I just had the most relaxing reset at Salt Oasis and I'm honestly still glowing…read more From the moment I walked in, the whole space felt so calming and cozy--like an instant escape from the chaos of everyday life The salt cave was my favorite part it literally felt like a warm hug. The atmosphere is so peaceful, and you can actually feel your body slow down and relax I also tried the breathing chair and I'm OBSESSED it helped me slow my breathing down and I walked out feeling calmer, clearer, and more energized all at once I ended my visit with a sound bath which was the perfect way to fully reset my mind, body, and soul If you've been feeling stressed, anxious, or just need a moment for yourself... I can't recommend this enough ‍ 10/10 experience--this is your sign to romanticize your wellness era

Customer service. We came in early for our appointment as a couple. We were scheduled for the…read moreoxygen chairs and then the salt cave. Everything was fine until the salt cave. They weren't prepared for the amount of people scheduled to be in the room. They were short one chair for my husband. My hubby and I waited patiently outside the room for them to bring him a chair while everyone else went in. By the time they set up his chair, everyone was already lying down in their chairs with their blankets and eyes closed. My husband's chair was placed in the back of the room right under the fountain light. Before I had a chance to say something, they announced, we will be closing the door and shutting off the lights. Therefore, I didn't say anything, assuming this would include the fountain light my hubby was under. It wasn't. His light remained on. He tried his best to use the blanket he grabbed to cover his eyes from the brightness. I couldn't enjoy my own experience knowing he was placed in such an awkward position in the room. Once the session was over, I kindly asked the staff member to stay back so I can show her that his chair was placed right under the light in an awkward corner of the room. She immediately said, well you could have moved the chair around. We actually couldn't have based on the size of the room and them bringing us in at a later time, when everyone was already laying down in their chairs with their blankets. Overall, I tried to voice our disappointment with the experience in a respectful and discreet way. The employee became defensive instead of listening to our concerns. She chose to argue back. The employee finally said sorry once we were at the check out counter in-front of everyone, making it more awkward for me & my husband. We paid everything in advance, and when we were trying to leave, she stopped us and said she needed to check we were good to go. Making us stay there longer, just waiting. We don't recommend this place due to the customer service. They only offered a 50 discount for a future experience with an expiration date. We don't plan to come back.

I went with my cousin as part of my birthday gift. From the moment we walked in, we were welcomed…read moreand treated well. We did not feel pressured to make too many additional expenses and the whole experience was lovely. The head spa experience was so relaxing and the staff was accommodating in asking for our input from the water temperature to the massage intensity. Definitely will be coming back in the future.

First time here, it was an ok experience. I did feel it was rough on my scalp which made it harder…read moreto relax. At the end, I do notice they ask everyone for a tip, which is very foreword/slight uncomfortable in my opinion. The massage in the beginning was my favorite part. All in all, I do not think I will be back.

My fiancé booked me the "Ultimate" 120 minute session and it was fantastic! It included a full body…read moremassage, facial, and head spa experience. I had a private room that I was able to stay in for the full service, which was so nice. The facial was so relaxing and included a nice face massage. The hot rocks were a great addition to the body massage, and my hair felt so nice and soft after leaving! I will definitely be coming back for another session.

Mother's Day Ruined…read more I had been looking forward to this spa day for weeks after dealing with a medical issue the week before. I was hoping for a relaxing and stress-free experience, but unfortunately it turned into one of the most upsetting customer service experiences I've ever had. The problems started the moment I walked in. I was immediately asked if I had an appointment, and when I provided my confirmed 11:45 a.m. booking, I was told there was "nothing scheduled" for me. I then showed them the text confirmations I had received. First, I was told I must have called and canceled. When I questioned that, the story suddenly changed to me supposedly calling and moving the appointment to 3:30 p.m. -- which never happened. At that point, I already felt uncomfortable and unwelcome, but things got worse when I asked about payment. My daughter had gone in person the day before and prepaid for the treatment as a gift for me. Despite this, I was told the service had NOT been paid for and that I would need to pay again. I called my daughter on speakerphone, and she immediately provided proof of the credit card charge. The younger receptionist was eventually able to locate and confirm the payment, but another staff member continued insisting that no payment had been made. She repeatedly stated that prepaid services always come with a gift card and claimed I should have had one. My daughter then called the spa directly to explain she was never given any gift card. It eventually became clear that the payment information had been written down improperly and they had no idea which appointment the payment belonged to. By that point, I was completely overwhelmed and left the spa in tears. Mistakes happen, but the way this situation was handled was unprofessional, disorganized, and incredibly dismissive. Instead of trying to resolve the issue calmly, I was repeatedly made to feel like I was somehow at fault despite having proof of both the appointment and the payment. Very disappointing experience overall.

Yoyo is a truly gifted massage therapist. Her deep tissue will flatten you like a pancake, your…read moreback will crack in all the right places, she'll do everything right and give you a nice stretch. She does exactly what you want in your massage im super greatful it's always the best experience shoutout to the spa people because they will accommodate even at later hours. I always love the experience.

Massage envy who??? Will not pay their overpriced massages…read moreagain when there are places like Sakura spa. Got in right away and got an amazing massage and foot massage for $60.

