Rating hotels are a hard thing to do my standards are pretty high!! Nothing but great things about…read moreMonarch Motel friendly staff, easy check in and out, clean and nice room!! Everything we needed in the room , enough towels, clean clean, so close to restaurants, bars, fun things to get into, etc! We will definitely stay here again!

First impression upon arrival, nice motel, very close to campus. Clean, sparse rooms with just the…read morebasics. Walking distance to U of I but also in the heart of downtown. Nice shops and restaurants all around that you can stroll to. Free parking. Coffee maker, fridge, microwave, and hair dryer in room. We felt very safe for walking in the area at night. Lots of food choices nearby. After a sleep we determined that the bed comfort was good to ok. Pretty solid and firm mattresses with white sheets and a thin blanket. Good temp control in room. Not too hot but not cold. Best part was check in and check out via text is amazingly convenient. Cons: paper thin walls, so we can hear noise from other rooms. Plus the noisy traffic on Jefferson Street is very loud since it's a very, very busy street basically all day and night. Noted at 11pm there is still constant traffic swishing by. Super Thin windows with tissue paper thin blinds so there is absolutely no noise buffering. Could also hear music beats vibrating through walls. Sorry your ear plugs do not protect from music vibrations since there is no definitive sound but still can feel the beat while not hearing lyrics. I'm a heavy sleeper but woken up by this noise after several hours sleeping is too much! Then in the morning around 5:30 AM, the noise started through the walls again with the neighbor's bedside clock alarm going off . The in-room provided alarm clocks suck...as ours unexpectedly went off by 6am as well!!!!!! Plus we could hear the neighbor's voices through the walls word for word in the morning. An additional improvement suggestion that I think is very important for personal safety: the owners should install a deadbolt in addition to a single swing bar lock at the top of the door that they currently offer. Since this motel does remote check in via text their door locks are pin coded. It is very unsettling to think how little security the physical doors offer with a single swing lock inside. I would've felt much more secure inside the room if they also had a manual deadbolt above the door knob. Noted, this accommodation was much less expensive than other places in the area that were double what we paid here. Still we paid well over $200 on a Friday night. This is bottom tier lodging for sure but a trade off in saving money while being in an excellent location. Thankfully the streets in this area appear safe. Location is excellent for convenience but maybe not rest. Beware.

My group has been using this hotel annually for DECADES and we have hosted two World Championships…read morein Moscow with the University Inn as our base for rooming and banquets. I cannot recommend this property highly enough. Colleen Lopez in Sales is exemplary in making sure all the details are RIGHT! Tim Helmke in CATERING & CONFERENCE SERVICES will make sure your banquet services set the right tone (and the included breakfast bar is top notch as well) I could list every staff member.. from front desk to cleaning staff.. i have never had anything but A++ service at this property!

Stayed here on the Tuesday night before college rush drop off. Paid just under $300 for the one…read morenight stay in a double queen. The hotel was fully booked with many being students and families. Even though the hotel was busy, everything flowed nicely and it didn't seem stressful at all. Check in was quick online prior to arrival and when we arrived to pick up the key around 6 PM there was no line at the front desk. We were able to get parking just outside the entrance of our wing. When we took the kids to the pool, there were only a few people in there. And in the morning, there was plenty of food for everybody eating the complementary breakfast. We stayed in a bottom floor interior room. Our window looked out over the interior courtyard. There were a few people lounging about on the patio out there, but it felt perfectly private in our room. The walls are solid concrete brick. I thought that was interesting, but it probably contributed to the absolute silence during our stay. The beds were comfortable and they had all the things to make it comfy in the room like a coffee maker and refrigerator. The location is excellent being right across the street from the university and Winco and down the street from all the shopping. I highly recommend staying here if you want a really quiet night stay in a nicer hotel for the area.

Without a doubt the best hotel experience I've had in my many travels and stays over the last 24…read moremonths. Very clean and comfortable rooms. The beauty of this hotel is simple - Great service and functional design. The only negative comment I can make is their policy regarding special event weekend stays. If you make a reservation during homecoming, or the Lionel Hampton Jazz Festival or other big event at the University, be prepared to have to stay 2 nights minimum. This policy might not be limited to just this hotel, as there appears to be a limited number of hotels in the area. Moscow is one of the best small towns in the region. The University is great, and the hotel is no exception. Definitely worth your stay.

