I had an excellent experience with Fairfield, and it's all because of Dawn Rubin. When I first started my leasing process, I was working with Carol Tortora. Unfortunately, after our initial conversations, my calls and emails were no longer being returned, and I felt like I had been left without any guidance during a very important part of the process. Thankfully, Dawn Rubin stepped in and completely turned things around. Even though she already had her own clients and a very busy schedule, she took the time to help me as if I had been her client from the very beginning. She answered every question, addressed every concern, and kept me updated throughout the process. What impressed me most was how attentive and responsive she was. Dawn handled everything quickly and professionally, making sure nothing fell through the cracks. Because of her dedication and hard work, I was able to move into my apartment on time without any unnecessary delays. Customer service like Dawn's is hard to find. She genuinely cares about the people she helps, follows through on her commitments, and goes above and beyond to make the leasing process as smooth as possible. Thank you, Dawn, for stepping in when I needed help most. Fairfield is fortunate to have someone as dedicated, professional, and compassionate as you on their team. If you're looking for someone who truly cares about her clients, I highly recommend working with Dawn Rubin. read more

Don't ever try to be a good tenant at Fairfield. No matter how good, you are just a legally trapped customer for them. They do not care if you leave or stay, as they have legally scammed you enough to keep their heads high even if the property is vacated for an extended period. Always try to rent from an individual landlord, negotiate a good deal, and be a good tenant. At least you are helping someone who needs it. After being a tenant at Fairfield for 2 years, I renewed the agreement for 6 months as I was about to buy a house. Unfortunately, things didn't go as planned. I decided to stay for a full year, and on the very next day I signed the agreement with FF and asked to renew it for 12 months. They said NO. They will charge an extra $200/months as I signed for 6 months. They don't care whether I stay after 6 months. Very inhumane. read more

Commercial building they manage in Melville Long Island is in complete violation of the Americans with disability Act. What a disgrace. How rude. read more

If I could give negative stars I would. However it's not a possibility, but I will say -100/10 super dookie, DO NOT RENT FROM THESE LITERAL SLUM LORDS. I live in their sky rock apartments in Longmont. We have a broken dryer they refuse to fix, their solution is giving us a key to an empty apartment to wash clothes in... that I have to drag down from my third floor apartment to another building to do. Being a veteran with severe mobility issues, they are 100% violating the ADA. The management plays favorites, and I'm pretty sure is a literal nazi... if not she's definitely slow in a malicious way. We also have had a broken balcony door for 2 years, a microwave they refuse to replace, toilets that constantly back up, a front door that doesn't lock, and and I have to leave the apartment complex to even have a smoke to calm down at how absolutely unprofessional and incompetent this company and all their apartments are... you'll have better luck being a hobosexual or living in a literal box. They overcharge on rent, and do absolutely nothing to fix anything. The only thing they have ever done is put signs on doors condemning people for having the audacity to have a chair outside. read more

I am writing this review, in regards to Naser Daci, who is the Property Manager, for The Fairfield Babylon Townhouses. I have known Naser since 2012, when Fairfield took over this complex. He does a most "Outstanding Job." Naser is extremely efficient, and insightful, and runs everything very well. The place looks great! Naser handles all situations with so much professionalism. He does an excellent job with snow removal, and everything that needs to be attended to, every season of the year. Naser is very dedicated to everything he does. ​​​​ read more

The worst company on the planet. No, really. I'm not joking. You've been warned. Do NOT rent from these professional scammers. Read all the other reviews. It's not just me. 21 years- most were TORTURE! I stayed because I had a child with special needs. The day I was liberated from that place was the happiest day of my life. I never looked back. btw- check the employment records of anyone giving 5 stars. And also- The Ducks should change the name of their ballpark. Criminal. read more

Been trying to get our deposit back for 1 year now!!! I am soo frustrated with the situation So many calls and emails to property manager and customer service but no response other than a bill for cleaning the old carpet. We left the apartment clean an no damages. Normal wear of the carpet is not to be taken off of our refund. Since we disputed the charge by the property manager and sent pictures of how we left it, we can't seem to get a response from Customer Service or the property manager Fairfield Knolls Broadway at Holbrook read more

