Clean, excellent customer service and great breakfast buffet. Location was great. Room was spacious…read moreand comfy.

This place is Not. Safe…read more I booked a room and checked in, only to be informed that there was no air conditioning - okay, it's not too hot out, so no big deal. I was offered a room upgrade for the inconvenience. When I got to the room, it was clear that the room was occupied. The bed wasn't made, there was luggage and clothes on the floor - they gave me the key to somebody else's room!!! I travel for work, and often need to travel alone - there is NO WAY I will ever stay at a hotel that would potentially allow some rando into my room!!! I marched down to the front desk and demanded a refund - apparently this was due to the "system being down" or something. Uh, sure. I demanded a refund and booked a room at the hotel (one of the many, much better and similarly priced options) across the street. Never, ever staying at this property again. Frankly, I'd be weary of the Best Western name now, too. AVOID at all costs if you are a woman traveling alone, or if you are a family with children. This place will NOT prioritize safety.

BIG FAT ZERO RATING!…read more Very poor ethics from staff. Overheard the "manager" female, talking loudly outside on her smoke break gossiping about a conversation I had with here at check in. 1. Phone in room by broken 2. No toilet paper 3. USB outlet no working in room. 4. Several discrepancies on charges, given the same song and dance as others leaving a review. 5. No cart to transport luggage to room, 6. No elevator Never again!

-Do Not Stay Here- I incurred $515 in charges as a result…read moreof staying here one short night. Hotel says they have no control of $309 pending charges filed in addition to my paid room fee of $130. Management told me to wait 21 days for processing to see if it's fixed then. Meanwhile this mistake caused my account to be overdrawn so bills not payed and incurring additional NSF charges. When I asked that we discuss other options for resolution Manager recomend I call police. I did. Police said they can do nothing. I contacted corporate and they informed me that yes I do have to wait and there will be no compensation for me because police were called. I truly regret my choice to stay here and wish I would have slept in the car.

My family and I stayed for just under 2 weeks in the family suite. Our suite was clean and…read morespacious. They had a decent sized kitchen, fully equipped with a full sized refrigerator, dishwasher, and an induction cooktop. Pots/pans, toaster, coffee maker, dishes and utensils were also included. The staff were also very accommodating whenever we requested anything such as towels or dish soap, and if we needed their help with anything. They have 4 washers and 4 dryers for guests to use (I'm not sure if there were more upstairs). It was $1 for the washer, and 0.25 for 10 mins of drying. They offered a complimentary breakfast for guests in the lobby. Some of the items were individual sized milk, cereal, fruit cup, sliced apple packs, boiled eggs, pastries, and sometimes breakfast sandwiches. They are usually really good at refilling the refrigerated items if they notice it's running low....but get there early if you want your coffee. I usually picked up breakfast around 8:30-8:50 and sometimes the coffee canisters are already empty, which is understandable. It isn't a big deal because you can make a pot in your own room, or you can go across the street to the Mini Nex and just buy some there. The only problem I noticed with our stay was that the rug around the AC unit in the bedroom was soaking wet. We would turn the AC/heater off whenever we left the hotel but it would still be wet. We mentioned it to the house keepers and they put towels around it for about a few days, but it was still wet. We didn't mind too much because we were out and about most of the time so it didn't bother us. Even with this complaint, I still give our stay at the Navy Lodge-Bangor a 5 star rating because of the professionalism of the staff, and the price that can't be beat!

My husband and I had to move with military orders from Point Mugu, CA to Bremerton, WA this past…read morewinter. We had to stay at the Navy Lodge for about 2 months. The rooms were reasonably priced. The rooms were very clean. Housekeeping staff were all great and kept our room nice and clean throughout our lengthy stay. Everyone at the front desk were helpful and professional but Grace at the front desk was amazing. Grace was friendly yet professional and went out of her way to accommodate our needs with an ADA room due to my recent back surgery and car accident after arriving to the area. The beds were extremely uncomfortable and so firm/hard that neither my husband or myself had a good nights sleep. Each morning we would wake up feeling like we were run over by a truck. The free breakfast was good. Very limited but worked fine for us. The coffee was terrible. The AC/Heater unit in our room was unpredictable, and made it hard to find a comfortable temperature to set it at. We had a few interactions with the manager, Elizabeth Levit. She was rude and unprofessional. It's obvious by her demeanor that she does not like her job. Luckily we didn't have to deal the manager often during our stay, but the few times we did were unpleasant.

I had a friend come in from Finland and we decided to rent a unit from Zack Corp. and it was…read moreamazing. They have great customer service especially Linda! They made all the paperwork super easy and gave us everything we needed. We even asked for extra linens and they brought them right over to us. The apartment was in the 400 building right on the water. It was amazing! WE loved staying there for a week. To top it all off it was so much cheaper than staying in a hotel and so much more comfortable. We had a full kitchen with all the utensils and cook ware we needed which helped with the cost since we didn't need to eat out. I highly recommend them . I am an apartment community manager and refer to Zack's anytime we have someone who needs a hotel.

As a longtime road warrior, I've slept in lots of short to long-term corporate housing. Zack's is…read moreone of the best I've ever stayed with. My room was great and always kept clean. All the amenities were top notch and the staff are great. If you have to be away from home and are going to be anywhere near Bremerton, I would highly recomment Zacks.