I'm writing this review as I just got home from my sugaring appointment…read more I am a loyal customer and have gone to different estheticians for Brazilian sugaring here - at their old Rancho location, the new Fontana location, and my first time here at the new Rancho location. I scheduled a last minute appointment with Claire (my usual esthetician) today. But it turns out she was unavailable and Max was there. I've gotten sugared by her before and wasn't really satisfied with my service as I realized I had a few open cuts / wounds due to the pulling of sensitive, thin skin way down there. So today my service was going well, we were having a great conversation then all of sudden a sugar pull and we both went dead silent for a few minutes. I already knew something went wrong. When we were done I knew I had some cuts down there. When I got home to pee I saw it. My lips looked like it had a big, open, popped pimple in it. And around it was pink and tender, like a cut. This made it difficult to wipe. I would post a picture but due to the area it is at, I am unable to. I would like to speak to a manager regarding this issues because this isn't the first time that's happened to me.

I had my first Brazilian sugar wax today, and it was such a great experience! Claire did an amazing…read morejob. She made me feel so comfortable from the moment I walked in, and I absolutely loved her vibe. She was professional, friendly, and made my first time so much easier than I expected. I'll definitely be coming back to the Rancho location. Highly recommend!

super clean quick easy service doesn't hurt at all. makes you feel very comfortable and such a cute…read moreenvironment

I came to Pretty Kitty for my first-ever Brazilian and honestly... ouch. They used soft wax, which…read moreis absolutely not ideal for such a sensitive service. Please do your research -- reputable salons typically use hard wax because it's gentler and much less painful. I forgot the name of the girl who did my service, but she didn't make me feel comfortable at all. She was very quiet, didn't explain anything, and just pulled the wax without any warning or reassurance. For a first-timer, that made the experience worse. I really wanted to like this place, but based on my experience, I wouldn't come back for waxing services. Hoping they improve their techniques and customer care.

Very bad service!!! Bad work and bad customer service. Rude!! My daughter went in yesterday to get…read moreher brows done she paid with a $20 cash and they gave her back $3. They gave her back the wrong change and when she went back they told her don't make a big deal or a scene for that. And when she was walking out of the place they started laughing like laughing at my daughter. So rude!!!!!!!

kajal was absolutely incredible. she kept handing me the mirror to make sure she gets my shape just…read morehow i like it. she was sweet and attentive to what i liked instead of going with her own preference and the prices were unbeatable!! 10/10 would reccomend!

Tania is a great Brazilian waxer! 5/5 stars for sure, the place is very professional and clean as…read morewell.

I don't do many reviews.. I have really been happy with All The waxes They really try hard to…read moreplease you and make you happy Especially for someone like me with a difficult hair removal have tried everything and nothing really works for me So I decided to go back to waxes And get an unlimited pass for my under arm I thought the unlimited was good for me so i can go as often as I like They allow my service 15 mins and for me it takes longer since I have stubborn hair removal I was going over my 15 mins almost every time Since i had been a returning quest for over 7 years They offered me more time for my service and i felt like I was appreciated That was until I call and was being questioned about why is it taking so long and the owner wants to know why I was so insulting and felt uncomfortable to even go back Not sure what that was al about since I have been going there for years and had been wax by then all and they all knew I had Ave stubborn hair removal I have 3 star That's 5 stars for all the waxers And 0 stars to management and ownership Beware when they offer unlimited pass or offer anything from the Fontana location The owner wouldn't refund me my pass during COVID and even then I continue yo buy passes because all the waxers there are extremely sweet and hard working to make their guess feel comfortable and happy I'm moving on to THE DOLLHOUSE in Fontana I already had a visit and it was great!

After countless brow waxes and various salons, I believed that I had sensitive skin and that waxing…read morewasn't for me. More often than not I would walk out salons with giant bug eyed sunglasses to try and hide the red, itchy, and swollen skin around my eyes after waxing. I booked a brow shaping service at The Dollhouse Waxing Lounge because I had an upcoming wedding and wanted neater brows. I thought I was going to be late, but thankfully the salon has a 10 minute grace period in case you're running a bit late. The staff were very helpful, and the entire salon was perfectly clean. My waxer Nicole was the absolute best. For the first time in my life, I got my brows done without a histamine reaction afterwards. Turns out I don't have sensitive skin. Nicole is simply the goat. I highly recommend her waxing services and will definitely be back when I'm in the area.

Being my first time couple weeks ago, and today is my second appt. I loved it they make you feel…read morevery comfortable and very friendly! recommend Thank you Jocelyn !

So far the best go-to place for my facials, waxing and masks! I've gotten a custom hydro jelly mask…read more(super satisfying and my skin feels renewed, soft and moisturized) Ashley gives you the option to either cover your lips or not and tried both ways already. Super relaxing and stress relieving! I got the "brighten me up" facial and omg!!!! It was the best! The steam relaxed me so much. Every treatment was super relaxing and stress relieving . After the waxing, she soothes your skin with a ice roller and at first it's cold of course but it feels so good after being waxed ! Don't be surprised if you fall asleep . Really recommend this place for anyone and everyone! Thank you so much Ashley ! Will see you soon! :)

My sister and I just came to do our eyebrows and were very impressed. It was very relaxing. I will…read moredefinitely go back to do a facial next time.

2 stars because the waxer was very friend. I came to this location for a Brazilian wax and I'm…read moreconvinced they have student waxers here. There was still a lot of hair left in the center and inner lip folds but when i go to other shops in Rancho they leave me baby smooth. Very sub par experience especially for the elevated price

Wow wow wow! I really love coming here it is so nice and quiet. The atmosphere is very clean and…read morelovely, beautiful product presentation as well. I made a reservation today to see Aimee and i was so impressed with the results! She truly shaped my eyebrows perfectly and was very kind/gentle plus efficient. I plan to book her for my future visits! The front desk is friendly and respectful to their clients. Love my new wax spot!

I came here earlier this week because my face was feeling really dry. Adriana was very welcoming,…read moresweet and professional. She assessed my skin and immediately started working on my face. I left there feeling beautiful, relaxed and most importantly, hydrated. Before leaving I scheduled my next appt and will continue to go regularly. I highly recommend this place.

Very private boutique skin care salon. I love Adriana's knowledge and practical regimen lay out the…read moreway to heal my skin. She also stocks products that are reasonably priced for medical grade skincare. This salon does everything from Brazilians to specialized facials. I highly recommend the So Wonderfully Designed facial

I love Abbey. I just found out she relocated. Called to schedule and she fit me in same day…read more Got everything I needed done and now that I know where she is, I will be back more frequently. Please call and schedule your appointments she has availability! The new place is more private so mainly one on one service.

Very quick response and saved my eyebrows! The set up was very clean and welcoming. Abby was very…read moresweet

really like coming here! The service is always great, and Desiree is truly the awesome. She is so…read morefriendly, accommodating, and makes every appointment feel comfortable and easy. She always goes above and beyond to make sure you're happy with the results. Highly recommend!

Desiree was very accommodating. I had to cancel once. She's also super friendly and knowledgeable…read more I had my first lash lift and tint. My lashes are not pointing down anymore. She did an amazing job. I will return and recommend her services.