- Stay Away! If you're thinking about dealing with Fairfield Properties, let me save you months of frustration and thousands of dollars--DON'T DO IT! This company, in partnership with Homewise Documents, is running a deceptive money-grabbing scam that will cost you time, money, and possibly even your home loan approval. Here's how they operate their fraudulent scheme: 1 They charge you an outrageous amount of money for essential documents (insurance, HOA, resale docs, etc.), which they claim are "required" for your mortgage. 2 They delay providing these documents--weeks or even months--until it's too late for you to do anything about it. 3 When your lender requests the missing documents, Fairfield ghosts you completely, ignoring calls and emails. 4 Your loan gets denied because the necessary paperwork wasn't submitted in time. 5 By the time you realize what happened, it's too late to dispute the charge, and they walk away with your money and zero accountability. This isn't just bad service--this is intentional fraud designed to bleed customers dry while keeping them trapped in bureaucratic red tape. My Advice: DO NOT pay them a cent unless you receive the documents immediately. If you've already paid and haven't received your paperwork in 2 months, dispute the charge with your bank ASAP. Otherwise, you will lose your money forever. Fairfield Properties is one of the worst, most dishonest companies I have ever dealt with. Run far, far away. If you've been scammed by them, speak up! File complaints with the: Better Business Bureau (BBB) Consumer Financial Protection Bureau (CFPB) Your State Attorney General's Office Real Estate Commission Let's expose them and stop others from falling into the same trap. read more

I have lived at Fairfield Deer Park for over 8 years, in a 1 bed and now a 2 bed. I can't even lie, I've never had a problem at all. I've heard such horror stories but I haven't come across any myself. read more

I can't believe Fairfield is treating me like a criminal as they won't allow me to rent any of their other properties because I had legitimate complaints where I'm living now and they won't renew my lease because of that. I'm not well to move. Submitted to them my dr's notes saying a move would be detrimental to my existing health condition and they disregarded it and didn't even reply back. They are putting me in a very dangerous situation cause I don't have the strength to move, it's very costly, and I pay copays for treatments and they couldn't care less. I can't find a townhouse because they have the monopoly in Suffolk County. I'm a good tenant who never defaulted on her rent, place in perfect condition and have a great credit rating. Lost my husband two years ago and moved from NJ to be near my family and what a mistake living in NYS is, especially Suffolk County! There is no reason other Fairfield is retaliating against me because they didn't like my complaints. Unheard of!!! Imagine how heartless they are! read more

Going to do all I can to get my HOA to get rid of Fairfield. They have been getting paid for doing nothing. No response to requests and they act like they are doing us a favor. Wish I could leave a minus 5 star rating. read more

Fairfield Properties - Property Management Near Me - Melville, New York

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Previously Sutton Landing , bought out by Fairfield and now Fairfield Knolls at Mount Sinai. As predicted , Fairfield has lived down to their name. Dead trees and weeds litter the landscape. The pool and hot tub were filled in April, yet were closed and unable to use this past Memorial Day weekend. Blame was put on the pool company of course but we all know Fairfield dropped the ball and should have had everything up and running 2 weeks in advance. Sutton Landing had prestige - This complex now has none. Look elsewhere if you can ; Fairfield owns almost everything read more

I do not recommend renting an apartment from Fairfield Station, especially at the Deer Park Fairfield Station location. For over two years they have had an issue with humid air blowing in the apartments. They said it's a boiler broken and being fixed. The hot air creating mold and mildew I'm the apartment where I have my kids. I've been trying to get them to come and fix it and each time you speak to them, they tell you they will come back in a few days. Again no one has come. My lawyer has come to take pictures and. I've told them I'm not paying them any additional rent until the entire house has been cleaned. I am preparing to file a lawsuit against them for negligence. Rent at your own risk. read more

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You couldn't pay me to live in Fairfield again. The absolute worst company I have ever dealt with in my life. 0 communication 0 accountability. All they care about is their money. They can suck out 3000k ++ per tenant and still have the audacity to treat their tenants with utter disrespect. God forbid you have an issue? Good luck getting ahold of them. The attitude from the billing and leasing department is actually disgusting (once you finally get intouch with them) I'm literally embarrassed to say I work with these fools. Not to mention the drug dealers that live next door blasting music and having random people in and out all night long. THREATENING YOU after you nicely ask them to lower the music at 6am on a Sunday morning. I pray for the day Fairfield gets wiped off the face of Long Island because in my opinion they have no business being a business. Absolutely awful. I DESPISE you, Fairfield. Thank you for nothing and thank the good lord Im out of that s**t hole you call a living situation. read more

