This company is one of the BEST companies for appliance repair. They are very knowledgeable and are…read morebeyond honest. They send a text for your appointment, included is a photo of you repairman, so you know who he is when he arrives. On this day and age that is a wonderful safety protocol! He arrives on time, was very professional. Unfortunately we were not able to get our refrigerator repaired but not due to him, due to the fact the manufacturer no longer made the part. That being said he advised us what he considered the best type to purchase. He recommended Recker &Boerger. Our purchase was seamless, with delivery the next day! So grateful for this company and will absolutely be a repeat customer.

Absolutely Outstanding Service! We couldn't be more…read moreimpressed! Andrew expertly diagnosed a tricky issue with our older oven, going above and beyond to locate a hard-to-find, out-of-production part--and then quickly completed the repair with skill and precision. Throughout the entire process, he was incredibly polite, respectful of our home, and remarkably efficient. On top of that, his pricing was more than fair. With service like this, we're customers for life!

I have always loved Ollie's biting stopped by there to look for rugs 2 days ago (Miamisburg) and…read morewas shocked! I hadn't been there for several months and the store was nasty. Stuff in the aisles, shelves all. In disarray and the floor was Disgusting!!! I almost walked but I knew I could probably find rugs so I stayed, I didn't even want to lay the rugs down to check them on that floor!! I got my rugs and left without shopping around . Checking out was a whole other experience . One older guy who was struggling and pretty rude at that! Then an older woman came up to help me and the other 8 ppl in line behind me. Ollies u dropped the ball BIG TIME. DO BETTER!

The outside looks nice, but as soon as you walk thru the first set of doors, it's pure chaos, the…read morestore is FILTHY, NASTY, unorganized. The older man who works the register is an old grouch. We tried to help bagging our items, & he snapped at us, telling us to leave it alone, as he likes to organize what he puts in the bags, when the line is 12 people back. The checkout is even worse. Guess they think your in line for a Maze. Ollie's needs to do better.

The phone number for this business answers as Encompass. They may still have a store, but also…read morerefer you to encompass.com 1 star for lack of clarity. Will update if they still have a location in Dayton.

Dayton appliance parts were bought out over two years ago by Parts Town. They closed the store by…read morethe Dayton Mall. They seem fine as a parts store but there isn't anything that I could find that tells you about the name change, the closing of the south store or the fact they sell to the public. If you look for their web site it is still there as Dayton Appliance Parts with again no mention of the name change and the address and the phone number of the south store. The web site is even dated 2024. I not sure why they haven't made the change and told the public about the changes.

They fixed my refrigerator within 25 minutes of being here. I was very happy with the service I…read morereceived. And it wasn't even close to the cost of a new one.

I call these guys every time I have a problem with anything from stove, dryer, or a/c. They come…read moreout and fix the problem without trying to sell you anything else. They are always very professional and friendly. I highly recommend them. Usually takes them less than an hour to fix the problem I have. Cindy C.

Stopped in to shop for a new gas stove and was greeted by a gentleman who walked us through the…read morepros and cons of the floor models. He was extremely helpful and patiently answered all of the questions my mom and I had. We were pleasantly surprised to learn he wasn't even a sales associate, but a service technician. Unfortunately, when we were handed off to the front desk, the level of customer service dropped a bit. I had to ask about the warranty and return policy myself, as this information wasn't explained before the total was presented. The delivery process went well. Two service technicians removed the old stove and quickly installed the new one. They were very patient with my mother and took the time to thoroughly explain and demonstrate the stove's features. They even went back to the store to retrieve a copy of the appliance manual, which was greatly appreciated. Overall, I was impressed with our experience and would encourage others to give Pate Appliances a chance if they're in the market for a new appliance.

They were prompt and thorough. They had all necessary items with them so they didn't have to make…read moremultiple trips.

Terry was very professional and very knowledgeable. Fixed our Front load washing machine. Very…read moreprecise on times and getting the job done quickly at a very reasonable price. Will use again. Definitely suggest them to you all for any appliance repair. Nick Lawson

Called about a broken clothes dryer on a Friday. They came out on the following Monday afternoon…read more He was able to diagnose the problem and complete the repair in less than 45 minutes. He kept me informed the entire time. He was friendly and efficient. Highly recommended.

It's getting to be that time of year. Close your pool... fertilize and reseed the lawn... put the…read morepatio furniture away and get the furnace checked before that first cold morning hits. I took advantage of Recker & Boerger Fall tune up. Angell Gardner was timely and very thorough in her inspection of our furnace and the HVAC unit. She cleaned up the heat sensor in the furnace and cleaned out the compressor coils. So we're ready for the winter as well as next summer . Thanks Angell for the complete inspection!

Employee's backed through a tree while delivering a dryer. They were belligerent and combative…read moreabout it. Employees took no responsibility for their actions, actively prevented clean up of their mess, and littered on the property.