Rhonda and the front desk staff did an amazing job in helping me get a graduation gift to my best…read morefriend! They didn't have normal size champagne bottle, just minis. So I asked about ordering DoorDash. They were more than willing to accommodate and they communicated when they received it, as well as when they delivered the items. After sending me a picture, I was blown away. They even made a beautiful etched card to go with it! It was so well presented and was beyond what I expected. Wonderful staff!! We will def recommend this place in the future!

Satisfactory accommodations, especially when you just need a place to sleep while visiting the…read moreUniversity of Idaho. Proximity to the U of I is just across the street near Walmart and an Applebees. Compared to the other hotels on the block the La Quinta appears to offer ideal pricing. All rooms are accessed inside through the lobby. The lobby opens into a seating area and everything appears clean and well managed. Just beyond the lobby is an enclosed indoor pool. We could smell the chlorine as we walked in the front doors. Check in was very easy and the employees were all very friendly. Our room was on the second floor, and it was easy to access via the staircase or the elevators. We booked a king room. The room had a lot of floor space next to the bed near the window. The room came with a coffee maker, microwave, and mini fridge. Everything appeared to be surface clean. The bed was very comfortable and also was visibly clean. They provided five very nice pillows on the king bed. The temperature in the room was perfect for a comfortable night sleep. The bathroom was sufficient. I like that they provided Dove toiletries. I would say that the rooms are pretty quiet as the hotel is set pretty far back from the street and there is a hill behind the property so you really won't hear any outside noise. Our room had a locked adjoining door to our neighbors and we could loudly hear their TV and their voices a bit later into the evening than we would've liked. Once they went to bed we had a very quiet night sleep. I found this super annoying but normal for hotels. Breakfast in the morning was a very simple spread. Fortunately, they provided hot options like eggs and sausage and they had a single waffle maker, which was very very popular. For the price of the room and the included breakfast, I would definitely stay at this location again . This was a very good value.

We booked this last min for the WSU homecoming game. All our usuals were sold out or a ridiculous…read moreprice so we decided to try this Great location since close to Applebees and grocery and a quick drive to WSU We checked in late at 10pm and it was easy and quick. I was just what we needed of the two bags, a desk, I'm a fridge, and TV and chest of drawers. Everything seemed very clean and the beds were comfortable, offering a ton of different pillows We did have a view of a dumpster which wasn't great but it also didn't matter because we just literally needed to be at the hotel to sleep and then go about our days. They respected our "do not disturb" sign and let us check out one hour later One thing we do not like is soft water and it was very soft so of course that makes you feel like you can never get the soap entirely off your body. But then for a few hours it was randomly hard water but then returned to soft water. So I'm not sure what was going on It was great for the price that we paid

Stayed here over the weekend for Parent's Weekend at WSU. Was a little frustrating to be 7 miles…read moreaway in Moscow but that's what you get for lodging around there for major events. Lucky to even get this room. I can't tell you how pleasantly surprised we were with this establishment. Every employee we came in touch with wanted to make sure we had everything we needed including the husband and wife team that manages the hotel. It made me feel like we were staying in a 5 star resort. The room was completely clean and we stayed for 2 nights so they cleaned it on our last day as well. There is a full breakfast every morning. I don't mean like some crappy coffee and donuts. Full breakfast. The folks there literally made me feel like family and I think that's an absolute superlative standard that needs to be pointed out. My wife and I decided we'll stay here every time we come to Pullman now even though it's 7 miles away.