They never call you back. Good luck getting service or information because they simply ignore you until you give up. Moving out? They pretend they didn't get your notice and you forfeit you deposit. Complete crooks. read more

I rented at 717 Conklin St Farmingdale, NY. When I first moved in, I had to clean the place thoroughly since they did a poor job cleaning it up before I moved in. The gasket on the washing machine was discolored from mold. I found long cat hair throughout the apartment. I had a meth addict living next-door to me and unsanitary sickly unkept tenants. During my short day, the police were there on several occasions disrupting my sleep. The place was like a run down New York City housing project. The place stunk from weed and cigarette smoke. The heat barely came up. I would not stay there for free. out of the 12 apartments I believe only 2 of us were paying cash for the rent. Beware when you leave, they will deduct things made up charges from your security deposit. I will likely file a complaint with the Attorney General's office consumer fraud section. This was truly the worst place I ever lived. read more

On 4/17/24 our next door neighbor knocked on my door late at night with a meat cleaver. We've tried calling/emailing property manager Krystal Lambert and leasing agent Pamela Cassidy about this incident multiple times, but nobody has yet to respond to this day (4/28/24). We are deeply upset over this ordeal, especially since Fairfield hasn't answered our pleas to move us to a safer location. As a result, we left our apartment over safety concerns, filed an order of protection against this person and called Fox 5 news to expose Fairfield for their incompetence and lack of communication during this troubling situation. Stay away. read more

Worse property managing ever! They don't care about tenants and repair requests usually takes more than one month to be processed. Awful people either in costumer service or property staff! read more

They don't do preventative maintenance and after you've had a disaster - water seeping up through the floor all over the apartment, they simply do not answer emergency phone calls. You have to submit your problem through the computer portal and hope they notice sooner rather than later. When you finally manage to get someone on the phone, i.e. the "property manager" who you've never met in person, she gets nasty and actually hangs up on you! I didn't have use of my washing machine for 2 weeks because apparently, Fairfield has so many properties now they can't handle them all. Now my dryer has an issue and although one of the maintenance people looked at it, he said an appliance repair man has to be called and he has no idea how long that will take - it's been over a week thus far. Fairfield is clearly way too large and its staff can't keep up. Tenants pay the price. read more

If I could give ZERO stars I would. Do NOT rent from any Fairfield Properties. What I have experienced in the time being there no one should have considering the amount of money they charge the "fools like me" who actually work and pay their rent on time/early. Management is absolutely horrible and you will never get a response from them. I have dealt and witnessed over a dozen evictions, SWAT in my building because of drug dealers (they are in every building regardless of what town the property is in), my tires have been stolen and so have others- yet they can't seem to put up cameras or have security. There are homeless people living in the dungeon (basement) of the buildings, MORE section 8 than ever before (I'm assuming due to the evictions for people not paying their rent so it's guaranteed state money for them). There is mold growing from the basement up into the apartments. The hot water NEVER works. Dog sh*t everywhere. Maintenance drives over muddy grass with their little golf carts and causes the walkways to be soaked in mud, yet they raise your rent astronomically each year due to rising costs and "keeping up with the property." What a joke. Lastly, I was told by the super when I was in the middle of moving out that he had to come in and measure (with a contractor) because they were going to completely REMODEL my apartment. I had an inspection done the week prior and still have the paperwork stating there is NOTHING wrong with my apartment. These horrible people only gave me back $53 out of my entire security deposit claiming AFTER I moved they found issues. Well how come 2 weeks prior there were none????????? I have the entire inspection recorded as well. This company has been on the news for not giving security deposits back. I have been trying to get ahold of the property manager and I keep getting ignored. I will be consulting my lawyer and the news. I'm sure they would love to see all of the photos, videos, and emails throughout the time I have lived there. Truly disgusted!!! read more

Stay away from 40 Broadway it has a real bad mouse problem. Fairfield does nothing about it but make excuses. The management never calls you back or they don't care all they want is your rent. Run fast stay away from any Fairfield properties you will regret it. read more