I went today with my wife for her birthday and got a 90-minute deep tissue massage from Diana. I…read morecould feel the knots being released one after another. I was so relaxed that I ended up nodding off a bit once I was on my back. Our next massages will definitely be here! --------------- My 90-min massage with Amorette was exceptional. She really listened and paid attention to my needs and wants. This place lives up to the amazing reviews and I would love to come back!

Just had one of the best massages I've ever had by far with Amorette. I had a 60 min medical…read moremessage and every minute was smooth as butter - 60 mins blows by. Splurging for the 90 min session next time - worth every dollar. There was cupping included with the medical massage! It was interesting but it was my first cupping experience so I'm not sure what to expect from that yet. Loved the medical massage! I've had a deep tissue massage here as well with another therapist and the pressure was insane. I was sore for a few days afterwards but the tension in my shoulders and upper back really improved. Which has never happened before for me with a massage. I work behind a computer all day and commute 2+ hours in traffic daily so any relief in those areas is aces in my book. The office and therapy rooms are clean, have ambient lighting and calm music. Front desk staff is always welcoming as well. I always forget to bring cash so the options to Zelle the tip is brilliant. Will 1000% be returning. Thanks Knotted Up! So glad you're in the area.

I appreciate that there are true medical professionals here. They really take their assessments…read moreseriously which made me feel comfortable with the direction of my treatment. Natural and subtle, it was a success.

I absolutely love this place. I've had disappointing experiences with several med spas and derm…read moreoffices, but when I came to Medspa Deluxe LA they helped me with my skin needs. Guyana is friendly, professional and very knowledgeable. I highly recommend!

Everyone and Jade MD is superb. I'm treated like royalty each and EVERY time I come in for a…read moreservice. Grace is my fave but honestly all of the girls absolutely rock! #Customerforlife #bestmedspa

I had been looking for a local med spa for long term use and also wanted to treat myself to a…read morere-fresh. I found Jade MD Aesthetics Medical Spa. This is a fairly new spa to the area and a mother-daughter team. The location is beautiful and easy to access. I had an exceptional experience with Grace. She took her time with me and I left feeling amazing after both treatment appointments and the follow up. The results clearly show that Grace is experienced in her craft and enjoys what she does. It has been about a month now and I have been complimented with, "you look great" and "you don't look tired anymore". Most importantly, I love looking at myself in the mirror again. Thank you Grace.

AMAZING KIND INCREDIBLY SKILLED HUMANS PROVIDING AMAZING SERVICES!!! Just superb and elite customer…read moreservice. Love everyone and love how I leave feeling so taken care of and cared for every step of the way.

Buyer Beware I…read morehad my first Sylfirm facial two months ago and returned last Friday for my second treatment. I've spent roughly $2,000 here, purchased microneedling & Sylfirm(lied to that Sylfirm would help my under eyes) Shortly after I got home, I received a call from the front desk claiming I had an outstanding balance for a service I NEVER received. They insisted I had been given an Agnes treatment during this current treatment & then switched to my previous visit. That is completely false. This service was only discussed and recommended to me during my most recent appointment--and I clearly declined it because I want to wait and see my results first. Instead of correcting their error, I was told it was a "miscommunication" and that they would zero out the facial and exosomes I currently have on my account to cover a charge for a service I did not receive. Taking away services I already paid for to cover their mistake is unacceptable. This feels dishonest and extremely unprofessional. If you go here, protect yourself--ask for itemized invoices, confirm every service before receiving it, and keep your own records. I will not be returning.

If you've never had a Thai massage, come here. This was my first one and it blew me away. I'm 6'0…read moreand well over 300 lbs so I was a little skeptical, but the little Asian lady who worked on me was incredibly strong. She was tossing my limbs around and stretching me out effortlessly. I've always been a deep tissue and Swedish massage guy, but this completely changed my mind. I prefer this hands down now. Outstanding service! Also, I was 15 minutes late and they still honored the 1 hr session. I'm very grateful I stumbled across this gem

I needed a last minute massage because my whole body was hurting after working several consecutive…read moredays. I wanted to try Thai massage but was very hesitant to do a full hour, so I decided to do Thai and Swedish combo for 1 hour. Best massage ever! Rose was very thorough and considerate! My whole body was literally cracking and popping from head to toe. This is honestly the best massage I ever had. Thank you rose for making my first experience amazing...I will definitely be back soon!

The massage therapist was awful and was so rough with me. I have BRUISES! I told her mild pressure…read moreand I felt like she was kneading me like bread. It was the worst massage I've ever had. Her vibe was so negative and she didn't even ask why I was there! I felt like I got a deep tissue massage, which I did not ask for and I cannot believe I have bruises as a result! Nothing relaxing about that massage. Also the esthetician next door was so loud in her conversation I could hear everything. I do NOT recommend this place.

Thank you to Jessica and Tiffany who started off my birthday with a couples massage today! My…read morehusband and I first massage ever and we needed it!definitely took some knots out of our backs that we so desperately needed! And to the front desk receptionist I believe her name was Cindy! Thank you for being so sweet !