No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

My GE front load washer had a small leak from the rear of the machine. I called JP and he came out…read morethe same day. Did some adjustments on the washer and said it was fixed. I used my washer that day and it flooded the room it was in. Called JP back. After 2 months and 3 different parts he said it was fixed. Less than 2 months later the washer started leaking the same way it was before. There were several no calls no show incidents and he was always late when he did show up.

He's a life saver. My washer died on me on Sunday night. Right in the middle of a load of laundry…read more I called on Monday and had Derrick out within 3 hours. He fixed the washer's problem and another I didn't know about but got it working better than it ever had been. If anyone needs a quality trustworthy appliance repairman there's no one better to call.

From the owner: Derricks Affordable In Home Appliance Repair LLC is your trusted partner for all your appliance…read morerepair needs in Eastpointe, MI. From Ovens, washers and dryers to refrigerators and freezers, we offer expert repairs at affordable prices. We have over 30 years experience in servicing all appliance makes and models. We pride ourselves on our commitment to customer satisfaction and strive to provide quality repairs at competitive prices. We'll diagnose the problem, repair it using quality parts, and ensure your dryer is running smoothly again. Our team can repair a wide range of issues, including motor problems, control board failures, and leaking hoses. Whether it's your refrigerator, washer, dryer, or oven, our experienced technicians are equipped to handle it all. Don't let a malfunctioning appliance disrupt your daily routine—contact us today for quick and expert repairs!

Lorenzo did a great job fixing our dryer. He went above and beyond in fixing the issue as well as…read morecleaning out the dryer and replacing worn rollers without charging extra. He took time to explain what happened and how to prevent it form happening in the future. I would highly recommend him.

All around, respectful man on time, very thorough, took out time to explain what was going on with…read moremy unit. Price was reasonable, and I also like the fact that he calls you to confirm the appointment when in route and upon his arrival, which I think is great, especially for seniors and single moms.

Prompt, neat and knowledgeable. Walked me through the issues with my Whirlpool dishwasher and…read moresuggested I plead my case to the factory. They are sending out a rep. After only 22 months in service don't know if I would recommend Whirlpool but I sure would Andy!

Andy is wonderful we had 2 burners out on our Bosch stove and he came out immediately and fixed it…read morebetter than new!!! Other appliance repair company we have used in the past have never been successful it cost more to fix than the appliance is worth or they can't get the parts!!! I so recommend Andy!!

Cheri was fantastic from beginning to end with servicing our Vacume and myself. I sincerely…read moreappreciate the call to confirm what we needed with options financially. I also appreciate they you can always find a coupon to use. Thank you so much for doing a fantastic job Cheri. our Vacume runs great again. I am a Banks customer for life due to people like you That work in the LO store. Thanks for making it so easy!

I am very happy to add to my prior very negative review of Bank's vacuum cleaners. Tim, the…read moreDistrict manager contacted me and seem truly interested in helping me rectify my situation. He made an adjustment to my vacuum cleaner that hopefully will solve a couple of the issues I was having-if this does not resolve problems, I feel confident that he will help me make more adjustments. Anyone can make a mistake, but I think it takes someone who is really confident in their company and values their reputation to reach out to someone for assistance.

Very helpful, I went with thinking that I needed a new belt for my dryer but they talked me through…read morewhat was really wrong. They didn't have a couple of parts that I needed but said they would be ordering them. I called back two days later and they had the parts in stock and even walked me through what the repair would entail.

The very nice repair man came right away and gave me some very honest advice and didnt even charge…read moreme because I had unplugged the refrigerator and he was unable to make an accurate call on the problem. I found out its not good to unplug it before the repair man comes. Highly recommend.

Mike is nothing short of amazing! He went above and beyond with fixing my dryer. I would recommend…read morehim 7 days a week, 365 days a year if you want your repair done the right way!

I called this morning for someone to come out to the house. They returned the call, which is why…read moreone star is rewarded. I was explaining my situation with a downed fridge and oven. I was asked a question and before I could answer, the call was dropped. At least, I thought it was dropped. I immediately called back indicating the dropped call asking for a call back. It is now the evening with no call back and my thinking it was dropped call gone. I must have been hung up on. I cannot give a good review with that reaction to two down appliances and me looking for someone to repair them.

I called the appliance repair company because my 2 year old washing machine was leaking, and had a…read morebad pump. They came same day, and we're clean, respectful and quick about diagnosing the issue. Once parts were in, they returned to install. The tech told me the new pump supplied by GE worked, but was noisy, and he was going to order and install another new one. But I could use the washer in the meantime, so it didn't bother me. I appreciated that they surely saved me another costly repair in a short time. They would not accept payment until the second replacement was installed. This place truly is First Class.

I talked to Amy this morning and to Alan later. My microwave issue was handled by noon…read more This is not the first time they have been fast and efficient. I've used them for many years, as have family members. I highly recommend them. They're local, reasonable, and trustworty What else could you want in a repair service?

Once again, I received excellent professional service from this company. The service exceeded my…read moreexpectations, and I appreciate the owner's understanding regarding a manufacturer issue--specifically, the failure to inform customers and service providers that a previously low-cost repair had been replaced by a redesigned, significantly higher-cost part. This situation was disappointing for both the owner and myself. I valued the owner's transparency and feedback, and ultimately we decided to replace the washer rather than proceed with a repair that exceeded the machine's value. Unfortunately, this reflects a broader issue where manufacturers make it increasingly difficult to maintain older appliances due to costly design changes. Great staff and honest service at Doc's Appliance Service.

Had a Dishwasher that was out of commission for weeks- would not power on. Another company had been…read moredispatched by my Home Protection plan to fix it. After several trips and part swaps they could not fix it. I asked My HP plan company to send out someone else. Docs Appliance came out, and Anthony was the tech. He reviewed all the previous work. Taking a lot of time and testing he noticed that the wiring harness that had been replaced was installed incorrectly. After more inspection Anthony found some burned out components on the User Interface board. He was able to get a new one and replaced the defective one. After that the dishwasher powered on, and now works great. Thanks to Docs and Anthony for solving this problem