Dr. Clewett listed to our concern, asked thoughtful questions, and provided us with personalized care that addressed more than just the concern we came in for. We will be able to manage symptoms at home and before they become an issue as a result of her care. read more

Dr.Albert was fantastic! He was professional, Kind and very knowledgeable. He was thorough in getting to know our daughter and her medical history. He took his time explaining things in a way we could understand, nothing felt rushed about the appointment. You could tell her really cared! read more

Scheduling is an absolute nightmare with this practice. Recurring cancellations, especially for well visits, and zero flexibility to accommodate patients. The front desk staff, particularly their lead, Christian Hernandez, is rude, condescending, and dismissive. I have never encountered a front desk so hostile--it feels like you're bothering them by calling. The lack of empathy here is disheartening; you're just a number to them. They don't seem to care about building relationships with their patients or families. Reading the other negative reviews, I can confirm they are spot on. The only reason we stayed with this practice for 12 years was Trish McDade, who is a bright spot in an otherwise disappointing experience. However, the latest issue was the last straw, and we are leaving on a very sour note. It's sad to part ways after so many years, but the overall management and attitude here make it impossible to continue. read more

We have had a world-class pediatric experience at this practice with our kids for over five years. All the nurses, assistants and physicians we interacted with have been great including Drs. Mazid, Tsai, Srinivasa, Murphy, Nguyen, Phan and too many names to list here. Sadly, one of its pediatricians left the practice to work for FDA. Being a practicing pediatrician requires a special calling and not everyone can adapt to all that the job demands. Well checks have been the best as my kids have not needed very many sick or same day visits as a couple of reviewers have expressed concerns. We are still learning when a child needs a pediatric emergency room, urgent care rather than a visit to FPA? Some bright spots: we liked the efficiency of the drive-thru vaccination station that FPA set up during COVID. Overall, it has been great bringing our kids here and would highly recommend Greenbriar. A recent introduction of round-abouts in Fairfax has confused our GPS mapping software guiding drivers to go to Washington rather than Western Fairfax which is erroneous considering that the Eastern most office of FPA is in the Western-most edge of Fairfax. Which just goes to show that newcomers cannot trust their GPS to take them to Greenbriar. We were able to get all the care we needed by being extra flexible willing to driving to alternate sites such as Brambleton and Centreville. With all the change to the community that has been in the works with the dominant employer of the area ever evolving its priorities and employment levels: kids coming and going with permanent changes of station, reductions in force, or pockets of recruiting, we hope your family will enjoy this resource as much as we did. Everything child-related in this community needs a waiting list so if expecting, I advise checking out this practice and making any arrangements ahead of time. read more

Our family has started coming here when our daughter was born and have continued to come here as our family grew with the addition of our son. They've made vast improvements in their operations and we've had more positive experiences here over the past few months, such as text messages for appointments, online check-in (link is texted and emailed over to you), vaccine clinics, and shorter wait times. We've gone to both the Greenbriar and Centreville locations so our experiences reflect the doctors and nurses there. I've had a pleasant experience with most of the providers and healthcare staff with the exception of 1-2 one off experiences. I've been able to come in for same-day appointments as needed and have received callbacks from the nurse advice hotline within an hour or so of leaving a message. I feel confident that my kids are in good hands when we come here, and hope that their operations continue to improve to make our experiences even more seamless. read more

Service went down the drain the last few years. Chris is a clown and accused me of lying. Missed a flu shot appt and they try to charge you $50. Stay away from these thieves read more

