It was time to renew my notary commission. Hadn't visited the county clerk's office in years…read morebecause many services have moved online due to the pandemic quarantine. When I arrived, there was no line. I was able to pay the fee, complete the oath, and receive my certificate all under seven minutes. Yea!

I have had to come here a few times, out of necessity. I wouldn't frequent here for leisure. It's a…read morerainy day and nobody is here! Yay for me! The clerk that helped me was very friendly and helpful. Got my tags renewed and off I went. Broke.

I don't think I have ever witnessed such unprofessionalism. Not only did they not repair my car…read morecorrectly, but I was promised to have it repaired. I was told they ordered the correct part, and then they stopped answering my phone calls and messages. I was completely ghosted by the company after they took my money. I would not recommend this company. Edit: I have a text from the manager stating the part was shipped. This was April 4th, and now it is April 14th. If it was backordered, I should have been notified. Also, it makes no sense why I am being ignored. It's interesting how she commented that a manager would call me about the part (2 days ago), but no one has called yet.

Very professional staff and the job came out just like it was…read more Thank you for your hard work

NO STARS - Deserved. WORST SERVICE EVER…read more Took my Jeep in to check breaks. Was told that all breaks were shot and pads were 3mm thickness. They wanted $950.00 for a break job. Took the Jeep home, they left the hood open had to pull over and close it on the drive home. They didn't tighten any if the lug nuts before I left, they were barely on when I took the tires off. The pads were 75% and the rotors were fine. I needed a caliper on the front drivers side. They flat out lied to my face. Terrible, horrible, experience. DO NOT USE THEM. ED Apley - Lexington

Bought a new Jeep Wrangler this past Saturday and was pleasantly surprised. This was our first…read moretime to visit this dealership and very happy with the way Zachary helped us. Bought the vehicle at what we felt was a really fair price with very little going back and forth. I will buy again from them.

I had the most delightful experience with everyone at Auto Excel! The detailed service report…read moreincluding pictures of the inside of my vehicle impressed me by far! What impressed me the most was the level of true service overheard for another man that was having service done to his vehicle - they gladly got a lyft driver to come and pick him up after an unexpected amount of time had been added to his wait! The client didn't ask - they simply offered right after telling of the extended wait time. Very professional. I highly recommend taking your vehicle and business here!

I would never go here again. Outrageous charges and probably for "repairs" not needed. I only…read moreused a local shop because the nearest dealer was in Ohio. Been to Excel twice with similar results. Always tell you to have a "Blessed" day, I think that is a code word for something else.

Buying a car can be a stressful decision, and most people do not enjoy the prospects of working…read morewith a salesperson. However, our experience with Ian Miller at Nicholasville was anything but stressful. I connected with Ian via email after asking about a car I saw online. He responded quickly, professionally, and even let me know that they had the color we wanted. He did not push us to come see the vehicle, which actually led us to wanting to work with him. We ended up buying the car, and Ian got us a fantastic price. Throughout our conversation, he was extremely efficient with our time (seeing the car and driving off with it probably took less than an hour), thorough and patient in his responses (I had a lot of questions!), and honest in his business with us - there were no sneaky fees or additional costs once we bought the vehicle. Unlike in other experiences at other dealers, Ian did not try to sell us other things or get us into a more expensive model - he really just helped us get exactly what we wanted. I can't say enough good things about Ian, and I would recommend him to family and friends. If we buy another car, we would choose him again. So, if you are working with a salesperson who is anything but kind, patient, efficient, honest, and thorough, do yourself a favor and head over to Nicholasville and ask for Ian Miller. He will make buying a car less stressful and perhaps even enjoyable! Thanks, Ian!

Waste of time. twice driving an hour and a half to see a car. First time they couldn't find it…read more Next time, made appointment, sales guy called to confirm which car I wanted to see. Showed up and the car was nowhere to be found again. Tried to get me to look at another car. If I made an appointment to see a specific car, which was confirmed as being there, why you going to bait a switch? Very frustrating and unprofessional.

Called to get a quote on having my truck serviced by them and the price they quoted me was 86%…read morehigher than everyone in Lexington. When I asked why it was so high they tried to blow smoke up my a**. I wouldn't recommend these guys.

Larry came to my house and replaced an alternator that was extremely difficult to get to and had…read morethe notorious torch bolt that was stripped out. He was able to get it out and was able to replace the alternator. He is very patient and is a great guy.

I was traveling on New Circle Rd in a narrow construction zone in heavy traffic when my car…read moretransmission would not engage. It was very hot outside and my air was not working the best. I managed to get off New Circle Rd onto another side road and was able get a tow truck and they recommended AAMCO and took it there. I was late afternoon and the shop was getting ready to close for the day. So I spoke to Al the next morning. The shop was booked up for the day (July 3rd) and Al said it would be Friday July 5th before they would be able to look at my car. I checked with them Friday morning and asked them to check my air conditioner while they were diagnosing the transmission, Al said the would. A short time later Al called and let me know the diagnosis and the cost. My car was ready very soon and the price was very good. I am a happy customer! I drove home to west Tennessee with no further problem.

Al at Aamco was recommended to me by my regular mechanic who, after running the check engine codes,…read morewinced and said I needed someone who specialized in transmission issues. Transmission issues. The dreaded phrase that strikes to the very heart of a car owner's bank account! I had the car towed to Aamco with fear in my soul! Al was able to look at my 04 Trailblazer the next day. He called to say he'd determined the problem was electrical, rather than transmission-related. (In my book, "electrical" is the SECOND scariest word in car repair.) He explained in detail how long he would spend looking for the wiry, sparky culprit, how much it would cost, and when he would stop to review with me what he'd found and if I wanted to continue if it couldn't be fixed quickly. Later in the day, he called to say that the problem was fixed and that it had been so straightforward, I'd only be charged the labor fee he'd quoted me earlier in the day! Now--I know I got away with a small bill, which alone would make me happy. But Al was extremely up-front with me about cost and time, was sensitive to my concerns about both, and (most importantly) did NOT take advantage of the fact that I was ready to shell out much more to get the problem fixed. I would recommend this shop to anyone, particularly if you have concerns about transmission issues.

They do ok work for a ok price if you can get them on the phone, and if they will return your…read moremessages. They are usually kinda full so it could take about a week to get in for whatever you need. Didn't go there last time because couldn't get them on the phone, and they didn't call me back after a few messages.

If I had VW or Audi right now, this is where I would be taking more car. Ed did great work on my…read moreJetta and did some spot on car inspections for us.

Had a couple of returns that needed to be amended and one that was very late that needed to be…read morefiled. They left my taxes on their desk for over a month with no response to any of my communications through text, phone or emails. i had a deadline that needed to be met and it was missed because of them. absolutely no professionalism here. i originally made this review May of 2024 under mangeluff 66. i see that one of their employees has responded recently and just because my screen name does not match with the email i gave you, does not mean you can just dismiss my post. you guys cost me a refund for that year and i am still not up to date cause i took it to H&R block which at least completed the returns but did them wrong. My name is Marion Duff and my husband is Richard. you guys absolutely did do this to me but it was not in 2024; it was a year or 2 before that when i was dealing with a lot of deaths in my family. i still have all the emails and texts i sent that went unanswered! anybody can handle a simple return with a couple of W2s, but you guys, nor H&R block, are worth the money you charge and i can get better info off Google than from your office. your office caused me great stress and problems that are still following me today! so dont just dismiss me like i am a NOBODY...

Andrew is the best!! Highly recommend to anyone/everyone. Makes my experience stress-free and quick…read moreevery year.