In a nutshell: 1)…read moreValued as a diamond member. Checked in online through app and had my digital key in a few mins. 2) Nice big clean room 3) Deluxe breakfast! (carnitas with the trimmings) 4) Helpful front desk 5) Nice gym, with plenty of space and items

Hotel is connected to a shopping center, quite a bit of traffic. But you're able to unload up front…read moreand take everything to the room. There's a garage where you can park your vehicle. Nice area, tons of stores to walk to. Staff was friendly. Breakfast included and was delicious. Tons of options. The room was very clean. The views were amazing.

The best part of this hotel is that it's across the street from a bus station that can take you on…read morea quick 20 min trip to Penn station in the heart of New York City. The worst part of this hotel is that the attached parking garage is not secure and during our stay, one of the other hotel guests had all 4 of their tires stolen off their vehicle while it was parked in the overnight parking structure.

The staff here were all amazing and their service gets 5-stars, but the property itself is your…read moretypical 3-star Hyatt Place experience. I will say I appreciate that they have free parking, as that can be hard to come by in this area. The rooms were fine, even if a bit dated, and the complimentary breakfast was also just fine for being included in the price. It will do if you just need a spot to hang your hat.

We have stayed at this hotel a couple of times when visiting New York city. This is a good location…read morewith easy access to Midtown Manhattan. The hotel and rooms are okay and in need for some upgrades. The hotel was completely booked both the times we were here but we were able to get rooms for our group close to each other. The staff is friendly and was available to help when needed. Nothing fancy but good hotel option when in the area.

Worst hotel I've been in - I travel a lot and seen everything. The first room I got had a broken AC…read moreunit. Got moved to another room. Red stains on the curtains, black mold/rust/cracks in the shower, yellow stains on the bedding.. everything was disgusting.

The Envue is in a waterfront location, with great views of NYC skyline. Modern decor. Main lobby…read morehad an open layout, with large windows so can enjoy the view. Too much reflection when taking photos of NYC at night though. Better to walk outside by the Port Imperial ferry terminal, and along the riverfront walkway. Complimentary water bottles upon check-in. Were informed that Breakfast is available for a fee. Rooms are small. King-sized room had a sizeable bathroom with double sink. The double room was much tighter, with regular bathroom size. Modern fixtures; nice coffee maker; mini-fridge wasn't cold and kept tilting forward. There is a gym and pool but didn't get to check them out. We didn't bring stuff since we thought we just had time for sleeping, but pleasantly surprised when we got late check-out at 2pm. Daily parking fee (ticket said pay at a pay-station before retrieving car but after looking around and finally asking at the lobby, can just pay right before exiting.) Elevators from parking lot.

Overall a nice quiet hotel with an accommodating front desk staff! I was a bit taken aback by the…read morefollowing: No bar soap upon arrival, available next day! No additional blanket in the closet - had to ask! No hook for the ironing board or iron in the closet. The toilet was not fully scrubbed around the bowl - saw old streaks of urine coming down the front of the bowl. The toilet seat looked cloudy, not as clean as it could/should be. Lower half of bathroom wall had stains and needed a scrub! But the hot shower and flow was ideal! I'd return as the stay was convenient for a NYC Christmas!

This review is based on Gateway Lounge. The Gateway lounge was soo! good me and my sister had to…read moreeven leave a 2 quarters tip! The bartender was 10 out of 10 service. If You're staying at Best Western Premier NYC Totally Recommend Coming there.

I have never written a review before, but this experience was bad enough that I felt I had to…read more My wife and I have been traveling up the East Coast and intentionally chose Best Western properties because we signed up for the rewards program and thought we were getting good value through the points and discounts. Unfortunately, this experience completely changed my opinion of the company. We originally had a reservation for three nights starting the following day. We arrived at the hotel around 7:30 PM and asked the front desk if they had a room available because we wanted to check in a day early. The gentleman at the front desk said they did and told me he needed to contact his manager to figure out how to change the reservation and what the price would be. I honestly didn't understand why this was such a complicated process, but I waited. About 15-20 minutes later, he came back and told me it would be around $1,100 for the next three nights. I was shocked because I was literally looking at the Best Western website with this location on my phone and saw the room advertised for $159 per night. I showed him the price, and once again he said he needed to speak with his manager. Another 15 minutes went by. He came back and said his manager could do it for $900 and something. Again, I showed him the advertised online rate and explained that I didn't understand why I was being quoted hundreds of dollars more than the rate publicly advertised on Best Western's own website. Once again, he went into the back to speak with his manager. At this point, I called Best Western customer service myself. I explained exactly what was happening, and the representative looked up the website and confirmed that the $159 rate was showing online. I asked if he could speak directly with the hotel, but he said he couldn't do anything about it and transferred me to another customer service representative. That's when things got even worse. I explained the entire situation again. Instead of trying to help resolve the problem, the representative told me that because I had previously agreed to a $280 rate, I had to pay that amount. The conversation became so heated that he was yelling at me. I sincerely hope Best Western reviews that call because the way I was treated was completely unacceptable. I was standing at the front desk while this was happening, and even the hotel employee was shaking his head at how embarrassing the conversation had become. The guy on the phone was so unprofessional. At that point, I told the front desk employee that I wanted to cancel everything. I no longer wanted to spend another dime with Best Western. I was then told I was "too late" to cancel, with the guy on the phone because it was on speaker phone, I hung up the phone because the conversation was going nowhere. My account at the hotel was then apparently locked by that person and the price being quoted somehow went even higher. Again, this sounds unbelievable, but this is exactly what happened. After another 20-30 minutes, the account was finally unlocked. The front desk employee spoke with his manager again and came back with yet another price that was still nowhere close to the advertised online rate. Eventually, the manager offered us two choices: receive a refund of our deposit and leave, or stay that night at the advertised $159 rate and figure out the rest of the stay the following day. By this point, it was after 9 PM. We were exhausted from traveling, so I agreed to stay that night at the $159 rate. Then I was told they were going to charge me $900 and something and that the manager would reimburse me the following day. At that point, I had enough. I canceled the stay and decided I would rather find somewhere else than continue dealing with this situation. What should have been a simple conversation -- "We'd like to check in one day early; do you have a room available?" -- turned into hours of confusion, multiple trips to the back office, conflicting prices, a customer service representative yelling at me, and an experience that left me completely frustrated and embarrassed.