DO NOT COME HERE!!! Long story short, they never sent the first two visits to my insurance despite having valid insurance and plenty of time to do it and then tried to charge me $1,300. When I refused, they "kindly" dropped it to $480. My insurance sent them several notices that they were not allowed to bill me, yet now I am getting letters from a collection agency. I am considering legal action to get this harassment to stop. I took my newborn to here up until his 6 month appointment. I had no issues with the care, but they never sent my first two visits to my insurance and neglected to let me know there was an issue except for one notification through their portal saying there was invalid insurance. This notice came 2 weeks after the baby got switched to his own plan, given no specific information on which visits the insurance was invalid for, I had assumed there was an issue with his insurance as I had not been given this notice in the month and a half since the initial appointment under the mother's plan. I tried to get this resolved, I was told there was no more problems less than 2 weeks after that notice. Then I got another notice saying that a previously unreported balance was being sent to collection in 4 days. I made frantic calls to the billing department and got no answer until a call back about a week later, after it said it would be sent to collection. During that call, they said they'd look into it and call me back, they didn't do either and I figured no news is good news until 2 months later I got another collection notice, called them again and they lied to me about some vaccine being not covered by my insurance and that was why it was declined. I called my insurance, they did cover that vaccine but they had never received anything until mid January and my baby was seen on October 5th, the 15th, November 1st, and December 2nd. Good doctors, absolutely abysmal billing team and poor customer service. I will miss my baby's doctor read more

I have had a wonderful experience at this practice. I went to Dr. Murphy as a child and she and all the other Doctor's, PA's, and Nurses give wonderful care. I always get appointments fast and extremely quick service with questions. They welcome our family each time we have an appointment so kindly. They are thorough and take concerns seriously especially giving extra care to first time parents. They all are knowledgeable and kind. I would not trust any other place with my daughter. read more

We are leaving this practice after a few years of bringing our 4 kids there. I don't think we have ever been able to see a doctor on the day of which made us rely on our pediatric urgent care every time we needed to see a doctor. Enough was enough and I regret not switching earlier. No complaints about the doctors or staff, just nearly impossible to get an appointment when your child is sick. read more

We've been seeing Dr. Panneer since our baby was born. She used to be at Tysons Pediatrics and is now here at Fairfax Pediatrics. She's been fantastic and the sole reason why we visit the office. The staff has been friendly but communication has been a problem at times. read more

We've been going to this practice for over 4 years however they are difficult to book an appointment with for sick visits. Well check ups are great but despite having 3 locations, this has been the 2nd time we've been turned down to try to book a sick visit because they are fully booked in the middle of the week. I ended up transferring my kids to a different pediatrician. Your plan B would be to go to an Urgent Care for sick visits all the time which I don't necessarily prefer if my kids have primary doctors in the first place. Sad to say goodbye to this practice. read more

Poor customer service. You are truly just a number. Was required to schedule multiple follow up visits including a costly hospital visit due to a misdiagnosis. There are better options in the area. read more

My family recently transferred to this practice due to our old pediatrician closing permanently. We've only been here less than a year and it's horrendous to say the least. The Fairfax location lost my children's medical records from birth, and they don't seem to have an explanation as to why or where it is. The ONE phone number that's listed for them, that connects you to all the locations, will leave you on hold for Atleast 20+ minutes. I'm sad to say I feel like this office is unreliable. I just feel pure chaos. Ready to find a new doctors office. Pronto! read more

With four children scheduled to be seen over a period of five hours (8:20-11:40), we arrived 17 minutes late for the first appointment. I politely expressed disappointment that the first appointment was canceled and waited in the lobby for over forty minutes until the 9:20 appointment. At 9:20, the front desk attendant asked what I was waiting for, and I noted the 9:20 appointment. I was then informed that ALL FOUR appointments were cancelled and none of the children could be seen. The appointments were scheduled weeks in advance. Christian Hernandez, the front desk lead, claims that this was a "miscommunication," though my presence in the lobby was an unmistakable physical sign that the three other appointments should not have been canceled. The office vindictively let us wait in the lobby for forty minutes to be told that they cancelled all appointments, intentionally wasting our time and endangering the children--all because we expressed disappointment. If I was involved in management of this business, I would be deeply ashamed of the staff's behavior. Clearly the practice is in need of new hiring and training. If the practice is capable of such unprofessional behavior for our family, I can only imagine others are suffering as well. We hope someone with managerial authority in the group makes substantial changes. read more

I have been coming here for 16 years. All 4 of my kids go here but I will be finding a new practice. They are always overloaded, have lost all of their great doctors/RNs and even when the waiting room is empty you can expect to wait for close to an hour past your appointment time to be seen..every single time. Completely unprofessional. People have work, school and other things in their lives that they schedule around..to leave them waiting without any update is ridiculous. This happens every time for the last few years. I took my son out of school very early to make sure we got here on time. Appt. was 2:40pm..here it is 3:30pm and I have had to ask twice where the doctor is. read more

