Had a couple of returns that needed to be amended and one that was very late that needed to be…read morefiled. They left my taxes on their desk for over a month with no response to any of my communications through text, phone or emails. i had a deadline that needed to be met and it was missed because of them. absolutely no professionalism here. i originally made this review May of 2024 under mangeluff 66. i see that one of their employees has responded recently and just because my screen name does not match with the email i gave you, does not mean you can just dismiss my post. you guys cost me a refund for that year and i am still not up to date cause i took it to H&R block which at least completed the returns but did them wrong. My name is Marion Duff and my husband is Richard. you guys absolutely did do this to me but it was not in 2024; it was a year or 2 before that when i was dealing with a lot of deaths in my family. i still have all the emails and texts i sent that went unanswered! anybody can handle a simple return with a couple of W2s, but you guys, nor H&R block, are worth the money you charge and i can get better info off Google than from your office. your office caused me great stress and problems that are still following me today! so dont just dismiss me like i am a NOBODY...

Andrew is the best!! Highly recommend to anyone/everyone. Makes my experience stress-free and quick…read moreevery year.

Dropped my taxes off on April 1st. Just a simple return. Taxes still not done on April 12th. If not…read moredone by Monday we will have to pay 25 dollars for an extension. Been with them when they were Dillon for 20 years. Will not return.

Nice people. Yes. But, they take years to finish anything. They never tell you about what forms…read moreyou need. They are no help. Was supposed to get way more in my return. But because of their failure to help with any forums or any information about other forums it's been 3 years and I just got my tax refund back in a few THOUSAND less than what it was supposed to be. Highly disappointed. Do NOT recommend!

Accurate, professional and friendly service. We have several tax questions every year and it is…read moresuch a relief to have access to kind, knowledgeable accountants we can trust.

From the owner: Individual & Business Tax Services, Bookkeeping& Payroll Servicesread more

Great Service! They have done taxes for years. Staff are very friendly and knowledgeable.read more

I've been going here several years to get my taxes done. They're fast, friendly, thorough and…read moreprofessional. Best of all, they are way cheaper then H & R Block.

From the owner: Tax preparation in Lexington, Kentuckyread more

The Southland location has done my taxes forever. I would never think to go anywhere else. Sure, I…read moremight have to wait a minute or two, but so what, it is worth the wait to get excellent service at a reasonable price. A word to David from Versailles that took his father (with Alzheimer's) into the Versailles office. David, If you want personal service from smiling clerks who seat you in plush office chairs and cater to your special need to be seen immediately, perhaps you should seek out the services of a tax office that will charge you an arm and a leg for the privilege. If you know your father is unable to be in public without an outburst, why would you put him in such a stressful situation? The business has a policy of seeing first come first served and you obviously knew that based on having used them before for your parents. Your sour grapes and low rating does not reflect the excellent service Dillon has and does provide to the 99.9% of customers that do not expect special treatment. Do better!!!

Excellent service and extremely reasonable! I live 100 miles away in Elizabethtown Kentucky but I…read morestill go back to Dillon Tax!