One of my most bizarre hotel experiences to date. I only stayed here because I was visiting the…read morearea for a concert at MetLife Stadium and wanted to stay somewhere decently prices near the venue outside NYC. I do not recommend doing what I did. Check-in time is 3:00pm. I received a call around 6:45pm--without addressing me or the caller saying who it was--asking if I was still coming. I have stayed in plenty of hotels across the country and never received a call like this. It's not like they were at full capacity and trying to accommodate guests without reservations judging by the parking lot. I didn't call back since I was so close to the hotel when I received the call. Hotel staff in general, whether I communicated with them in person or over the phone, weren't the most helpful or friendly. I know this isn't a hotel anyone stays at for the ambiance or scenery, but this takes the cake for the ugliest hotel views I've ever seen. Dirty windows showing a closed pool and buildings. The bathroom is very small and the chair at the desk is so flimsy I felt like I would break it if I leaned back at all. The bed was decent enough but the covers were very thin. That was just the beginning though. The halls are narrow and the walls are thin as you would expect in a hotel in this price range. I could barely sleep between the noise from other guests and the housekeepers constantly chattering in the morning. The room looked clean enough when I checked in, but upon further examination, it was not spotless by any means. Most notably there were some mysterious red stains in the corner of the room. Maybe it was ketchup, maybe it was blood, maybe something else, I don't know. I told the employee at the front desk when I was checking out and ahead said she's let housekeeping know. The cherry on top is realizing I left a shirt I bought at the concert on the bed before checking out. I'm typically good about checking a hotel room before I check out, but I was tired and wanted to get the hell out, so I just left. I called the hotel that night and was told by the front desk employee that he didn't see anything in the lost and found but I would get a call in the morning. I did not, so I called back. This employee at least called housekeeping, but said nothing was found. I will absolutely never come here again and would never recommend this place. There are other hotels literally across the street and next door if you do need to stay in this area. They may cost more but I would assume it's worth the extra cost.

This place is run down do not waste your time or money, spend a few extra bucks and avoid this…read moreheadache. After being checked into a room we couldn't even get the door open to we were moved to a room that didn't have a working TV or phone. When we went to inform the front desk of the many issues we spotted rodents frolicking around the lobby! Do NOT book a room here you will instantly regret it. I had to call my financial institution and dispute the charges before they decided all my evidence to provide for the dispute was enough they better just release the funds and give my money back. They insisted on fixing the issues the next morning until I started recording videos of the rodents prancing around in the lobby. Health and safety hazard RUN! Wyndham needs to drop them like a bad habit, Days Inn @ 2600 Tonnelle Ave is giving them a bad name.

Great location and great views!…read more The water taxi/ferry is directly across the street. Can't beat it! You can't purchase tickets on board - you need to download the NY Waterway app. The hotel elevators have seen better days but the rooms are clean and spacious. We got upgraded to a room with a panoramic view of NYC. Make my day! Staff are friendly and helpful. You can purchase late-night snacks in the lobby. We'll stay here again!

The location of this hotel is great, walking out you can take the harbor boat to Manhattan within…read more10 minutes. If you get back late, there's a direct bus from Manhattan station to a bus stop across the hotel. The views are also beautiful, overlooking the waterfront between NYC and NJ. Service is quick and friendly. My only gripe with the hotel, similar to other reviews, is that the hotel is pretty dated. The elevators are slow and the interior of the rooms are old. They are very spacious, but there's awkward placement of tables, couches, etc. The bed is very comfortable.