Since the pandemic, their operating practices have not met the needs of the patients. The phone lines say they open at 7:30, but its rare that they actual open the line on time. After hours nurse has been helpful, but can't schedule appointments. Doctors generally are helpful, but have had a few negative experiences around common illnesses like hand, foot, mouth or ear infections. read more

The staff are extremely friendly and very cooperative. The doctors are very patient in answering all the questions and take time to talk with you and make you very comfortable. Overall a very pleasant experience every visit read more

Fairfax Pediatrics Associates - Pediatricians Near Me - Fairfax, Virginia

Very Bad customer Service. Not a helpful support or responses. Very bad portal. Very bad call center service. Would like to step out of Fairfax Pediatrics. read more

After relocating to the Manassas area from Maryland, I stumbled upon this practice for my 2 daughters. As a nurse myself, I feel this practice has taken care of us the way I take care of my own patients. We have seen several providers (docs and NPs) and they've been lovely and thorough. I've never had any trouble getting a receptionist on the line and have gotten visits quickly when I call to schedule. One of my children is special needs and staff is great at making sure she's comfortable before, during, and immediately after visits. They're local, convenient, and in my opinion have given my family great care. No physician office is perfect and the Covid pandemic has literally changed the way healthcare staff/offices practice. Despite these new changes and the additional COVID related work load the practice now has to carry, I feel very confident in knowing my children are in good hands. read more

Luckily we have since moved to a different state, but what happened at this pediatrician office has bothered me since. As a first time Mom I had some concerns about vaccinations. I brought some questions to the pediatrician. As soon as I asked questions about vaccines his demeanor changed and he became quite rude. He gave me information on vaccinations, and why they were perfectly safe. Which I of course looked up. One of which led me to how much aluminum is in one particular vaccine. I then cross referenced with the CDC how much aluminum a child should have. The aluminum amount in the vaccine was 15 times the amount then what was recommended by the CDC. He also let me know that he does get paid by insurance companies an extra $400 a year for every fully vaccinated child. Every child is different, there are risks to getting vaccinations, as a mother, you need to decide if the risks out weigh the benefits. At the end of the day there are risks to vaccinations. But instead he cared so much about his money, he didn't want to go over risks and sent me information that made me questions vaccinations even further. Also bothered because he told me my son had a heart murmur. He was the first doctor to mention this, he had seen a doctor at the hospital at birth and another pediatrician before moving to VA. Since moving away from VA again we found another pediatric practice and have had two doctors listen to his heart, neither can hear a heart murmur. Makes me question if there ever was one. Or was he just scaring me because I had questions he was uncomfortable with. Also got blood work recommended by the doctor while we were there..... they never called to tell me the results. Assuming they are fine. At least add something to the portal. Do not recommend. read more

Their patient portal is a nightmare and even though I updated my address in the patient portal and while doing the check in process, they had my address wrong using an address from three years ago so I did not receive bills in the mail and they penalized me for that. They sent my bills to a collection agency even though I told them they had my address wrong and I never actually received a bill. Very difficult to work with and not understanding read more

So, it looks as if the front desk staff have been completely changed over, to the point where I can't remember the last check-in/out where I experienced rudeness. They have also streamlined the check-in process. I've needed several last minute appointments and have always been able to be seen. I have used their early morning walk-in service at least 5 times, and that has been GREAT (albeit sometimes slower than a reg appt) to get the ball rolling on treatment, if any is required. I've also had a good experience with nurse call-backs. The vmail says they will return calls within one day, but I've gotten called back as soon as within the same hour. I think they've made quite a few changes and are worth checking out. read more

This is where we bring my nephew and nieces for check ups. It is close to our house and I like how it is located close to a commercial area and yet it has that peaceful surrounding. The clinic itself is nice. Met one of their staffs, her name is Net. She was very warm and friendly. I like how she entertain our questions and make you feel very welcomed. read more