This is a former Super 8 Motel, keep your expectations low. For the price it was ok. We got in…read morelate, around 10pm. Front desk staff was very nice and friendly. There is no elevator but found the walk up to the second floor very short. The room had a funny smell, was old and the floors were not clean. The tub is dingy, the bathrooms floor was not clean, and we had to flip the switch for the power surge strip to turn the tv, microwave, and fridge on, no coffee pot in room. The blankets were thin and the mattress was not comfortable but not too uncomfortable, our room also had a hanging rack right next to one of the beds which caused a few head bumps. There are two vending machines in the lobby, one has some frozen sandwiches. Breakfast is very minimal. It included yogurt which is precooked into mini cups, toast, english muffins, cereal, coffee, apples, a waffle bar, hard boiled eggs, and apple & orange juice machine in a small dining area. There was plenty of parking and the area seems safe. If the weather is nice, it's a short walk to the university. There's also a target, Walmart, winco and other shopping and eateries within a 5 minute drive. Although this hotel is very rough, we felt comfortable and enjoyed our stay, the other guests were pleasant, it was relatively quiet, and the staff were friendly.

My father was refused services by the Hillcrest Motel. And we are sharing his story with a number…read moreof outlets in the coming days in hopes that the motel and community will give serious thought to the deep harms that come from discrimination against customers--in all its forms. After a hard day's work, my father walked into the Hillcrest Motel and inquired about a room. He was asked why he was in town, and he told the receptionist that he was there for his job (he makes ends meet for his family by cooking food at festivals and fairs--and he is serving food at the Moscow fair this week). Inexplicably, when the Hillcrest's employees learned that he was working at the fair, they turned him away. They told him that they would not rent a room to him. That is unacceptable. I grew up watching my dad work endless hours to provide for us. To hear that he was refused a warm bed, far from home, because of what he does for a living--is antithetical to everything I believe in. Indeed, it's treatment like this that inspired me to become a lawyer. Discriminating against someone based on who they are--whether that be their skin color, their gender, their age, or yes, their job--is deplorable. It runs counter to the most fundamental notions of equality. And that a company would turn away a man, a father, a husband--because of what he does to provide for his family--should give us pause. I can only hope that the management here will seriously consider what it means to discriminate against folks and whether that is truly how they want to treat their customers.

It's a decent place for the cost. It faces the main road through town…read more The staff lent us extra towels, and let us check in early. My two issues - the curtain wouldn't close all the way and my room faced the road and the door wouldn't lock properly.

I would advise against staying here. Spent the weekend…read morevisiting our daughter at WSU and paid football game prices ($600+ for 2 nights). It was mid 20's both days we were there and our room had no heat. They gave us a space heater and a blanket on the 2nd night and then offered a $50 credit upon checkout. I'm taking this to the BBB and more since supplying heat is a basic necessity for a motel to provide. Sinks both had faulty nozzles that sprayed everywhere and the shower was either lava hot or glacier fed, along with a bad nozzle that seemed more like a WaterPik. I gave them an opportunity to make it right (NW Regional Director) but got nothing - not even a phone call. Stay out of Moscow and stay away from this business.

Jus Just had an absolutely terrible experience at @studio 1 overnight and extended stay in Moscow…read more Their website says pet friendly and we also called to verify and yes "pet" which includes cats right!! My cat is at WSU getting radiation treatment for cancer. We drove 6 hours to spend the weekend with him as he has to be hospitalized for 2 weeks. So this morning I called reception and spoke to Kristi to make sure no one will come into our room while we were out getting coffee because I don't want my cat to get out and she literally started yelling at me telling me to get my cat out and she's going to fine me $250. I explained the website said pets and we called and verified. She just kept shouting and would not listen. We went to reception and I pulled up the website to show her and she went ballistic on us. We asked to speak to management and she refused. She told us if we did not leave she would call the cops as we are making her feel threatened and unsafe. We told her to go ahead and please call the cops and we would wait. She did call them. Kristi locked KitKat in the room and would not allow us to get him out. This cold hearted volatile woman locked my 14 year old cat with cancer in the room! Cops were great but all they could do was get the room opened and make sure we left as hotels can refuse anybody for any reason. Kristi is an absolutely horrible disgusting human being. They also charged us for 2 nights and threatened a $250 fine, that's theft! Also just by the way they gave us the wrong key card when we arrived and we walked in on a hotel guest in the bed! They also charged us for 2 nights!