Mario did a great job with my mom's rings. We decided to go to him based on Yelp reviews and were…read moreextremely satisfied. I worked for many years in the wholesale gemstone and jewelry business and can tell he is both an expert and creative jeweler. Highly recommend!

Fabulous service and very creative jeweler! Super nice and professional. If he doesn't have what…read moreyou are looking for, he can create it. I am a repeat customer because of Mario's excellent friendly service, and his craftmanship. I completely trust Mario.

Amy at Shelia Bayes goes above and beyond. I recently lost a ring and she is researching vendors…read morethat have rings really similar to what I lost. I can't wait to see what she finds for me. Awesome shop!

The staff was very gracious as I came in more for help with some pieces rather than wanting to…read morepurchase new. I definitely would come back if I wanted to buy any fine jewelry and recommend them highly.

I find it disturbing that an employee of a perceived reputable company would argue against a…read morewritten contract along with ignoring specific detailed requests during an on-site meeting. From my vantage point, I firmly believe that salesman James could not see beyond his ego nor would he follow the directives of a contract. Repeatedly, salesman James tried gas-lighting me into believing the tree had been cut per the contract. Salesman James could not articulate any further than "I don't wanna". Salesman James injected personal impressions of how "I feel" about said tree. How 'I feel' has no bearing on what is within our contract. To do so was inappropriate and unprofessional. His attitude combined striking arrogance with a surprising lack of maturity. The contract states "focusing on reducing the number of branches overhanging both driveways". The specific request was to have the tree be balanced. Instead, the majority of the work was on dead branches within the canopy. The tree still appears structurally unbalanced, disproportionate and over hangs the driveway. My impression is salesman James used the ANSI A 300 Part 1 pruning standards while ignoring the contract. Obviously ANSI A 300 did not minimize misunderstandings between client and salesman James. Bait and switch. Deception. I am profoundly dissatisfied. Helen Keller would have done a better job.

I have used him twice, once to cut down an entire tree and the second he jumped in to help me out…read moreafter the ice storm. I came home to limbs down and I had 1 day before my realtor is coming to take pictures to list my house. He came to my rescue and took care of the tree. Super nice guy and please use them.

I needed to have a stone removed from a setting on short notice. My usual jeweler was taking a…read morelong holiday break, so I went to Rivard because they were open and convenient. I was treated politely and professionally, the stone was quickly removed, and there was no charge. I could not have asked for better service.

Gorgeous jewelry; excellent service! The woman who helped me was very knowledgeable and let me know…read morethey could customize so I could get exactly what I wanted.

Ted Couch has repaired 3 antique pieces of furniture for me; two chairs with broken, ragged &…read moresplintered arms, and one four-poster bed canopy frame. I can not tell that the chair arms have been repaired. As for the canopy frame, a leg had been broken and the piece was missing. Ted had to create a pattern from one of the other legs and attach in such a way that NO ONE (except me) knows its been repaired. He is an artisan and true craftsman. In addition, he is prompt, courteous, and his rates are reasonable.

Bill provided a great service for me. He completed the project on time and within the budget he…read moreoriginally quoted. He did a great job reverse engineering and modeling some complex surfaces for me. He was also very responsive to any questions I had and kept me up to date on the progress of the work. Swiss metrology is a great company to work with and I would definitely do business with them again.

Beware, if you put something in layaway and for any reason end to having to forfeit the item, any…read moremoney applied to said item apparently just belongs to them now. I'm out $85 because I fell on hard times. Didn't even offer store credit. Just lost a customer. Sad because I loved this place and the people before I experienced this anti consumerist practice.

Monte is the best. Took care of any issue I had and tried his very best. A+ for this placeread more

I worked with Howard and his team to get some community organization yard signs printed for a good…read morecause. They were beyond helpful and gave us a really great price to make it affordable. We ended up being able to distribute more than 1000 signs throughout Lexington, when we were originally planning to distribute a couple hundred. Anytime we placed reorders, his team was extremely efficient and the orders consistently came in far before the expected date, which was wonderful. The team at Image360 goes above and beyond - when I picked up my order, I didnt have enough room in my car for the last box, so Howard offered to drop it off at my house since he lives nearby. Quality of service, quality of the products and willingness to support community efforts are just three of the many things where this company excels. I will definitely go to Howard and his team for any of my future needs in printing or promotional products in the future.