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    Fairmont Château Laurier

    3.8 (123 reviews)
    PriceyHotels
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    Poutine

    The hotel was amazing. The restaurant, bar. and cafe were terrific. The hotel is huge and very well maintained, carpets, floors, rooms, stairwells and elevators very nice. The staff was very pleasant, friendly, and helpful. The location is central to Ottawa so can walk everywhere. The negative ; upon arrival no valet and was advised of a "parking" issue and needed to self park a few blocks away. The shower in my room had a loose drain cover that kept popping out of place when showering. The bathroom lighting is not very bright. I could not get temperature in room to go lower and was a constant 22* c (72 f) too hot for me and thermostat adjustment did nothing to cool room. I would highly recommend staying at this hotel and really enjoyed my stay 12-30 -24 to 1-3-25

    Here is my room and it is pretty small but very nice 9/10
    Karo M.

    The rooms might not be that big but the hotel is paradise and beautiful so much it will make you feel like the king and queen like in a fairytale

    Mac C.

    Beautiful hotel. Excellent staff as well. Went during the hottest day ever recorded and unfortunately had to get a fan for our room because the old air conditioners couldn't keep up (understandably). Giant banquet halls, couple of shops and restaurants on site. Incredibly awesome place is best way to put it.

    Library Lounge.
    Angela W.

    This is a beautiful hotel and rooms are reasonably priced. It has great proximity to lots of thing to do. The rooms are spacious and the service staff are all very helpful and friendly. It can be a little dicey driving into the hotel as several street converge together at the entrance and there is a lot of pedestrian traffic. I highly recommend a stay there

    Less than bare minimum for the price of luxury. Where do I even start? Check in- terrible entryway to the hotel, waited about 50 minutes to valet the car, no bell boys at the entry. Check in inside- easy process however the front desk person wrote down the wrong room number which resulted in about an hour and a half an hour delay of getting to the actual room assigned for us. Room- nothing out of ordinary, comfortable beds so that wasn't bad. HOWEVER, the amount of dust and dirt in the room was absolutely disgusting. See pictures attached. Check out- waited for an hour and a half for a cart to load our luggage, called them 4 times while receiving text messages that my car that was brought up will be re-parked due to no show. Literally had my kids and friend grab what we could and carried it to the car. Just stunned at the poor level of service. Never staying at a Fairmont again, the Marriott is cleaning and the service is better.

    Jeffrey B.

    Something is rotten in the state of Fairmont. Quite possibly the worst ever arrival experience I have had at a hotel of note, ever. Anywhere in the world. I have visited the chateau with relatives for some 15 years and watched how people would treat the name with a certain respect and reverence accorded an establishment such as a Claridges or a Carlyle Hotel. The truth is the hotel is suffering from being iconic and the ownership failing to close and gut renovate it in the manner of a Savoy or Ritz. This has led to a series of managers tinkering with ideas which have seen the hotel get more striped down decor wise in the style of a Ian Schrager property and last time disco music at ear splitting volume. This time the experience with service was simply beyond the pale - I have had better experience at a Hilton Garden Inn. Check in to be fair was very nice, bell staff good and the server in the main bar very professional. Management was however dreadful. Having drove 11 hrs from New York clearly one was ready to rest. A large wedding was underway on arrival and I was told the nearest parking was half a mile away and it was my problem. My wife spoke to a manager to make the case that this seemed a little extreme and surely something would open up on property and we were told to leave the car and if something opened up it could be dealt with. We retired to the restaurant and then to bed. Shortly after falling asleep the phone rings and a manager comes on and says we should get up and move the car now - problem, we are tired and have had some alcohol and are probably not capable of moving the car at that moment. The manager then informs me that he will Call at 5am to have us get up and move the car off property. My wife retorted that this seemed unreasonable given the travellng - the manager said 6am - on a Saturday when parliament is not in session next door ? A little extreme. The manager then demanded (as no one requested them when we arrived) our car keys And came to the room. Answering the door the tall, thin, blonde gentleman (in a mask) held out his hand - I asked if he had a valet receipt - after all what if this is a suberfuge by a clever car jacker. The gentleman had no receipt to offer only to say "I will be there in the morning" and Then went and came back five minutes later with a valet ticket. At first I thought the chateau's challenge was one of its beautiful architectural bones being updated internally for the twenty-first century but now wonder if the ownership has the management capability to make the investment worthwhile - perhaps that is why loud disco music to drown out conversation - or even complaint - became popular here for a while.... To be concluded...

