They were amazing to work with. From the hardwood and carpet selection, matching colors, to…read moreordering --installation and customer service they were amazing! I totally recommend Lisa, Tammy and Todd. They have many years of experience and it shows with all of their assistance and customer service!!

kitchen and carpeting replacement! Excellent work…read more Todd measured the household Travis repaired and laid the new kitchen flooring David and Noah handled the padding and carpet installation You could not ask for any better workers. Friendly, professional, Considerate of furniture being moved. They were in and out in less time than we anticipated. If we decided to replace more we wouldn't go anywhere else. The office staff are great to work with also, you can tell they value their customers.

Had a great experience. Large selection, nice showroom! And sure friendly customer service.read more

Mr. Kirby is one of the most honorable businessmen I have dealt with over the years. He has sold…read moreour family carpet several times and hardwood floors. Each time we have been very satisfied with his customer service and all of his installers. Carpet One is our go to for flooring needs.

After months of requesting a refund due to extreme shedding "right out of the gate" on a piece of…read morebound carpet purchased from Redd's, they informed me they would not refund my expense. I submitted pictures, videos and text messages from friends and cleaners who were alarmed at the performance of this carpet at our vacation home. Being a widow, I would have had to hire men to come roll and remove this 14'x14' piece of carpet from a 3rd story condo, tie it to the top of my car and bring it back to Columbia .... As if my videos and pictures weren't proof enough. They gave me the run around for months, not returning phone calls and continuing to tell me they were in discussion with their rep. It's disappointing when businesses don't choose to stand behind their product and choose to do the RIGHT thing. This experience ends my time of doing business with Redd's and also of referring other clients there.

Great family owned flooring store. They specialize in carpet and vinyl flooring. (No ceramic tile)…read moreThey will also install it for you. Their prices typically include installation, which I have been told is ALL costs associated with install including floor prep etc.. Worth checking out.

Friendly and seem easy to deal with. End of the day the product was crap, just crap. They sent…read moresomeone out to assist. Appreciated that. They then sent a Manufacturer's rep out who of course would find no issue. The installer told us it was defective. Basically a bunch of finger pointing. Bought tons of flooring before from other places, but first and last time here.

Loved my wood floors, salesman wasn't pushy, knew what we needed, and helped us find what we…read morewanted. The installers were very skilled. Quick turn around and the cost was lower than others for the same thing. Highly recommend them

Floor pro started good but cannot seem to complete the job…read more I am thinking i will need to hire someone to finish up! Very disappointing

DO NOT USE THIS COMPANY!!! I hired Floor Pro to perform a…read moredeep cleaning on my hardwood floors. The service was contracted with the understanding that the work would involve only a steam/deep cleaning and no resurfacing or sanding. The agreed-upon price for this service was $450, which I considered reasonable given the scope of the job. Unfortunately, the quality of the work was severely deficient. Upon completion, the floors appeared incomplete, with visible damage in multiple areas. Specifically, the protective coating was stripped away in patches, and there are at least four sections where the wood itself has been excessively abraded or sanded, resulting in exposed flakes, splinters, and uneven surfaces. In contrast, other portions of the floor showed no evidence of having been cleaned at all. I contacted Floor Pro to inspect the damage and requested a resolution. In response, they proposed to repair the issues by buffing and sealing the entire downstairs floor at a discounted rate of $6,200. This offer raises serious concerns about their business practices, as it appears to escalate a simple cleaning job into a far more extensive and costly repair. I cannot help but question whether the initial damage was intentional, designed to coerce customers into additional, higher-priced services. This experience has left me with damaged floors and a significant loss of trust in the company. I am available to provide any additional details, including photos of the damage, upon request.

Recently we hired David Adams as our contractor to have some under decking installed on the lake…read moreside of our house. David showed up day 1 with his subcontractor and he showed up again to pick up his check. Worked seemed fine initially looking at the finished product . However, some issues began arising a month or two after completion. We tried contacting David multiple times so he could have his guys come by and fix some issues where the under decking was coming apart. There has been no follow up from David so we certainly wouldn't recommend his services to anyone that doesn't stand behind what they build. Rhett Corley

We had them build a deck on our front porch. It was poor workmanship - exposed nails, inaccurate…read morecuts, peeled up boards. They used two different types of wood, so when we went to stain in, it was two different colors. We paid them almost $7k and I regret it.

Excellent customer service and satisfaction. Wayne Whiteside is helpful and the installers are the…read morebest. Will keep coming back and highly recommend these fine folks!

Incredible selection and service. Don't shop the big box stores for those special purchases.read more