Horrible store and owner. They lie and lie and lie. They say…read morethey'll deliver, they don't....needed a dryer for a rental property in Norwood. Scheduled a dropped off 3 different times in 2 weeks. They were no shows all 3 times...only a fool would spend money here...they are scrappers-I guess garbage picking is more important than potential buyers. Don't be taken advantage of with these clowns. He even had the nerve to blame all the missed appointments because of Americans not wanting to work! Hope this review helps everyone and destroys his so call "company".

The owner Toby and his son Wolfgang are nothing but scam artist!! I responded to a washer and dryer…read moreset for sale in Facebook marketplace. Didn't know I was talking to a used appliance store till the 10th message. The set that they had on marketplace was listed for $250. By the time I all was said and done I paid $430 for a washer and dryer that didn't work and the washer's glass lid had a giant crack across the entire lid in the glass. The very first load we washed we realized the damn washer was broken. Yes, these low life's brought us a $430 non-working washer and dryer set. The washer sounded like a bulldozer when it went into the spin cycle. It was bouncing so much it scooted itself about 3 feet away from the wall. I called Toby and told him they delivered broken appliances. He said he would bring another set out. His son, Wolfgang told me so many lies until he got me to buy the set. The owner Toby told me he would be down Friday or Saturday, this was on Monday. To bring me another set. His son had sent me pictures of some sets to pick from. They tried like hell to bring me a hit point set that is about $500 brand new and expected to keep the $430 I paid for the first non-working set!! I literally had to screenshot a Insignia set from the pictures his son sent me. Told him I didn't want the cheap Hotpoint set. Friday and Saturday came and went. No one showed up to fix the second non-working set they delivered. No one called to explain why no one came. So I disputed the charge with my credit card company. I was not sold what I was told I was buying. I am having a repair man come out and give me an estimate on the cost to repair them. I am filing a claim against them both and their shady business. When I am finally done with them. They will end up paying me the original purchase price, the cost of the repairs, court cost, and interest from 2/6/2025!! They never should of ripped this chic off. DO NOT PLAY WITH MY FAMILY, OR MY MONEY!! YOU WILL LOOSE!!

Andrew was prompt, professional and very knowledgeable- he went above and beyond and explained…read moreeverything in great detail- i highly recommend!

Highly recommend them for any appliance repair needs. Great communication, great service and very…read moreinformative. He's repaired our higher end fridge and dishwasher a few times each - over the past few years and he's done excellent work. Thank you Andrew!

I have always loved Ollie's biting stopped by there to look for rugs 2 days ago (Miamisburg) and…read morewas shocked! I hadn't been there for several months and the store was nasty. Stuff in the aisles, shelves all. In disarray and the floor was Disgusting!!! I almost walked but I knew I could probably find rugs so I stayed, I didn't even want to lay the rugs down to check them on that floor!! I got my rugs and left without shopping around . Checking out was a whole other experience . One older guy who was struggling and pretty rude at that! Then an older woman came up to help me and the other 8 ppl in line behind me. Ollies u dropped the ball BIG TIME. DO BETTER!

The outside looks nice, but as soon as you walk thru the first set of doors, it's pure chaos, the…read morestore is FILTHY, NASTY, unorganized. The older man who works the register is an old grouch. We tried to help bagging our items, & he snapped at us, telling us to leave it alone, as he likes to organize what he puts in the bags, when the line is 12 people back. The checkout is even worse. Guess they think your in line for a Maze. Ollie's needs to do better.

The phone number for this business answers as Encompass. They may still have a store, but also…read morerefer you to encompass.com 1 star for lack of clarity. Will update if they still have a location in Dayton.

Dayton appliance parts were bought out over two years ago by Parts Town. They closed the store by…read morethe Dayton Mall. They seem fine as a parts store but there isn't anything that I could find that tells you about the name change, the closing of the south store or the fact they sell to the public. If you look for their web site it is still there as Dayton Appliance Parts with again no mention of the name change and the address and the phone number of the south store. The web site is even dated 2024. I not sure why they haven't made the change and told the public about the changes.

They fixed my refrigerator within 25 minutes of being here. I was very happy with the service I…read morereceived. And it wasn't even close to the cost of a new one.

I call these guys every time I have a problem with anything from stove, dryer, or a/c. They come…read moreout and fix the problem without trying to sell you anything else. They are always very professional and friendly. I highly recommend them. Usually takes them less than an hour to fix the problem I have. Cindy C.

Stopped in to shop for a new gas stove and was greeted by a gentleman who walked us through the…read morepros and cons of the floor models. He was extremely helpful and patiently answered all of the questions my mom and I had. We were pleasantly surprised to learn he wasn't even a sales associate, but a service technician. Unfortunately, when we were handed off to the front desk, the level of customer service dropped a bit. I had to ask about the warranty and return policy myself, as this information wasn't explained before the total was presented. The delivery process went well. Two service technicians removed the old stove and quickly installed the new one. They were very patient with my mother and took the time to thoroughly explain and demonstrate the stove's features. They even went back to the store to retrieve a copy of the appliance manual, which was greatly appreciated. Overall, I was impressed with our experience and would encourage others to give Pate Appliances a chance if they're in the market for a new appliance.

They were prompt and thorough. They had all necessary items with them so they didn't have to make…read moremultiple trips.

Called about a broken clothes dryer on a Friday. They came out on the following Monday afternoon…read more He was able to diagnose the problem and complete the repair in less than 45 minutes. He kept me informed the entire time. He was friendly and efficient. Highly recommended.

Terry was very professional and very knowledgeable. Fixed our Front load washing machine. Very…read moreprecise on times and getting the job done quickly at a very reasonable price. Will use again. Definitely suggest them to you all for any appliance repair. Nick Lawson

It's getting to be that time of year. Close your pool... fertilize and reseed the lawn... put the…read morepatio furniture away and get the furnace checked before that first cold morning hits. I took advantage of Recker & Boerger Fall tune up. Angell Gardner was timely and very thorough in her inspection of our furnace and the HVAC unit. She cleaned up the heat sensor in the furnace and cleaned out the compressor coils. So we're ready for the winter as well as next summer . Thanks Angell for the complete inspection!

I would not recommend R&B. Water heater (installed jan' 23) had a leak and they came to replace it…read moreas it was under a 8 yr warranty and found out they had charged my credit card $945.00 without explanation.

Went looking for a refrigerator. Stopped in to see what they had. I'm so glad I did. Never have I…read morehave such good service as Cameron gave us. So very nice and helpful. First time I had fun spending money on a refrigerator. Cameron will have my business as long as he is there. He is truly one of the best, thank you Cameron for a great experience

Good selection and prices nick and Danny hooked us up excellent service got us loaded up while we…read morewere there