    Danielle H.

    During my time in Ottawa, I knew I had to visit the Chateau Laurier for afternoon tea and guess what...I made it :) The ambiance was light, fresh and comforting - even on a rainy day. My friend made the reservation for a group of 5 and a great afternoon it was. We all ordered the afternoon tea package which included an assortment of sandwiches, scones, desserts and your choice of tea. The afternoon tea is expensive, after taxes and tip my bill was over $100 CAD but worth every penny because this is an experience that I will never forget. Good vibes, good company and good tea!

    Me and my Lovely Young Bride.
    Cedrick M.

    Took my lovely young bride on a Canadian tour for our anniversary and stayed here on our Ottawa visit. I could list out A LOT OF POSITIVES about this place, but that will take all day. So I'll just say this.....it's worth the bucks!

    Bagel and lox from restaurant Wilfred's at breakfast
    Cassie P.

    The Fairmont Château Laurier had me feeling like a princess in my own castle during my last trip to Ottawa! I recently stayed for two nights and was quite impressed. I had a super spacious room on the first floor with a king bed. I loved the large windows that looked out into a courtyard facing other rooms which was super cozy especially when it was snowing! I could hear the rooms next door pretty easily when they were being loud so that was one drawback, but rather minor. Besides that, the bed was comfy, they had nice toiletries, and the heater was very efficient. The hotel has everything that I needed amenity wise, as well. The gym was well equipped with one of the most high tech treadmills I've ever ran on. There is also an indoor pool which seemed to be super popular with families. I ordered yogurt via room service for breakfast and it came quickly and was delicious. I also had breakfast the next day in the actual restaurant, Wilfred's, where there is an ample buffet or you can order a la carte. I opted for a bagel and lox a la carte which was HUGE but it was very good, as well. I wish I could've checked out Zoe's for a drink, but did take a peek in and loved how bright and open it is. From the front desk and concierge, to the restaurant staff and bellhops, everyone was so friendly and helpful if needed. Since it's not super busy season in the Capital City, I got a pretty good deal on my room. That being said, high prices are still reflected in things like water ($8 for large bottle), room service, and the like. I would love to stay here again when I return to Ottawa!

    Michelle N.

    We visited the Fairmont during lunch and enjoyed the high tea service to celebrate my graduation. It was a very beautiful set up, the service was great and the food was amazing. My only warning is the price! It's on the pricier side so I would just be cautious of that.

    Katya P.

    So happy I got to experience the majestic Chateau Laurier!I booked a last minute stay seeing as how the rates were very affordable during this time of year. For long weekends or summer, the rooms easily douple/triple in price. This must be the best hotel in the city, staff and decor are splendid. The hotel is centrally located, right at the heart of all attractions. If you want a VIP experience, a romantic getaway or an occasion to remember, I would highly recommend it. Just upon entering, you will see the ballrooms and lobby are fit for royalty. There were a couple weddings during the weekend, I can see how this is a popular venue, it's one of the classiest and most elegant places I've ever stepped into. I stayed in the basic Fairmount king room 404 and was happily upgraded to a room with a view, gorgeous bay windows directly facing Parliament Hill and overlooking the canal. The staff also accommodated my requests for early check in and additional pillows ready upon arrival. The room is clean and nicely renovated, unfortunately the bathroom remains small and the tub so narrow and low, it's not recommended to take a bath in. I noticed a lot of white fluff that looks like dust near the bed and when I wore black pants, everything stuck on it- Rest assured, I confirm that this is lint from the bedding and not dust. Bathrobes are a nice touch, I also love the toiletries- Shampoo, conditioner, body wash, bar of soap and lotion are custom blend from a made in Canada beauty brand called Le Labo. Their 60ml bottle of shampoo retails for 60USD$! Everything about my stay felt high quality. For a luxury hotel, I wish certain services were provided at no charge, like bottles of water or even chocolates on your pillow, just an extra mile to stand apart. Make sure to join their loyalty program President's Club, otherwise the wifi is not free either. Other little drawbacks that come down to personal preference: the pillows and mattress are far too soft. Everywhere I go now, the beds all have pillowtops that just feel like giant marshmallows. If you like a firmer bed with resistance, you may not have the best sleep. The water pressure is also weak but this is not due to plumbing or anything wrong with the building. As with most hotels, the shower heads all have waterflow restrictors. You can see for yourself, unscrew the shower head and you'll notice a brightly colored piece of plastic with a tiny hole the size of a needle- this drastically reduces the water debit. Sadly not much can be done unless you travel with a pair of pliers and want to yank that out.. In all, the experience was favorable, if I were to come back, I would invest in a deluxe room. I had such a great time, it felt like home away from home and I want to enjoy more of that pampering feeling. It's amazing what a beautiful room and view can do to uplift your spirits. Note: check your bill when you leave, there is a destination marketing fee (tourism tax) that you can have removed. It'll save you a few dollars you just have to ask! Some of the hotel staff aren't aware themselves, I had to ask the manager.

