeanor throughout we were incredulous. Went across the street to another cleaners and they couldn't believe the poor workmanship on the raising of the hem. They are fixing Heritage Cleaners' poor work.

DO NOT USE THIS CLEANERS. I used this cleaners because I lived in Naperville and it was close to…read moreour condo. Never really had a bad experience is the reason why I kept using them after I moved to Oswego. Well I bought a Gucci shirt ($895.00) about a year ago and have only wore it 3 times and each time I took it to Heritage Cleaners after each wear. Well I took this shirt to them probably on 8/17 and picked it up on 8/20. When I got home to remove the cleaners hangers and to put it on a regular hanger it had holes at the top right of the shirt and holes on the back of the shirt as if they had mice that chewed through it while in their care. I called on Monday 8/22 and spoke to a woman that stated to bring it back so that she could look at it. I took it back the next day and spoke to the daughter. She wasn't taking ownership basically stating that it was wear and tear and that she could sew it. I told her she could not sew those holes. A line started to form so she told me to leave the shirt and she'll figure something out. She gave me a receipt to pick up at 4 PM the same day but informed her I'll be busy. Asked her to CALL ME before they proceeded with anything. Days passed by and never heard anything. Received a text on Saturday 8/27 stating the shirt was ready and was $14. Now let's rewind why am I paying them since they put holes in the shirt. Fast forward today went to pick the shirt up. The older lady stated $14, I said for what when you damaged my shirt she stated for the repair. I stated your daughter didn't say it'll be a charge and I'm not paying for nothing. After going back and forth she finally stated take it, but please find another cleaners to go to. I said okay and I did already showed her a receipt from another cleaners where I just dropped off some other items. Took my shirt and proceeded to go out of the door. While walking out I stated bad customer service and I will leave a Yelp review. The owner assaulted me by running up and snatching the shirt out of my hand and pushed my side boob (I just had a breast reduction on 8/3) causing pain. I proceeded to get the shirt back but she hung it behind the counter. Long story short, police was called out and the fire department. Was advised to go back and see my surgeon. A police report was filed and this is now going to small claims court. I went back in with the officer to look at the shirt to see what repairs was done and they patched the shirt without my consent now it's completed ruined. If you care about your items don't do business with this place.

Great alternation job and always willing to please. The area that needs repair looks like a…read morenatural seam.

From the owner: We are family operated business over 28 years in this neighborhood. we are expert at Eco-Friendly…read moreDry Cleaning and Tailoring. We offer free Delivery and Pick Up service for minimum order.