My father was a unit owner at Deepdale Gardens for years. When he passed away, I experienced…read morefirsthand how this company treats grieving families -- and it was deeply disappointing. Deepdale Gardens was by far the harshest institution I dealt with during an already devastating time. While every other company -- including the mortgage lender and all credit card companies -- waived fees and told me to take as much time as I needed, Deepdale demanded on-time payment from my own pocket with no grace period, threatening late fees while I was still in the early stages of grief and had no access to my father's accounts due to NYC probate. Large financial institutions showed more humanity than this local co-op. There is no excuse for refusing even a basic accommodation to someone who just lost a parent. If you are considering a unit here, know that this is how the company treats families in their most vulnerable moments. I would avoid if you can.

I just wanted to post an update regarding my previous review…read more After writing my review two months ago, I recently noticed a new security personnel on the job. I am beyond thrilled to see that the development took on a new security company!

I am a happy resident here for the last 26 years. The Westmoreland has been an ideal place to…read moreraise my kid in New York City. I know moving in and moving out is cumbersome, time consuming and expensive. It may test the community commitment of a resident. For my family the co-op residency served our purpose very well and we have no desire to move out anywhere else in the world. It is such an ideal place to retire in New York City given the very high cost of living in the City. Numerous special assessments were inevitable due to the rising taxes and utilities. Compared to the escalating home ownership expenses of single family home Westmoreland is still a bargain basement price. Long Live the co-op board..!!

The management company is non responsive. Very lazy and very slow. When I lived in the little neck…read moreapartments they slapped us with all these extra assessments. When we left (and it took us almost a year to sell because of all the assessments and all the legal problems this apt complex had) we tried to get our refundable deposit back. That took 3 months and numerous calls/msgs/emails. When we tried to sell our place, rarely any agents wanted to take us on because they knew all the issues with this apt complex and the mgmt company! What a huge mistake we made buying an apt there. A huge, expensive headache!!!!

Worked with Jae (buyers agent) when we bought an apartment and then worked with him again to sell…read moreour apartment in forest hills. Jae was super responsive, knowledgeable, easy to work with, trustworthy and always showed up early. It couldn't have been an easier process working with Jae.

My wife and I recently worked with Jae to help sell our 1 bedroom and purchase a 2 bedroom. Jae…read moretook what can be an extremely stressful, complex, process and made it easy. Jae's response times are ridiculously fast. I don't think there was ever a time I needed to wait more than 30 minutes for Jae to respond to an email or inquiry I had. On the sale side, Jae was able to attract multiple potential buyers just days after putting the apartment up for sale. We had an excellent offer from a qualified buyer just 2 weeks after the apartment went up for sale. We were able to accept that offer and focus more aggressively on seeking a new home. And in looking for homes, Jae quickly learns the type of place you are looking for, allowing us to focus our time only on areas of interest. Jae is also 100% honest and will give you his honest opinion on properties, the neighborhood, etc. Never once in this entire process did I feel pressured by him to buy or take something to move the process along. He knew we were trying to find the perfect place, and was patient and honest with us through the entire process. I highly recommend him.

Do not move here, they will steal your money any chance they get and refuse to respond to any…read moreissues you have with your apartments. The management office are extremely rude, especially the secretary who picks up the phone and immediately transfers you or hangs up. And they did steal my deposit while living here and will not return it or give any reason as to why they aren't giving it back. Bunch of criminals working here.

Absolute trash place to live or visit. The security, parking office, valets and management office…read moreare completely incompetent. I will say that the concierge and maintenance staff are nice. They illegally changed bylaws as soon as we moved in to force everybody to pay for gym and club membership, regardless of whether you use it. The first vote failed, so they changed bylaws and pushed it through with a 2nd vote. Shady and illegal. They steal your money every chance they get, forcing us to continue paying for gym services throughout the pandemic when the gym was closed. The management office is completely and utterly useless, unhelpful and rude, forcing you to do additional legwork while falsely claiming to provide a "luxurious" experience. Guests have to pay exorbitant fees to park, making visiting a pain in the you-know-what. The board does nothing in the interest of residents. They waste our money on loud, obnoxious and terrible events that are disruptive and lame as heck. They do not allow residents to use common spaces for things like parties and baby showers, yet board members use the spaces freely for their own similar events. Residents who use the gym and pool are disgusting. I have found toe nail clippings and bandaids in the hot tub and sauna on multiple occasions. I have had security come to my door and harass me for playing music at a very reasonable level, and falsely claim that I have had many complaints. When I followed up I learned these assertions were completely fabricated. They charge fees for moving in and out that are literally for nothing. Coordinating furniture deliveries or moving is a nightmare due to a lack of communication between offices. We have had movers and furniture delivery men stopped at the gate simply because of the incompetence of offices to do their jobs and let security know that we have filed all necessary paperwork. The parking situation is super dangerous, and necessitates loud honking by any car coming up or down the narrow ramp to the garage to avoid collisions. They could easily install a camera system but instead they maintain this ridiculously dangerous and disturbingly loud environment. I am now in the middle of a long and frustrating saga in which I was charged for 1 month parking that I had previously cancelled, and am met with more incompetence and gaslighting. During my sale of the apartment the management refused to lift a finger to help us complete their dated and astoundingly stupid closing packet, which required myself and the buyer to share lots of personal information in an illegal manner just to complete. Moving out of this building has been one of the biggest blessing, and I am eager to wrap up loose ends so that I can put the whole experience behind me. Avoid at all costs!