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    3 months ago

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    14 days ago

    The service was fantastic. We had a stunning suite with great views. Maybe we will return.

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    Actually reasonably priced compared to local alternatives. Beautiful, historic building; excellent location and top-notch service.

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    Fairmont Château Laurier Reviews in Other Languages

    Review Highlights - Fairmont Château Laurier

    It's got great views of the whole city, Parliament, the canal, hell, you can even see over into Quebec!

    Mentioned in 22 reviews

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    Soho Champagne - Seating setting in the lobby

    Soho Champagne

    (2 reviews)

    My husband and I recently stayed in SoHo Champagne for several days while traveling. It is located…read morewithin the condo building and we absolutely loved the setting. It was a nice modern suite with a kitchen, all modern appliances, pots and pens, utensils everything you could possibly need in a case you decide to stay in for a meal. It was very pretty, but also very homey. We used the garage, and had no problem with it. There is still some construction in the area and in front of the entrance, but we used the car to get in and out, so it didn't affect us at all.

    I really enjoyed my stay at Soho Champagne! This hotel is inside a condo building, and rather than…read morejust having a room you have an entire suite including a full kitchen (stocked with any cookware you'd need) and a separate bedroom. The interior was nicely decorated, modern, bright, and quite spacious. There were many luxurious aspects to this place: Lagostina cookware, Aveda soaps/shampoos/conditioners, Smart TVs in the living room and bathroom, a rain shower head (plus a movable shower head if a rain shower isn't your thing), en-suite laundry, a movie room and gym (of course these were closed due to the pandemic), even a little balcony. The concierge wasn't in at the time of our arrival and check-in was seamless. Soho Champagne communicated with me prior to check-in to ensure all my questions were answered. Plus, this place is conveniently located near Little Italy and Chinatown. I wished that we were able to stay longer. There are 3 reasons that I knocked off a star. Before I get into these, I'll mention that I was given a number to call if I had any problems with the room, but I didn't think any of the problems were worth calling about. First, the remote to open the garage didn't work from inside the car (maybe low/no battery?) and I had to get out of the car each time to get the garage door to open. Second, upon check-in I took a shower and there were 2 long and noticeable hairs stuck to the wall of the shower. Finally, I could not for the life of me get the TV in the bedroom to work. For the price of the room, I'd expect a bit more attention to detail in these areas. All in all, we had an amazing time and would definitely stay at Soho Champagne again.

    Hotel Indigo Ottawa Downtown City Centre - Hold your event at this exclusive venue and let Hotel Indigo Ottawa inspire your meetings with confidence.

    Hotel Indigo Ottawa Downtown City Centre

    (34 reviews)

    $$

    I loved my stay at Hotel Indigo in Downtown Ottawa. I am glad that I chose to book a room here…read moreduring my first trip to the Capital. It's situated in a great location and is within walking distance to Parliament, Major's Hill Park, and Rideau Canal. You can even walk to Elgin Street from there. My boyfriend and I drove to Ottawa from Jersey, driving through Pennsylvania and New York State. After seven hours on the road, we were beat. Luckily, we found a parking spot in the hotel's available underground parking garage and went through check-in at the front desk fairly quickly. When we got to our room, we dropped our bags and rested. The beds were comfy and the room was nicely decorated. The bathroom had a shower and there were Aveda toiletry products on the sink counter (loved them). We didn't get one of the rooms facing the lobby, so our window looked out to the street. Overall, I liked our room. Plus, there is free Wi-Fi. There is a restaurant downstairs. Didn't try the food, but we had a couple of beers there after a long day of sightseeing. The gym in the hotel was good - it has variety of machines and free weights. The hotel also has a pool. Also, there is a little business center where you can use a computer and printer; I pulled up our MapQuest directions there which was very helpful. Next time I come to Ottawa, I'll most likely book here. Highly recommended!

