My stay at Courtyard by Marriott was truly wonderful, and Valerie was a huge reason why. From the…read moremoment I arrived, she made me feel genuinely welcomed and comfortable throughout my entire 4-day stay. Every interaction with her was met with kindness, professionalism, and a warm smile that never seemed to fade, no matter how busy things were. What stood out most was how consistent and thoughtful she was each day. She always took the time to make sure everything was going smoothly and created such a positive and welcoming atmosphere. It's rare to come across someone who carries themselves with such genuine hospitality and care for guests. Valerie's attitude and dedication did not go unnoticed, and she truly made my experience memorable. Employees like her are what make people want to return, and I'm incredibly grateful for the kindness and exceptional service she showed during my stay.

Anna and Tonya are an amazing team, along with the bistro chef. Clean restaurant inside the Marriottread more

We had a wonderful night of rest. We met John at the front desk. When we were in our room we always…read morelook around and see if we had the basics. Sadly there was no coffee machine so and our phone did not work they told us that you take your key card and you slide it in and at the front door and sadly that didn't turn on the phone so I had to use my cell phone to call front office and I told him the phone wasn't working and there was no coffee machine and he was telling me where it's at where it should be located at but we didn't have it so he went ahead and brought us a coffee machine didn't say anything else he said didn't downgrade us or anything he's like I'll be up to bring you the coffee machine So he came up brought the coffee machine was totally awesome Yes this is it was anybody else that we needed and there was nothing else we weren't leaving anything else and he gave us enough towels the most hotel rooms give you only two large or four large towels but if you have three people in the room you kind of expect to have more and their towels were really big not normally where sometimes I can't even put it around by chest whenever I take a shower so just to give you that idea but great shower lovely place I took some pictures of it and people were enjoying the night going out for a night dip in the pool please was beautiful had a little wanna be Starbucks in there the bar it was so great area Love you location maybe though like you were traveling. So I have to say John and his wonderful and beautiful customer service that he gave us was awesome The next day when it was time for us to leave we called up and John was there and we requested a luggage rack and he came up and brought us a luggage rack we were able to go downstairs and check out so smoothly You did everything with the smile it was wonderful ruined expecting that but we got a wonderful service for the job You deserves to be praised and we're praising him through Yelp. when we come back to El cajon will definitely stay at this hotel room it was big enough I mean big enough for us it felt like a sweet but not really but for us always ordering two beds we always get a double with this time we got cleans and which was nice. We have pictures to show you.

Arg.. this hotel was good. But a good example how lack of caring and short staffed will ruin it…read more First stay, a week after opening this place was new, clean, and a great hotel. Skip ahead 2 years and it's run down, dirty, and staff doesn't care. The last time I booked, I contacted the hotel to cancel the stay, spoke to Sebastian (mentioned several times in reviews for being unhelpful), and attempted to cancel due to a medical issue that prevented me from traveling. He denied the cancelation, saying its policy and he couldn't change it and to call Hilton. I did, Who said that he could cancel this, but he didn't want to do that. He wouldn't reschedule this, cancel this, or work with me even being a diamond member. Other hiltons will cancel reservations when things like this happens, but this won't. Overall, skip this location by all means. It's run down, questionable cleaning practices, but on a plus, you don't have to go far for some food as it shares a parking lot with fast food options.

The hotel looks nice but the floors in our room were SO DIRTY literally turned our feet black. I…read moreused a hand towel and soap to wipe the floor and it turned black. Was visibly dirty black stains everywhere on the ground. Looks like they mop once a year. Other than that our stay was good beds were comfy, pool was nice and heated. Breakfast was just okay it was only continental no warm foods.

Truly not bad. Quiet area. Comfortable beds. Spacious rooms. Floors need a deep cleaning, but the…read morerest of the room and linen were all clean. If the floor was cleaner I would give 5 stars as it's a good find for the price.

I found myself here because I needed a cheap place for a one-nighter. You know the saying, "you get…read morewhat you've paid for." That applied for this location as well. Although I found everything in the room to be clean and in good working condition, this motel was showing its age. Also it did not look like a very good area. There were definitely some sketchy people loitering around the motel and the surrounding area. Thankfully, I'm not a light sleeper, but for those that are, there was a lot of traffic noise as it is located close to the 8 freeway. I left early in the morning and only the first floor lights were on. It was pretty dark up on the third floor including the stairwell.

