This hotel would get full stars from us if it were not for the paper thin walls. We could hear…read moreeverything not only from our rooms but from out in the hallways as well. It was very hard to rest. We also wouldn't mind if they upgraded or enhanced the interior design a bit. It's a bit sparse in the rooms; for instance, it would be nice if they jazzed up the jacuzzi area inside the rooms that have them, and also jazzed up the hot tub area outside (such a PNW thing!). Pluses - great staff, good breakfast, and ample space to walk your pet outside. Convenient.

Staff was fantastic the place itself although kept up well was a bit small and had an old damp…read moresmell to out it. The bathroom was also pretty small cramped in between the tub and toilet luckily the wash sink was on the outside

This hotel is always a great stay. This was the first time we had an issue. I went to the breakfast…read morearea to make a bagel for my son and one of the managers was completing the hiring process for a few employees seated at the eating tables. I overhead the manager talking about waiving the 30 minute break and audit implications and telling the new hires that they could take a 10 minute break if they needed it in their car or wherever they wanted. The manager went on to say that if 30 minute break was really needed it could be taken and at one point there was a comment about signing out. I was just trying to toast my bagel and put some cream cheese on it for my son but it was impossible not to overhear the conversation. To me it felt really unfair as I don't think these new hires could say anything otherwise to these comments because they were accepting the job. When I left I asked a room cleaner about it and she said yes it is a labor practice issue but then said she likes working here very much and her boss is great. I asked because I really like the staff here and I was hoping I was just confused about what I thought I was hearing. Upon check out the manger in a very aggressive manner showed me the law about how an employee can waive their rights. I let her know my concern was that her new hires might not feel comfortable speaking their mind. She responded by saying they would feel comfortable and that she mentioned that aspect in the very early hiring stage too. She went on to scold me for not coming to her and I let her know that as a patron I do not have to follow any specific standards and really just wanted to get the heck out of that office. As I drove away with my son I felt really upset and could not get the rude look she gave out of my head. It was truly one of the most unusual hotel experiences I have ever experienced. It has been hard to get this person out of my mind her hostility was palpable and now I see I am not alone: Front Desk Leadership: A recurring complaint describes a front desk manager as having "extreme anger issues" and acting as if they own the property. This individual is allegedly responsible for making the work environment miserable for the rest of the staff. Lack of GM Presence: Reviews suggest the General Manager is rarely on-site, delegating significant authority to this front desk manager without sufficient oversight. This has led to a culture where staff feel forced to "go along with the nastiness" to avoid conflict.

This is a retro motel to me…read more A Great rate for one night. He had me in rm 50 on the street but i traded for 26 by the office. More Quiet by a long shot. The toilet was stuck open but i fixed it by re attaching the chain. all good. The rugs def need to be shampooed, keeping my socks on. Everything else seems in order. Bagels and juice tomorrow for breakfast. Kurig in the room for me. Right now, 8 pm and it is very quiet and we can't hear the highway. All good.

Great setting on Liberty Bay. A true guest house in that you're welcomed by the whole family. Nice…read morefor a romantic getaway or for your family.

From the owner: Warm, inviting, private cottage located one mile from Poulsbo in Kitsap County and 3 miles north of…read moreBainbridge Island on scenic Liberty Bay. Nestled amidst beautiful farmland, homesteaded 100 years ago by the great grandparents of the current owners. The cottage consists of one bedroom with a queen size bed, full kitchen, living room with fireplace, hide-a-bed and deck. It is furnished in a comfortable, simple cottage style. Sweeping view of the bay and Olympic mountain range is easily taken in from every window. Perfect for weekend getaways or short term stays in the area. Five minutes to the quaint town of Poulsbo, rich in Scandinavian heritage and filled with shops and restaurants. The communities of Kingston and Bainbridge Island are close by and offer additional shops, restaurants and ferry transportation.

I booked a night in a Tower room since my work holiday party was being held in the Salmon room at…read morethe casino. The tower rooms are very conveniently attached to the casino and easy to get back-and-forth to your room. If you stay in a Resort Room, that building is not attached and you have to walk through the parking lot to get to the casino. I would say that that's the only downfall during the winter time of staying over there. But that is where the pool is so it just depends on what you're looking for at your stay. I have no complaints about the room, very clean and nice decor. My husband wished there was room service for breakfast the next morning but that is not available. I also wish they had valet parking. There is not nearly enough parking in the parking lot so if you don't find parking, you have to park in the parking garage and then walk all the way around back in to the hotel. Hotel staff were very friendly and the checkout process was easy. The second part of this review is going to be on the service from my work holiday party. The room was beautifully set up and the food was delicious. The staff that were coming around refilling water and taking plates were very attentive and friendly. We really liked Richard. The one employee that we encountered was the bartender assigned to our room. My first encounter from her I thought she was just having a bad day and I let it go. Not welcoming or friendly at all. Not even a smile. But as the night went on people started talking and it seemed everyone was having a not so good encounter from Robyn. She did not ID anyone all night, except my coworker that asked for a mocktail. She was rude to some people and unprofessional to others. It just progressively got worse. Yes the management will be reaching out to the contact they have at the casino to let them know. I was just so taken back about how somebody could go out of their way to be so rude at a fun holiday party. Other than that, the experience was great and I would highly recommend renting an event room there. Is it worth the drive?...yes

Celebrated our 28th Anniversary at Clearwater this year! What a fabulous time, fantastic food, fun…read morechoices of slot machines, our room was great, bed was comfortable and were located close to the casino. The service was friendly and prompt. It's worth the beautiful ferry ride across the water, plus ended we getting our ferry costs refunded at the Players Club. A win WIN!