    I don't know what to expect when I saw the facade of Hotel Indigo. It looks like an old traditional…read morehotel but the interior is nicely decorated with a boutique hotel feel. The room we stayed in was spacious with excellent amenities: Aveda Beauty Products and Keurig Coffee Maker. I love the location as it is just a few blocks away from Parliament Hill and walkable distance or a short taxi ride from Byward Market. With only 106 rooms and lack of conference facilities, you know you would not be overwhelmed by groups and groups of Conference goers like other bigger hotels in the area. Indoor Swimming Pool and 24/7 Fitness Centre Free WiFi Access throughout the property. Great place to stay if you visiting Ottawa.

    Andaz Ottawa Byward Market

    Andaz Ottawa Byward Market

    (42 reviews)

    $$

    My stay was good overall - the hotel is pretty modern and has nice rooms and amenities you'd…read moreexpect. It is conveniently located a few mins away from Parliament Hill and the Royal Museum of Art. At the same time, it is in the Byward market district which is... kinda sketch. My room was clean and spacious - it is rare to see a walk-in closet in a normal room and free snacks (not just water). There's also a rooftop lounge / bar up top with amazing views of the city. Besides the location, my room could use a bit of maintenance in the bathroom (hard to adjust hot water, toilet making a weird noise while filling up, and power outlets being flimsy). However, the room was clean and relatively quiet. I liked their restaurant / breakfast options and friendly staff. Never had an issue. Overall, good value for the money with a bit of room for improvement. Overall, good value for

    Front desk staff are so kind and friendly. New Trainee was working hard and was super friendly…read moreliterally the only good thing abt this place imo. The Manager however sounded extremely passive aggressive when I asked them something. Now for the room, I did not like this place. When I got in the room, it was super small not worth the money. I got it for a staycation for Valentine's Day and the place was rather expensive... The bed was comfy tho. The bathroom however was so cheap, standing shower (no glass door) with a shower curtain, drain semi-clogged, water would flow onto the flooring and it made the bathroom wet. Had to put a towel on the ground so we didn't make a swimming pool in there. I expected more for what I paid and was pretty disappointed with what I got.

    Courtyard by Marriott Ottawa East - Room 1207

    Courtyard by Marriott Ottawa East

    (29 reviews)

    $$

    Two weeks ago when we stayed over for a mini getaway in Ottawa ...we booked our hotel stay at the…read moreCourtyard Marriott Ottawa East They are located in the east part of Ottawa nearby the Railyards and right next to the Ottawa Titans ball diamond and are right off the 417 The hotel is well kept and clean inside Staff there are super friendly from the front desk to the maids Our room was clean and tidy Bed was super comfortable Only two things that needed improvement Towels were a bit rough on the skin And the hot tub on the upper level.... It had way too much chlorine in the tub to the point where it was burning your eyes Otherwise I would definitely come to stay here again for another stay in Ottawa

    We went the past two days for a little getaway in Ottawa-Gatineau…read more We decided to book and stay at the Courtyard Marriott Ottawa East It's near the Trainyards district in Ottawa and right across from the Ottawa Titans ballpark Upon arriving we were greeted by their reception and check-in was a breeze The hotel is super clean inside Hallways in the hotel are clean The rooms match the hallways Super clean and tidy Spacious is what I was really surprised with Big open common area We got the king bed suite There is a kitchenette with a sink and fridge The bathroom is spacious with a tub Only thing I would suggest is the towels are a bit rough Sandpaperish but otherwise nothing else We went to the pool at the top floor where there is also a hot tub and a fitness centre It's small but big enough to enjoy and has a nice view as well of the city Overall the hotel was great No issues Would definitely come back to stay here again in Ottawa for another weekend getaway

    Fairmont Château Laurier - hotels - Updated June 2026

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