Booked a 2 Queen Bedroom very last minute for a 1 night stay and the only few things I can say that…read morewere good/decent were 1) the price for a room. Rooms nowadays can cost an easy $200+ a night and we were able to book a room for $125 tax included. 2) AC worked really well and blasted out cold air which was a plus. 3) the towels were really soft. I know this isn't a big deal for most but I really dislike rough hotel towels so this was a plus for us. 4) hardwood floors!! Major plus!!! Aldo at the front desk was very friendly. We exchanged some small talk while he checked me in and was able to accommodate me with my request for a room on the 1st floor (we have a 4y.o boy, if you know you know!). He also asked if we brought any pets in which I replied no and he waived the $200 security deposit!! Never had this happened before so that was really nice of him! Things we didn't like: 1) the walls are extremely thin and our neighbors kept slamming the front door all night so it was a bit hard to sleep. 2) the mini fridge was dirty and had ice stuck on the back. Some compartments were also missing. 3) there was hair in the sink 4) lots of people out smoking and lounging. Not that it was bothersome but because of the super thin walls, there was a lot of outside noise. Overall, it was a decent stay for a last minute need. The beds were pretty comfortable and the rooms are more upgraded than most rooms I've stayed at. Not exactly the best area because there was a cop car parked out front all night but close to the freeway and gas station. Staff was friendly and plenty of free parking on premises. Wi-Fi was not the best, I didn't receive most my texts/notifications until after I disconnected from the Wi-Fi. The microwave was also unplugged, however we had no use for it. Small table by the window was flimsy and one of the chairs was slightly broken. Not pictured: the front door from the inside was really dirty with hand print marks. Pictures were taken at check out. We were extremely tired from a day at SeaWorld and I didn't think to take photos before we settled in.

Tuesday 6/9/2026: *…read moreMy stay was peaceful & enjoyable. * I checked in & out with Maritza and found her to be friendly, helpful & professional. * The accommodations were clean, quiet & qualitative. * I had asked for an early check-in & the representative on the corporate line made notes on my reservation. * When I arrived I was told there was a new $50 charge for early check-in, which the corporate representative had said was free. * But Maritza was very customer centric & removed the charge in a very friendly & helpful manner. * On balance my stay was good & I would recommend this motel to family & friends visiting La Mesa.

It was good, but kind of expensive. Pretty much like most hotels. Room was clean and comfortable.read more

Worst place ever rooms are horrible, you can hear everything and the loud as freeway. Run away from…read morejust sleep under the freeway you'd probably get a better sleep and quieter

This place is running a scam! We registered our vehicle with the office at check in and after…read moreparking in their gated guest parking lot, they HAD OUR CAR TOWED in the middle of the night!!!...they were completely unapologetic acted like it was no big deal. They have our license plate number and contact information plus they knew what room we were in but they never reached out to us to ask us to move our car! They just towed it! Moreover, the mattress was horrible, there was no shampoo, no hair drier and no coffee maker. Stay away if you know what's best for you!!

I have stayed at this motel on several occasions. In every instance my primary contact was either…read moreStephanie or Ryan (Nights) both are the definition of what Customer Service should be. They are outgoing, personable, exuberant, and professional. From check in to check out they are the forefront and face of this location, making your stay superior in quality, The motel is clean and well maintained. Housekeeping ensures that the grounds and rooms are well maintained throughout your stay. I would highly, and without hesitation recommend this motel for your next stay. I know you will love your interaction with both Stephanie and Ryan on nights.

I paid extra for early check in , 2 days before the reservation. And a day later I wanted to…read moreconfirm that they do, do early check in and they said no. When I asked for my refund they denied me even after when I told them a staff member told me they DO do early check in. They will mislead you. Lost over 200 with their bad hospitality.

This year has been extremely difficult for me, and during a recent personal crisis, I went missing…read more A concerned family member called the hotel to check if I was safe. When the manager found out, she decided to evict us, saying I was "a grown woman" and couldn't be missing -- even though I truly was. The morning manager, an older Mexican woman, was incredibly rude, unprofessional, and completely lacked compassion. I've never been treated so poorly in my life. I would not recommend staying here, and I truly hope management takes action regarding her behavior.