My family and I stayed for just under 2 weeks in the family suite. Our suite was clean and…read morespacious. They had a decent sized kitchen, fully equipped with a full sized refrigerator, dishwasher, and an induction cooktop. Pots/pans, toaster, coffee maker, dishes and utensils were also included. The staff were also very accommodating whenever we requested anything such as towels or dish soap, and if we needed their help with anything. They have 4 washers and 4 dryers for guests to use (I'm not sure if there were more upstairs). It was $1 for the washer, and 0.25 for 10 mins of drying. They offered a complimentary breakfast for guests in the lobby. Some of the items were individual sized milk, cereal, fruit cup, sliced apple packs, boiled eggs, pastries, and sometimes breakfast sandwiches. They are usually really good at refilling the refrigerated items if they notice it's running low....but get there early if you want your coffee. I usually picked up breakfast around 8:30-8:50 and sometimes the coffee canisters are already empty, which is understandable. It isn't a big deal because you can make a pot in your own room, or you can go across the street to the Mini Nex and just buy some there. The only problem I noticed with our stay was that the rug around the AC unit in the bedroom was soaking wet. We would turn the AC/heater off whenever we left the hotel but it would still be wet. We mentioned it to the house keepers and they put towels around it for about a few days, but it was still wet. We didn't mind too much because we were out and about most of the time so it didn't bother us. Even with this complaint, I still give our stay at the Navy Lodge-Bangor a 5 star rating because of the professionalism of the staff, and the price that can't be beat!

My husband and I had to move with military orders from Point Mugu, CA to Bremerton, WA this past…read morewinter. We had to stay at the Navy Lodge for about 2 months. The rooms were reasonably priced. The rooms were very clean. Housekeeping staff were all great and kept our room nice and clean throughout our lengthy stay. Everyone at the front desk were helpful and professional but Grace at the front desk was amazing. Grace was friendly yet professional and went out of her way to accommodate our needs with an ADA room due to my recent back surgery and car accident after arriving to the area. The beds were extremely uncomfortable and so firm/hard that neither my husband or myself had a good nights sleep. Each morning we would wake up feeling like we were run over by a truck. The free breakfast was good. Very limited but worked fine for us. The coffee was terrible. The AC/Heater unit in our room was unpredictable, and made it hard to find a comfortable temperature to set it at. We had a few interactions with the manager, Elizabeth Levit. She was rude and unprofessional. It's obvious by her demeanor that she does not like her job. Luckily we didn't have to deal the manager often during our stay, but the few times we did were unpleasant.

I had a friend come in from Finland and we decided to rent a unit from Zack Corp. and it was…read moreamazing. They have great customer service especially Linda! They made all the paperwork super easy and gave us everything we needed. We even asked for extra linens and they brought them right over to us. The apartment was in the 400 building right on the water. It was amazing! WE loved staying there for a week. To top it all off it was so much cheaper than staying in a hotel and so much more comfortable. We had a full kitchen with all the utensils and cook ware we needed which helped with the cost since we didn't need to eat out. I highly recommend them . I am an apartment community manager and refer to Zack's anytime we have someone who needs a hotel.

As a longtime road warrior, I've slept in lots of short to long-term corporate housing. Zack's is…read moreone of the best I've ever stayed with. My room was great and always kept clean. All the amenities were top notch and the staff are great. If you have to be away from home and are going to be anywhere near Bremerton, I would highly recomment Zacks.

Melanie is amazing! She called us ahead of time and confirmed everything, which made check-in super…read moresmooth. The room was very, very clean, the rates were great, and the location is perfect, Kitsap Mall is right outside and the Exchange is right across the street. Fantastic stay. Highly recommended!

Just how the manger responded…read more . During our phone conversation you stated that you had a miserable stay because of a lack of AC, a spider coming down from your ceiling fan and dust in your floor fan, and because of this you are seeking a refund. As I stated yesterday I am so very sorry that you did not have a great stay with us and want to again give you my sincerest apology. Your comfort as you work away from your home is very important to us. You sharing your experience allows us to take a step back and make sure that all of our staff is doing our utmost best to ensure that our guests are taken care of. We are always looking to improve and grow as a team and as a hotel, for our guests, and as I stated yesterday we are scheduled to have AC installed in the near future. We would have been happy to move you into a different room to try and help make you more comfortable. At this time, I will not be able to issue you a refund for your stay. I do hope that you will give us another opportunity if you are in the area again.