A full service building full of very nice staff and residents. I'm required to say more but…read morehey........ think I've said enough. Except..the laundry room needs a drastic upgrade and some of landscaping looks like unkempt land.

I went to visit a friend on the second floor at building 20 to study for an exam together and spent…read morea few days. The upstairs neighbor was very noisy. I heard the child running and banging all day. We couldn't sleep well during the night and heard weird booming noises. I also heard them drag furniture all day too. My friend is also a student and she can't get sleep or any peace even before the exams. I just really don't understand why nobody was able to handle this and make them stop making noise. Horrible management and absolutely not a good place to stay for any future tenants.

I am not a tenant in this building but I have gone to visit my friend in the 2nd floor a few times…read moreso we can study for school. From the times I have been there, there have been loud noises and banging, door slamming, and dragging furniture from the tenants living up stairs. Even so early in the morning there is already loud noise and no peace and quiet can be had because of that. My friend is a graduate student who needs to focus but unfortunately due to the noisy tenants it makes it difficult to do just that. With lack of sleep and frustration I can't imagine living there especially if the building management does nothing in their part to handle the situation. I don't recommend anyone to live here because management is does nothing and they won't truly care about your wellbeing...

I lived here from 1997-2012 while growing up with my single mother on disability. This apartment…read morebuilding threw my poor and sick mother out onto the street in 2013 after I moved away for college. They wanted all renters out to make way for new owners. She ended up almost dying and became homeless then because of these disgusting corporate greedy actions. She always paid her rent on time until there was one month she had trouble getting her disability payment. They just threw her to the wolves and evicted her. We lost almost EVERYTHING. Everything from my childhood is gone thanks to Jeffrey Gardens. There was black mold INSIDE the walls in every room and they would constantly send maintenance men to paint and grout over it. A fish tank broke in the apartment above me when I was 5, seeped into the walls, and they never did anything about it. I was a healthy child when we moved in, and now I'm 27 and severely immunocompromised due to the disgusting conditions at Jeffrey Gardens. Their pool is disgusting. They made us pay for pool passes even though we lived there and they knew my mother was poor. We were only allowed to use the pool when camp kids weren't there, so about 2 weeks out of the entire pool season. There's so much more I could say, but STAY AWAY FROM JEFFREY GARDENS APARTMENTS!!!

My ex-boyfriend and I lived here together for the past two years, in a small one-bedroom unit on…read morethe first floor. The location is perfect! Only a 10-minute walk to the Bayside LIRR station and the popular strip of restaurants/bars on Bell Blvd. During the winters, our heat maintained a toasty 75°F. Summers are almost impossible without air conditioning, so it's a good thing they provided us with one. The walls are pretty thin, so it's not uncommon to be able to hear our neighbors' televisions or arguments. Laundry room is convenient and accessible, unless it's raining or snowing since you have to enter from outside. Parking is a bit tough after 7pm, but the furthest I've ever left my car was three short blocks away. We've only had one big issue with them: Our toilet was leaking a few months ago and we contacted the maintenance office to get it fixed. The next day, a man showed up to inspect the leak and said he would order a replacement part. A few days later, we made a follow-up phone call.. only to find out that they did not send anyone yet! So we basically let a stranger into our home. Even after they said they would resolve the problem, we waited for two additional weeks with no action on their end. This is when the tank cracked and flooded our bathroom and hallway. We called an independent plumber to fix it asap, which costed us a $300+ that should have been covered by management. Thankfully, the couple we were subleasing from reimbursed us by knocking it off our rent that month. Despite that isolated incident, we thoroughly enjoyed living in the Jeffrey Gardens complex. Excellent choice for a young person's first apartment, as rent was relatively inexpensive considering the neighborhood. I decided to renew the lease by myself after the separation, as it's only a 15-minute commute to my office. Until I can afford a nicer place in Bayside, that is.

DANGEROUS! This place is falling apart on the inside, even the newly refurbished ones. It may look…read morepresentable from the outside, but thats all they care about. I've actually been told very honestly that they "won't spend $2,000 to repair the floor" that has nails sticking out with my babies crawling around. The city plays its own part in this, they are just as bad.

Unethical and deceitful to say the very least! Managment only works exclusively with…read morebroker/swindler Yair Harari (Dan) who will talk down to you, force you to move in sooner and pay more, all after you pay all fees and dues and you sign a lease and then give you the run around when asking for a refund. They approved us of an apartment for 3/1 and decided on 2/15, that we have 5 mins to decide to move in on 2/20 or lose the deal. Management is in on it with the broker Yair Harari (Dan), who uses his assistants who are unlicensed, to conduct and negotiate apartments that they have no interest of renting to you. No moral values and they are jerks, to say the very least! Stay away from them and the shady management. True definition of a swindler, maybe they should make a realty show on this guy, they go by many company names but the main company is Contact Realty on Queens Blvd.

If youre thinking about living here because they allow dogs, think again. They allow dogs but not…read moredog friendly at all. The new dog policy does not allow dog owners to walk their dogs on the sidewalks and the fine increased to $200/$500 for 1st/2nd violation. Why allow dogs if you can't take them for walks.

updated review after many years. even worse. they replaced the windows and doors with VERY low…read morequality ones. They are basically just new versions of the old windows. Poor functionality. The maintenance is crazy expensive and keeps going up, despite no actual improvements being made, and the management and maintenance staff are very rude and very incompetent. For the prices the units go for and the steep maintenance cost, you do not get what you pay for.