Very pleasant and quiet place to stay and it's walking distance to downtown El Cajon and food. The…read morestaff is friendly and helpful. My room was clean, fresh and everything was kept well and in working order. thank you Travelodge, C. Page

These are for poor poor apartments now. And my daughter…read morelived there back in March we're still waiting for the return of the deposit she only lived there for half a month because it was so bad. They lied the first time told us that they sent the deposit in the mail, They lied again and said they're going to do something about it when we went there in person they would call us. NOTHING! We went again in person and the front desk woman with the blonde hair swore that she needed to get a hold of somebody the owner I suppose to find out where the deposit was, NOTHING AGAIN! That was last month! We're tired of getting played with it's already going to be September as of tomorrow September 2023 we're almost at the end of the year and we haven't got the deposit back! We have videos we have pictures the place was spotless. If you have rented from these guys as far as a living situation and you have not got your deposit back please message me. If you're thinking of renting from these guys you will not get your deposit back just so you know. We are starting a class action lawsuit. Already have lawyers.

So they made this hotel into studio apartments shady AF…read more Kimberly Caballero Property Manager Vista De Luna 588 N Mollison 619-873-0446 they Never answer this line. All they do is send you text messages and you can't call them back. Then to top it all of they will decline you application and not call you or let you know why!!!! Do not waste your time, they will make you jump through hoops and still denied you. Post on Craigslist.

Katie B. and the staff have always been friendly for the time that I stayed here during a temp job…read morein the area. I've actually been impressed with the breakfast selections and the rooms have been clean. I've always been able to get parking, so I have no complaints here. The pool is very clean and warm, which was a great surprise. And there's a small but nice workout area. Also, forgot my toothbrush by accident and they gave me one with a tiny toothpaste, which was super helpful. Nice to have laundry on site and a gas station next door as well as being literally right next to the highway and a diner, super convenient!

What a complete dump this place is! We booked a few nights in San Diego just before Memorial Day to…read morevisit with some family who just had their first child. Came down on a Wednesday and stayed in a Marriott until this last day (Saturday to Sunday) because of pricing (BW was half of what Marriott wanted). Needless to say; we made a poor choice. I had read some reviews thinking, "Okay, it's a mixed bag, some people thought it was nice, others not so much..." and decided for the price and convenience, we would give it a shot. The photos online make it look super clean and renovated but that's definitely not the case. Don't be fooled by the photos like I was! It's not even in the same category of hotel as an older Hampton Inn or Courtyard. This is more of a "motel" than a "hotel". Check-in was decent; the lady at the front desk was polite and helpful in explaining everything. When we parked is when it started to go sideways. First thing; there's an armed security guard standing on the corner of the building. That was the first sign that this hotel was definitely not anyone's first choice as a place to stay. The room smelled like smoke and instantly showed wear from previous guests and a poor remodel. Some highlights include: Missing paint chips on what otherwise looked to be a fresh(er) coat of paint. Considering these were at the same height at the counter, I assume it was from the installers bringing in the fixture at time of update. The TV was "wall-mounted" but barely. I was going to use my Amazon Fire Stick that we travel with but the TV was so wobbly that I didn't want to risk it. There are two bedside fixtures; one is missing the "chandelier" portion and the other one has it, but doesn't work. There are random "gummy" spots on things - the floor, the furniture, etc. We ended up wiping down as much of the room as we could with a 50 count bottle of disinfecting wipes we brought along and used 80% of the bottle. The floor was terrible! I wore sandals (no socks) today and when we left our family's house, my feet were relatively clean. 15 minutes of walking around the hotel and they were black! I washed them with disinfecting wipes and put socks on until I showered and went to bed. Speaking of showers, my girlfriend showered first, and she said there were hairs in the drain / tub she had to clean up before she got in. On a positive note, the water pressure was good and the toilet flushed well, but the tub drain is slow to actually drain, so you're standing in a puddle of water while you shower. All in all, we're going to get the heck out of here first thing in the morning and I won't be returning. Lesson learned; saving a little money while traveling is always important but I'd just as soon pay a little more next time and end up in a better hotel.