Fairfax Pediatrics Associates - Pediatricians Near Me - Fairfax, Virginia

Up until last year, we loved this practice. We started having issues with little to no communication about our kids from Dr.to Dr., had trouble getting a call back from the non emergency line for 48 hours this past fall when our kid was breaking out in hives, were requested to show up early to an appointment for blood work, just to wait over an hour to find out the Dr decided the blood work wasn't necessary again due to miscommunication between the Doctors. The last Dr we saw was more interested in just finishing the apt and rushing us through it since the office had officially closed for the day. It seems like this office is more interested in quantity of patients coming through rather than giving quality care. read more

I've been trying to get the annual check up appointment for my children for 2 weeks. I've been calling and on hold for 10minutes to get someone but failed. I left vm to their phone to get a call back but did not hear back from anyone over a week. I submit a request online but no one reached out. I called today and someone actually answered, and their excuse was high call volume. Obviously they cannot handle their current volume of patients, so I am changing the practice. read more

Nothing but issues with this office's billing department. They claimed I owed money for a visit that was fully covered by my insurance. Spoke with the insurance agency who made it very clear that part of their agreement between Johns Hopkins US family health care and Fairfax Pediatrics Associates was that "UNDER NO CIRCUMSTANCES MAY FAIRFAX PEDIATRICS CONTACT A POLICY HOLDER REGARDING PAYMENT." Everything was to go through the insurance agency because under this policy, the policy holder has no deductible, co-pay, or out-of-pocket costs. The incorrectly billed visit was then sorted out between the office and the agency... then I went to several more appointments with my children and no mention of any outstanding payments... but today I got a debt collectors notice. Well done Fairfax Pediatrics! You've now negatively impacted my credit score due to your own incompetence and breach of contract with the insurance provider. Looking forward to receiving your apology and a nice settlement check to compensate for the time and energy it will take to correct my credit score. Also, during the visit that I'm being erroneously charged for, you took a blood sample for metabolic screening and failed to send it into the Virginia State offices until after a four day weekend so my infant daughter got to get stuck with a needle again and we got to waste another day at the doctors office. Do yourself a favor and find a different office. The doctors are generally good, but the entire administration/billing departments are rude and incompetent. read more

This is a really really scary hospital. If there is a problem, there is no place to complain. If there is really no hospital nearby, go to this hospital, but if there is another hospital, NEVER GO. There are many good doctors out there. But it's really, really hard to meet. You have to wait 2-4 hours to make an appointment before you can talk to the staff. Of course, it is difficult to find a doctor. Most importantly, the staff are really unfriendly. Perhaps because it is difficult to contact the hospital, they seems to be reassured and treat his customers rudely. In particular, "Lauren", who delivers the test results, is rude more rude. I felt up to her racism when she talked to her. When I say something, she avoids answering because she always "I don't understand, I don't understand it" and she keeps repeating the same thing over and over like a parrot. Even if you ask a lot of questions, she just hang up during the conversation. I think, Lauren should look for another Job if she doesn't understand customers word that much. It was really unpleasant conversation with LAUREN. My child did a blood test and the hospital made a mistake and didn't get the results. The hospital never said sorry, nor did they tell me who paid the money. If I want to do it again, they ask me to make an appointment, but that itself is annoying. Because I have to spend another 2-4 hours making appointments. And she said if I don't want to do it, don't do it. If it was a test that wasn't necessary in the beginning, why didn't they explain it? I think They looks keep the test money from my insurance and did not give me the result because they had a technical problems. Of course, I couldn't ask it, because NO ONE CARE OF Customers PROBLEMS and NO ONE LISTEN IT, So no one answer me. read more

We've been taking our children to Fairfax Pediatrics since August 2009. We have been very happy with all their services for our children and they are very thorough with all issues and sicknesses we've had. When my oldest daughter had the Roseola virus in 2010, they were very proactive, took blood tests, made sure she had proper care and ensured she stayed home until she was well again, as her red blood cell count became adversely affected by the virus. The front desk staff have changed a lot there and we've never had a bad experience. Their fairly new "walk-in hours" for sicknesses is great too, although it can be a long wait, it's more convenient than making an appt later in the day. I highly recommend Fairfax Pediatrics! read more