Fairfield is a horribly run company that cares ONLY about their bottom line. They have zero regard for their clients and the communities they supposedly manage. Fairfield took over Sutton Landing in Deer Park (55+ community) about 5 months ago. They immediately downsized the community dumpsters to the point that they now regularly overflow in between the times they are emptied, leaving no alternative but to place the garbage on the ground. Property staff member, Antoinette Kirrane sent an email to the community last week saying anyone who puts their garbage on the floor will be fined and that we should walk from dumpster to dumpster to find one that is not overflowing. I replied to her to ask Fairfield to put back the original, larger dumpsters, and I said it's unfair to ask an elderly community to walk from dumpster to dumpster with their garbage. This was the response I received, word for word, "We are not Sutton and are not getting larger dumpsters. We are not asking but telling you to put garbage in the dumpster not on the floor, otherwise you will get a fine." Since Fairfield DOESN'T TAKE PHONE CALLS, I sent an email to their customer complaint email customercare@fairfieldproperties.com . My complaint HAS GONE UNANSWERED!!!!! read more

We recently moved into our newly renovated 2 bedroom apartment at Fairfield Tudor At North Babylon. Our apartment is clean and everything is brand new! The complex is so well kept and the nicest dog friendly people! Celeste was our agent and was wonderful and helpful from start to finish. I highly recommend this apartment complex. read more

WARNING: Fairfield charges lease signers tax on their security deposit. I spoke with IRS and found out that this "Real Estate Tax" Fairfield is charging is most likely their local tax which is their responsibility that they've worked into the lease agreement and is being passed onto the renters. read more

I wish there was an option for 0 stars. Fairfield Property's is a SCAM. Customer service is unhelpful and extremely RUDE! I moved out of my apartment on july 28th in good standing. I was told it would take 30-60 days to return my security deposit. After many calls to the office, and a LOT of attitude I decided to hire a collections attorney. Finally, after over 70 days I received my check. The check was not signed by Fairfield and I was not able to deposit it. Im not sure if this was to humor me or an actual error. DO NOT RENT APARTMENTS FROM THESE PEOPLE THEY ARE SCAM ARTISTS!!!! read more

DO NOT MOVE IN HERE. Completely unresponsive and there's no communication. The buildings have so many issues they will not share with you, the maintenance will implement changes without telling you about it. I know people say this all the time, but I wish I could leave less than one star. read more

I am shocked In the way Fairfield Mgt does business in this day and age of on line reviews!!! It's all about money and direct withdrawal of the rent..no person no email or contact about any issue we have had as a tenant....lawn maintenance lapses. Rats roaming the property and garbage bins overflowing..property person is either 4 grade level or someone's friend they gave a job to. No skills or customer service ability Don't rent from them now or in future my mistake is in the past read more

Only because zero stars are not allowed. This company is a disaster. I moved into a 'new/renovated' unit not long ago only to be inundated with issues. No heat, plumbing issues, all windows broken/no locks or screens, no sealing or improper caulking, broken dishwasher, electrical problems etc. Not to mention the washing machines never work and the building is dirty and smells like an ashtray. Fairfield will not return calls, their maintenance person is a moron that can't fix anything, and from the reviews on Yelp and BBB, I may never get my security deposit back. read more

RUDE RECEPTIONIST AND DOORMAN AT THE CORPORATE OFFICE IN MELVILLE. I had to drop off a time sensitive document. The doorman was rude off the bat. I had to get buzzed into the office like it was Fort Knox. The receptionist barely looked up from her cell phone. I kindly told her this envelope was supposed to be delivered ASAP. She just said, "She'll get it." -and promptly returned to her cell phone. If I was a different kind of person I might have said something but I was shocked and just left. Attitudes like this typically flow from the top down. I'll also add that I was dropping off a check on behalf of my father in law who needs a letter from Fairfield Properties that his HOA fees are all paid as he selling his condo. They charged him 250.00 for this letter. GREEDY AND RUDE. WE WILL NEVER have anything to do with Fairfield again and you can bet they won't get another dime from us. read more

Do not rent from Fairfield . All they care about is getting their rent. They do not care about their tenants. They are not luxury apartments. They're cheaply updated with many issues that Fairfield won't fix . STAY AWAY!! read more

