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    Fabricland

    1.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    2 years ago

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    Fabricland S.

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    5 years ago

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    Blue Moon Furniture - Blue Moon Label, Furniture Retailer, Furniture Store, Furniture Designers, Furniture Wholesalers www.bluemoonfurniture.ca

    Blue Moon Furniture

    1.0(2 reviews)
    12.3 km

    Very poor quality material and delivery service with lots of damage but no response on calling or…read moreemailing! I ordered the furniture on February 12, 2023, with the assurance that it would be delivered within 3 months. In May, I contacted Blue Moon regarding the delivery, and they were unable to provide a date. They sent me grey-color furniture that wouldn't fit my home as a temporary replacement and a table full of scratches, which my husband disliked. Despite calling and emailing them to repair the damage or provide me with the furniture I asked for, my attempts to rectify the situation, they failed to address the issue. When I asked them to give my money back, they declined. Subsequent attempts to resolve the matter directly with the store's management were met with unresponsiveness and disrespect. Sylvia, the owner of the Blue moon emporium replied very rudely and she stopped communicating with me afterwards saying that you are not even allowed to visit the store. They asked a lawyer, Elizabeth Pappas, to communicate with me regarding the furniture. After waiting for months, my furniture was eventually delivered on December 12th, with a subpar quality. The high density foam that I ordered was not there. The couch foam was poor quality and was already sunken at the time of delivery of furniture. I called bluemoon and sent them the pictures, with no response on repair or replacement.

    Terrible customer service. They will beat the hell out of your table with a mill faced hammer…read morebefore they deliver it to you.

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    Fabricland - fabricstores - Updated June 2026

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