We had some good experiences here with certain doctors but there have just been too many issues that we decided to switch practices. First of all, getting through to a receptionist is almost impossible. I have tried to call on multiple occasions waiting on hold for 10 minutes until I decide to hang up and try my luck another time. One of the nurses and doctors at the Brambleton office rushes and talks a mile a minute, it's somewhat stressful. They were also quite rude with my family because we were late, yet we were waiting in the parking lot of their call to come up to the office. Lastly, the advice nurse (if she ever returns your call), is pretty blunt and rude as well. read more

I've been going here for years! I Love Everything about them!!! They have two locations one in Fairfax and the other one in Centerville. You get the same customer service experience! read more

Lovely place with amazing doctors. The only problem is that they bill that first week visit you are supposed to have with a newborn once you've been discharged from the hospital as a regular office visit and not a well-child visit. They also bill it as a new patient visit, so you can get stuck with a large bill if you haven't met your deductible yet. Most insurance companies will cover that first week visit as a well-child visit and the visit is recommended by the American Association of Pediatrics. Fairfax Pediatrics, as I was informed by their billing representative, only starts billing well-child visits starting at the one that occurs at two-weeks old. Just FYI. The doctors and staff are amazing, but this issue with billing is really sour. read more

Trish McDade is AH-mazing! We've been seeing her since my Mini-Me was roughly 1-2 years of age, she's now 10! I definitely recommend her 100%. read more

We love this practice and are so grateful for the wonderful care they provide for our children. All 3 of our kids (5, 7, 8) have seen Dr. Villa since birth, and she is the greatest. She is knowledgeable and thorough, has such a warm and calm presence, and always takes the time to answer all of our questions. For the past almost 9 years, with three kids and countless appointments, well and sick, I have never had a bad experience and have always been confident that the kids are receiving excellent care. Thankful for Fairfax Pediatric Associates and all they do! read more

We've had good experiences with this practice at both their Fairfax and Centreville offices. We've been taking both of our boys since birth. Our oldest is now 3 and youngest is 1. We prefer some physicians over others, but all we've met have been professional, courteous, and knowledgeable. They have two locations, which provides value to our family in being equidistant to both offices. They can handle a lot of tests in-house. I would recommend them to others. read more

We have been with Fairfax Pediatrics for years now. For the last few years we have been seeing Dr. Clewett. She is fantastic! She and her team are always on top of things. They do a great job at ensuring that kids' medical needs are fulfilled and that parents are updated of the latest trends in pediatrics. I would highly recommend this practice & Dr. Clewett read more

The staff and services were all so great they did such a great job. Helping me thru everything and I am very satisfied with the attention and help they gave me!!And Mrs Net Angeles was very helpful and super nice read more

My wife and I have been taking our daughter to this office for about a year and a half. We are very happy with all the doctors. We especially like that we can check in prior to our visit using the internet. All of the doctors take the time to answer all of our questions and explain things very well. The nurses are very nice. They really make an effort to comfort and treat my daughter very well. The receptionists are also very nice, especially Net, who takes the time to personally greet us every visit. read more

After trying a few different practices with my first child, I found that this one was very inviting and the doctors were knowledgeable. After having my second, we experienced some complications due to RSV. I called the advice line, which they immediately called back and had me seen right away. One of the nurse practitioners, Liz, was fast acting to get us admitted to the hospital before I even arrived (no wait whatsoever). She called every day to check in on us and to this day has a special relationship with my daughter. Due to my experiences, my third child comes here too even though we have moved away from the area, I still make the trek to this practice for the individualized care we get. The receptionists know me (considering how often we come with three kids!) And make sure to get me an appointment. Meg, Dr. Mcdade, and Dr. Wolfert are amazing and could not recommend them more! read more

rude staff and bad doctors. please stay away from this place. They don't honor appointments and have no courtesy to tell you even after one hour of wait in office. read more

Most doctors are very nice here. We have been going here for three years and we particularly like Dr. Tsai because he is very friendly and willing to answer any questions we have which is very comforting for first time parents. The only thing I'd say Is that they are busy and it's hard to get same day appointment if my child is sick. Otherwise highly recommend! read more