I likeee! Nice clean lobby, welcoming staff, cool lounge with a pool table and a bar…read more Centralized location close to plenty of restaurants. The gym is a bit small but it works to get a quick pump in. The rooms aren't extremely spacious but at the very minimum the best are extremely comfortable. The shower has great pressure and a roomy restroom.

My man and I stayed at Aloft Meadowlands from January 9th to January 10th for date night. It is in…read moreclose proximity to the American Dream Mall, and it is by far one of the nicest, fanciest, and more upscale expensive yet slightly affordable stays. This was our first time doing date night together at a hotel, so we did go somewhere nicer the first time around. It was a great stay! BOOKING My man planned and booked everything. He booked it via booking.com and had a slight issue because he accidentally booked it for the wrong date. Booking does have a change of reservation policy, it is free and included, but the first 2 people over the phone at booking did not want to do their jobs. The third person finally did their job and seamlessly changed the reservation date. Why isn't the option available online, I'll never know, that could have all been avoided! He works overtime quite a bit and late nights so I didn't blame him for a second! It meant the world to me that he planned this all on his own for me. So he made a mistake, big whoop, things happen when you're exhausted. PARKING The parking lot is spacious and free! Plenty of parking to choose from! Obviously we also stayed off season during a weekday so that might have also factored into things. CHECKING-IN My god this place was stunning! Supposedly this is a 3-star hotel, but it is definitely the best 3-star hotel we stayed in thus far! Checking-in was a breeze, had no issues at all. ROOM The room is gorgeous! It is an open floor plan, but you are going to be mesmerized and in love with this place! I definitely want to go back at some point! Everything was so well lit. I loved the open floor plan bathroom. The sliding door to the toilet was chefs kiss! You wouldn't have even known it was there. And there's a mirror on the sliding door! There's also a floor to ceiling interesting mirror on the opposite wall. Stunning! The wallpaper options were interesting and eccentric to say the least, but we still enjoyed the vibe. It was very hipster I guess you could say. Definitely a vibe! The bed was comfortable as well! All the pillows were nice and soft, overall the whole stay and date night was a hit! And because we had such a good time with the first date night, we decided to keep doing it! Pun not intended. The TV and remote also worked well! We were able to log into my Netflix account with ease, and it logs out on its own as well! FOOD There is no breakfast included, but there are plenty of restaurants around the area to go grab a bite to eat. We actually took a quick walk in the evening, after checking in, to grab dinner at Outback Steakhouse. But there's so many other places, Nrgzie a juice smoothie shop, Chipotle, Carnegie Diner & Cafe, as well as others. If you don't like anything in the area, the American Dream Mall has many options to choose from as well! OVERALL This hotel is right near many other hotels in the area. The American Dream Mall is nearby, but it is not in walking distance. You either need to drive, get an Uber/Lyft or take a shuttle over if the hotel provides shuttle service. A lot of the surrounding hotels do provide a shuttle service, so just check in with the front desk. My man and I love to snowboard before date night, that's why I mention American Dream Mall quite often. That's our shared hobby and how we met. This area is very clean and safe, so you can rest assured and have a great stay! I know I sure did! Unfortunately I don't have many photos because we stayed here prior to me starting to Yelp, but I hope I come back and get some great photos eventually! Overall stunning place and great stay! All my first 5-star review on Yelp! I do not give 5-stars out lightly.

This was a gorgeous hotel with views for days and a staff who truly seemed to care and want to…read morehelp. My room was spotless and gigantic with everything feeling top notch. I really enjoyed my stay, the staff, once again, the views are unbeatable. Highly recommended and I'll definitely be back!!!!

Room is ok, little dusty but I took care of that with a good wipe down and disinfectant spray. I…read morewas a little disappointed at check in. I did reach out to mark on my reservation that I would be late, but when I arrived, I was not thanked for staying, being a platinum member, asked if I wanted points, wasn't offered water, none of the normal things. I was just told what time breakfast was. I had to ask about parking. I got in my room and went back to ask if I had the correct room as an upgrade, I was given a laminated picture saying my room is a suite and the construction next door impairs my river view. I asked if there was a higher floor and I was told no. When I was in my room, I stayed in the bedroom since it had the only window and air. Too dark and stuffy in the living room kitchen area. Breakfast options were ok. Glad to see that. Didn't use the gym

Except for the young man who works the front desk the rest are unhelpful a-holes…read more Asked for another room because my tv doesn't work well They said no Asked for a roll of toilet paper they said buy it at the grocery store

First and foremost i'd like to thank the gentleman at the front desk for all of his help. Me and my…read morefamily were on our way back home and our youngest got a stomach bug rendering the last 7 hour leg of our journey nearly impossible without rest. I read some of these reviews and was iffy but my husband and I decided to give the benifit of the doubt... i am so glad we did! I absolutely loved our stay and he made us feel very very at home especially during a scary time where our kid could hardly stand up! Loved the amenities, staff and amazing vibe. 10/10