I love Ace Hardware, last year was the first time I ever used a chainsaw. The STIHL is the one…read moreeveryone recommended so I went to ACE to get it. I didn't know how to start it but the worker there showed me and started it. The next day at home I couldn't get it to start. So I went back and they gave me more pointers and started it and had me try. They do chain sharping. They have looked over it when I was afraid to use it because it got stuck and I was nervous to tighten the chain myself and was worried I bent the part the chain is on. They also give a military discount! They have great value on many products. I always check ace first when I need a new thing now. The staff is always awesome at answering my questions and I never felt judged for being new at some of this stuff. Thanks to them "and YouTube videos" I felt comfortable to not only cut down my first try but I did over 50 last winter. This winter I plan to do even more! Chain sharping is like $9-$10. I mean I really cannot say enough. I hope Ace continues to be successful and Id love to promote them anyway possible.

The people here are exceptionally nice and knowledgeable. They gave me guidance on cutting my…read morelaminate and even helped me chance my circular saw blade. Definitely your neighborhood hardware store

Great people, very helpful, Can't beat this place, try it for your hardware needs. you won't be…read moredisappointed.

I've been visiting these folks for a long time now. They're close and almost always have what I…read moreneed. All the guys there are friendly and very knowledgeable. Excellent at fixing screen doors and a great place to get your Propane tanks refilled. (seems I always run out when we have company over for a cook out...and someone walks through the sliding screen door at some point in the evening!) If you have a problem with plumbing, painting, yard work, anything related to your home repairs, These folks can help, and it won't cost you an arm and a leg.

A true gem of a hardware store! So glad to have this place to go to when a project has hit a snag…read more-- Kevin always has a suggestion or a solution! His repair service is superlative too... he has fixed two lawnmowers for me and both ran like new when I got them back. Need an obscure fastener? If he doesn't have it, his dad at Camp Washington Hardware probably will! I have been and will continue to be a happy and loyal patron!

My go-to spot for my hardware needs with personalized help, and these folks are experts…read more If they dont have it, they WILL get it for you. Support Stores Like This!

WOW! First things first....im a procrastinator extraordinaire! I bought a water heater from Home…read moreDepot on 7/26/24. I just got around to attempting installing it today (10/15). I got it out and it was punctured. I called the store and the young man said I would have to buy another one???? lol I asked for a manager and they returned the old one (UPS picks it up tomorrow) and sent a new one over within 2 hours! It's rare to get people that care anymore and Home Depot won me over today for sure!!!!!!

I went into the store around 8:50pm to buy soil. Garden Center was closed and nobody seemed to be…read moreworking that area. I went up to the self-checkout to try to purchase the dirt I needed. The cashier seemed very confused and kept insisting I wanted mulch at one point saying "I don't know what 'dirt' means to you- are you sure you don't mean mulch?" I finally hit on the word 'topsoil' and that brought up options I could purchase. I ended up buying 4 large bags of topsoil and some mulch, as it was on sale. The cashier told me to pull my car to the set-up in the parking lot and a guy would load the bags in my car. Note: Dirt=topsoil at Home Depot. Shouldn't be a hard code to crack, but she seemed very confused. I pulled my car up to the parking lot station, but they did not have the topsoil. The guy there told me I'd have to go back into the store, walk to the garden area and get it myself. I said I'd need help and he said there'd be someone to help me. I expressed my thoughts that it would be unlikely given my previous experience 10 minutes earlier. I re-park my car and I go back into the store- no flat carts. I walk back to the garden center- no flat carts... Well, several of them, but they have various go-backs on them. I see two guys in the back chatting and ask them for help. They tell me if I want flat carts, I have to go out into the parking lot to get one myself. They did not seem inclined to help- even when I said I needed help. I went to the return/customer support area to return the topsoil as I could not find a flat cart and was not interested in trying to man handle 4 giant bags of dirt over the side of a basket cart. I told that guy about the issues- he said "I'm sorry." I said- "I don't really need any more apologies- I needed help." He just processed the return and repeated he was sorry and turned away. Overall- a $35 sale that the store lost because they couldn't follow their own system for getting the items to the customer's car. I won't be returning to this Home Depot.

I just went to Lowes Colerain with every intention of buying an $8000. Item. Three managers at…read morefront door. I asked them if they wanted to sell the UTV that's been sitting out front since probably October of 2024. One stood out and stated yes but no discounts. Fine,but it's been sitting out in the weather all winter with no protection. He then proceeded to tell me how his idea of retail works. NO DISCOUNTS! I had every intention of paying asking price if even if he wasn't able to discount anything, BUT his hard ass attitude totally turned me off. Sort of turned me off of ever shopping there again. The other two managers never said a word. I even offered to leave my name and number if anything changed. No need,he said. WHAT A PROFESSIONAL SALESMAN HE IS !!! Good luck Lowes.

We bought a dryer from a very nice young man on Thursday. My last question to him was when the…read moreinstallers are done can I put clothes in the dryer. Today when the installers came they said it was against company rules regarding the vent. I don't know what was wrong, but the customer service rep I spoke to said I would need to but a new vent and install it myself. I told them to take the dryer back. They install appliances all day long, I'm still not sure what the problem was, but bottom line make sure before you buy from them what you're getting. A very disheartening experience. I'll never buy from Lowes again. There are other vendors who hopefully offer better customer service.

I don't come often to Menards, you realize quickly how big it is and of course what you came for is…read morea millions miles apart lol. Close your rings here! I came for PPE and didn't find work clothes for women. Hubby found some nice work pants though and a great price for $22.00. Also, they have Australian Gold sunscreen which I love. I did ,however, find the steamer I wanted! The Dupray Neat steamer, same price as online but Menards has a 11% off storewide rebate to mail in. Now I get to go home and steam clean the fool out of everything I see

Things went well I found out everything I needed to know and expect service when I plan.read more

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

Went to get lock fixed only to find that this ache at 815 Madison looks like it's permanently…read moreclosed.