Do not go anywhere near any of these properties . They are deceitful , chsnge terms in lease don't want you showing lease to attorneys too many loopholes in lease . They are out to get you for your hard earned money . Connor ever reach office or mgmy only voicemails , never get back to you . Ignore every complaint you have, they do not care if you try taking them to court to try getting security back or any other monies they rip you off for . They have loads of lawyers . Stench everywhere . The worst company you can possibly get involved with . Stay away read more

Do not expect Timely repairs washing machine Broke down for the third time in eight months have waited three weeks and I'm being told to wash the clothes in the sink as the dryer is still working andStaff both maintenance and Office are rude and disrespectful read more

This complex is rediculious I moved in to an apartment that smelled like dog piss had chewed walls no working stove , dishwasher or ice maker. It took a month of me emailing constantly to hear a response the man came said he fixed it but it was still broken. I invested my own money to repair it.. I asked multiple times to have someone come and take a look at the damage in the place after I moved in... nobody came luckily I have photos so if they try not to gove me my deposit I will fight them on it. I also have the multiple emails I sent to them during those months. DO NOT MOVE HERE read more

I'm currently in a apartment at the manor in Rockville centre . The company they do not care about this building at all or care about fixing this building the hallway floors need to be redone, every apartment needs new doors two front doors need to be changed . I would never recommend the manor to anybody I'll send them right down the road to the Tudor I wish I was in that one . read more

Dungeon, hellhole, filthy and squalid conditions. No one cares about renters unless they are Section 8 or otherwise subsidized, etc. Most of the tenants are ill-equipped to understand how to co-exist with others. Walls are paper thin, property is from the '60s and not maintained. Rents are exorbitant with no amenities. Office is totally useless as they have no interest in satisfying requests for essential services. No stars is too high. read more

Can I give them 0 stars? I can think of nothing good to say about them. They are all about the money with no human touch. I always thought that apartments are legally required to make accommodations for the disabled. It Fairfield! read more

The worst!!!!! I cant believe they're allowed to be in business. The minute you sign the lease, they disappear never to be heard from again! And no matter who you call, nobody will EVER respond. And ive called every number i could find leaving message after message. Nothing ever gets fixed, nothing ever gets better. CANNOT wait till the lease is over to get the hell out of this property!! Beware. Never rent from them!! read more

They simply are the absolute worst. They need to be pushed and harassed before they respond and act on any issue you have with your residence. They are aiming to be a luxury brand, that was the biggest lie, furthest thing from luxury. You have to be out of your mind to ever lease from them. Just a poorly managed operation. Sucks Yelp makes you choose a star rating. read more

The negative reviews on fairfield is outrageous and I can see and understand why. I live in fairfield waterside and I've been left without heat with a baby for a week and a half now. The first month living there I had poop. Yes POOP in my bathtub!! This is a health crisis!! Someone call the board of health!! I had to leave my apartment for a couple days. The Maintinece staff here is Awfullllllllll!!!! NEXT- we were without HEAT with a baby for 4 days!! We had to leave where we lived because of no heat ! This should be a lawsuit! THEN there was a SWARM of FLYING ANTS in our air conditioner!!! It was absolutely disgusting. There was flying dead ants all over my bed and bedroom. Someone call the board of health on fairfield. We paid a fortune for this place for these disgusting disposable things to be happening. Fairfield, you are the evil monopoly apartment complex of Long Island. PLEASE have a heart for the people who decide to reside with you bc they have no where else to go!! read more

Fairfield, they refuse to follow court order and pay us what is owed. They own buildings all over long island including Douglaston and Far Rockaway. They advertise themselves as luxury apartments and rent is closer to 2,000 plus. They are crooks and broke!! We left their apartment last August in good standing. They first held on to our security for over 60 days, then they said they mailed it to us which they never did, 4 months passed and no check while they still said that they mailed it. Took them to small claims court, they asked for more time, had to come back Again to court, they claimed it was all a big confusion and said they had to recut the check, they lost the case and court ordered them to pay me my entire security (which they never denied that they owed me) plus other damages. Months later..THEY STILL HAVEN'T PAID. They owe us our security of over 1800 plus damages and fees totaling over 3,000. Message me for a copy of the court order for proof. They are cons. They are taking over other buildings, left projects half finished in our building, almost no construction staff. Dont be fooled by the model apartments or any apartment. In court they had no excuse and they still havent paid. Taking this to every news outlet so that no one else is fooled. They may be doing this to hundreds of others. read more